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    Louis E. Caldera

    Louis Caldera is a Senior Lecturer of Business Administration at Harvard Business School. He teaches Leadership and Corporate Accountability, a required first-year course in the MBA program. He has previously taught law school courses on corporate... View Details

    • Program

    Risk Management for Corporate Leaders—Virtual

    encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities. Read More Answering... View Details
    • October 2023 (Revised February 2024)
    • Case

    Bizongo and e-B2B in India

    By: Álvaro Rodríguez Arregui and Radhika Kak
    Bizongo, an Indian e-B2B platform was co-founded by three college graduates in 2015 with the goal of creating the "Alibaba of India" when the B2B e-commerce landscape was practically non-existent. The founders saw a significant opportunity in connecting mid-sized... View Details
    Keywords: Business Startups; Decision Choices and Conditions; Entrepreneurship; Digital Platforms; E-commerce; Business Strategy; India
    Related
    • Program

    Senior Executive Program—Africa

    optimal execution Improve your organization's ability to innovate, including creating new digital processes and offerings Build a sustainable, accountable organization with greater transparency and stronger governance Develop enduring... View Details
    • 02 Mar 2010
    • First Look

    First Look: March 2

    with these historical accounts. This paper, by examining the resource allocation process closely, identifies a specific set of circumstances in which intervention by top management is critical to a firm's ability to adopt new ways of... View Details
    Keywords: Martha Lagace
    • 18 Dec 2018
    • First Look

    New Research and Ideas, December 18, 2018

    learning capabilities intertwine with managerial cognitive capabilities to support the processes of sensing, seizing, and reconfiguring. We draw from the literature on team learning to develop four... View Details
    Keywords: Dina Gerdeman
    • 2016
    • Article

    Vicarious Contagion Decreases Differentiation—and Comes with Costs

    By: Ovul Sezer and Michael I. Norton
    Baumeister et al. propose that individual differentiation is a crucial determinant of group success. We apply their model to processes lying in between the individual and the group—vicarious processes. We review literature in four domains—attitudes, emotions, moral... View Details
    Keywords: Moral Sensibility; Behavior; Groups and Teams; Attitudes; Emotions
    Related
    • 22 Jan 2019
    • Blog Post

    Balancing the Ideal with the Real: Conveying Corporate Culture to Candidates

    The recruiting process among companies and candidates can resemble a two-way talent competition in which all parties serve simultaneously as contestants and judges: just as candidates strive to present themselves in the best possible... View Details
    Keywords: Consumer Products / Retail
    • Program

    Succeeding as a Strategic CFO

    encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities. Read More Answering... View Details
    • Program

    Senior Executive Leadership Program—Middle East

    Criteria and Process We admit candidates to specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective... View Details
    • 21 Aug 2023
    • Book

    You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance

    thinking about stretch assignments and rotations. Allow folks to try new things that interest them, separate from their main responsibilities. Then you’ll have both the employee buy-in and the process already in place to think flexibly... View Details
    Keywords: by Kara Baskin
    • Program

    Managing Turbulence

    raises the bar for everyone Attract and retain the best talent with a diversity and inclusion approach Build a powerful coalition of high-performing individuals and teams Cultivate self-awareness and authentic leadership at every level... View Details
    • August 2005 (Revised April 2006)
    • Case

    Kemps LLC: Introducing Time-Driven ABC

    By: Robert S. Kaplan
    Kemps is making a strategy shift: from being focused on fulfilling customer requests to becoming the best cost dairy producer in the industry. Its existing manufacturing cost system, however, fails to capture the costs associated with handling special flavors, small... View Details
    Keywords: Activity Based Costing and Management; Customer Relationship Management; Cost Accounting; Managerial Roles; Cost Management; Earnings Management; Business Strategy; Time Management; Growth and Development Strategy; Management Teams; Decisions; Food and Beverage Industry
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    • Program

    Behavioral Economics—Virtual

    Admissions Criteria and Process We admit candidates to specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a... View Details
    • October 1979 (Revised January 1983)
    • Background Note

    IBM Corp., Background Note

    Describes some aspects of how the senior managers of IBM conducted its affairs. Much of this note is a factual description of the design of the organization and of the formal process by which members of the organization worked together. Also contains excerpts from... View Details
    Keywords: Management Style; Organizational Design; Organizational Structure; Management Teams; Computer Industry; United States
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    • 05 Dec 2023
    • Research & Ideas

    Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

    are well-calibrated about what they know and don’t know, acknowledge their blind spots, and engage others in the decision process might have better results. When confidence is badly calibrated—such as in situations where people who are... View Details
    Keywords: by Kara Baskin
    • October 2001 (Revised January 2002)
    • Case

    Philipp Justus at eBay Germany (A)

    By: Linda A. Hill and Maria Farkas
    A week after becoming country manager of eBay's recently acquired German auction site, Philipp Justus must steer the company through a massive technical integration with eBay's Web site. Throughout the seven-month project, Justus and his team must master the challenge... View Details
    Keywords: Organizational Design; Leadership; Internet and the Web; Globalized Firms and Management; Mergers and Acquisitions; Managerial Roles; Management Teams; Management Practices and Processes; Auctions; Retail Industry; Information Technology Industry; Germany
    Related
    • March 2011
    • Case

    Insight Communications

    By: Rajiv Lal and Natalie Kindred
    After undertaking a multi-year, metrics-driven operational and cultural overhaul, in April 2010 Insight Communications was planning the next phase of its development. Insight was a New York-based provider of cable, landline phone, and high-speed Internet service to... View Details
    Keywords: Organizational Culture; Competitive Strategy; Management Practices and Processes; Performance Improvement; Growth Management; Management Systems; Business Processes; Measurement and Metrics; Employees; Telecommunications Industry; New York (state, US)
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    • Program

    Mergers and Acquisitions

    requirements, admission is a selective process based on your professional achievement and organizational responsibilities. Read More Answering Your Questions Our Program Advising team can help you at any... View Details
    • 21 Nov 2023
    • Research & Ideas

    Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

    spreading, Goldenberg says. Prior research has shown that people tend to express stronger emotions when they know other people are watching. And seeing people express intense emotions also tends to amplify the emotions of the watchers. Emotions also can spread through... View Details
    Keywords: by Kristen Senz