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  • Program

PLD Module 5

your professional development Strengthen your core leadership skills Adapt your leadership style to different stakeholders and business scenarios Inspire through example and empower your team members to lead... View Details
  • November 2009 (Revised March 2013)
  • Case

Miles Everson at PricewaterhouseCoopers

By: Robert G. Eccles and David Lane
Miles Everson, a partner at PricewaterhouseCoopers (PwC), is the Global Engagement Partner (GEP) for a large U.S. financial institution and about to take over this role for a much larger global financial institution. The GEP role is a critical one at PwC. GEPs have... View Details
Keywords: Experience and Expertise; Customer Relationship Management; Globalized Firms and Management; Managerial Roles; Consulting Industry
Related
  • 01 Aug 2023
  • What Do You Think?

As Leaders, Why Do We Continue to Reward A, While Hoping for B?

among team members who are better prepared for the future than they are. As she put it, “How will the supervisor mentor someone who should likely be fast-tracked?” Les Sherry added, “Older managers &... View Details
Keywords: by James Heskett
  • 28 May 2013
  • First Look

First Look: May 28

management team is rare. Next, we ask when an independent director is more likely to dissent and who is more likely to dissent. Controlling for firm and board characteristics, we find that independent directors' dissent is associated with... View Details
Keywords: Sean Silverthorne
  • 09 Nov 2023
  • HBS Case

What Will It Take to Confront the Invisible Mental Health Crisis in Business?

value is when one of the executive’s close family members dies. Because then the executive stays on, but they are going through the mental anguish of having lost someone who’s very close to them. It highlights in a really powerful way,... View Details
Keywords: by Kara Baskin; Health
  • 2011
  • Working Paper

Inside the Black Box of the Corporate Staff: An Exploratory Analysis Through the Lens of E-Mail Networks

The corporate staff is central in theories of the multi-business firm, but empirical evidence on its function is limited. In this paper, we examine the high-level role of two units of a corporate staff through analysis of electronic communications. We find sharp... View Details
Keywords: Theory; Business Ventures; Internet and the Web; Communication; Employment; Management Teams; Networks
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  • 22 Sep 2009
  • First Look

First Look: September 22

when selecting team members, including finding the right number of people, individual skills along both technical and interpersonal dimensions, and a mix of skills appropriate for the task. Once the team is... View Details
Keywords: Martha Lagace
  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

situation, and their understanding of and expectations about the pandemic, among other factors. Because of this, your team members are likely to be in different phases of reaction to the crisis. Keeping this... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • Program

Competing in the Age of Digital Platforms

opportunities in the business of platforms Senior leaders overseeing specific platforms at large platform organizations Entrepreneurs and startup founders of platform businesses Board members interested in exploring or understanding... View Details
  • 25 Apr 2023
  • Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

2021. SHEIN uses data and software to match consumer demand for designs to the capabilities of particular members of its manufacturing network, and it also keeps close tabs on customer outreach, order receipt, payment guarantees, and... View Details
Keywords: by John Deighton; Fashion; Retail; Consumer Products
  • 14 Dec 2021
  • Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

organization) and transparent (nothing is hidden—neither the process nor what senior management learned and plans to change). Forlenza says the SFP he led at Becton Dickinson in 2010: Encouraged open communication as employees provided feedback and suggestions. Aligned... View Details
Keywords: by Michael Beer
  • May 2011 (Revised June 2011)
  • Case

The Crisis at Tyco - A Director's Perspective

By: Suraj Srinivasan and Aldo Sesia
In 2002, Wendy Lane had been a member of the board of directors at Tyco International a little more than a year when the company's CEO Dennis Kozlowski and other top executives were accused of fraud, which ultimately led to resignations, imprisonments, lawsuits, and... View Details
Keywords: Management Teams; Reputation; Governing and Advisory Boards; Crisis Management; Accounting Audits; Problems and Challenges; Risk Management; Finance; Managerial Roles; Lawsuits and Litigation; Service Industry; United States
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  • 11 Apr 2023
  • Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

whether they’re staying or leaving. Also, schedule introductory conversations with key customers and employees. You may even want to approach some former employees or board members and ask for their insights. When you arrive, you should... View Details
Keywords: by John Quelch
  • Web

Help - Alumni

Program in Leadership (PPL) Program for Leadership Development (plus completion of 10 open-enrollment program days) (PLDA) Senior Executive Program, China (SEPCA) Senior Executive Leadership Program (SELP) Retired HBS programs which granted alumni status (all attendees... View Details
  • 05 Jul 2023
  • What Do You Think?

How Are Middle Managers Falling Down Most Often on Employee Inclusion?

(DEI)—the holy trinity of organizational development at present. Team members with diverse backgrounds, especially in creative types of work, have been shown to deliver better ideas and bottom-line results... View Details
Keywords: by James Heskett
  • September 2003
  • Case

Executive Compensation at Reckitt Benckiser plc

By: V.G. Narayanan, Krishna G. Palepu and Lisa Brem
Investors felt betrayed by the increasingly lucrative pay packages awarded to CEOs and other top executives at multinational companies. Yet, board members charged with adequately rewarding executives were forced to compete with rising packages of salaries and stock... View Details
Keywords: Design; Stock Options; Investment Activism; Corporate Accountability; Compensation and Benefits; Employee Stock Ownership Plan; Management Teams; Business and Shareholder Relations; Consumer Products Industry; Netherlands; United States
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  • Program

Senior Executive Leadership Program—China

peers who span functions, industries, and countries Take advantage of resources for lifelong learning as a member of the global HBS alumni community Who Should Attend Senior executives, senior functional leaders, or general managers... View Details
  • 19 Dec 2023
  • Research & Ideas

The 10 Most Popular Articles of 2023

life that includes rest, relationships, and a rewarding career. Is AI Coming for Your Job?In a post-AI world, where an algorithm can draft marketing copy—or even pop songs and movie scripts—anything seems possible. Harvard Business School faculty View Details
Keywords: by Danielle Kost
  • 24 Jul 2023
  • Research & Ideas

Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?

61 percent of part-time employees caring for parents or an elderly family member were women. Three steps toward a new path for caregivers What can change? Plenty. Fuller’s team found that, in all cases,... View Details
Keywords: by Kara Baskin
  • Web

Rock Summer Fellows - Entrepreneurship

entrepreneurs and receive invaluable feedback at each round of the Competition. $150,000 in cash plus in-kind prizes! Read More Rock Accelerator This innovative, immersive, and competitive yearlong program supports 10-15 teams with up to... View Details