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  • December 2020 (Revised April 2021)
  • Case

Arcos Dorados: A QSR Recovery Plan

By: Forest Reinhardt, José B. Alvarez, Jenyfeer Martinez Buitrago and Mariana Cal
Arcos Dorados—McDonald’s largest independent franchisee, covering Latin America and the Caribbean (LAC)—faced a pandemic that was disrupting the entire consumer foodservice business in 2020. With the exclusive right to own, operate, and sub-franchise McDonald’s... View Details
Keywords: Agribusiness; Animal-Based Agribusiness; Plant-Based Agribusiness; Customer Value and Value Chain; Income; Macroeconomics; Environmental Management; Environmental Sustainability; Cross-Cultural and Cross-Border Issues; Food; Health Pandemics; Crisis Management; Logistics; Corporate Social Responsibility and Impact; Strategic Planning; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; Latin America; Aruba; Guadeloupe; Martinique; Mexico; Panama; Costa Rica; Argentina; Brazil; Chile; Colombia; Ecuador; French Guiana; Peru; Uruguay; Venezuela; Puerto Rico; Trinidad and Tobago
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  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

last twenty years my colleagues at TruePoint and I have asked leadership teams to define a strategic direction (business strategy and values) and then commission a task force of their best performers one to two levels below them to... View Details
Keywords: by Martha Lagace
  • Web

Dean Nitin Nohria | About

Dean Nitin Nohria 2010–2020 As dean, Nitin Nohria established five strategic priorities to guide the School: innovation, intellectual ambition, internationalization, inclusion, and integration with the University. Highlights from his time... View Details
  • Web

Strategy Execution Online Course | HBS Online

Stories FAQs Enroll Now Key Concepts Apply frameworks, tools, and goal-setting and tracking exercises to your own strategic initiatives Evaluate and elevate your team’s management of the core tensions of... View Details
  • 19 Jun 2012
  • First Look

First Look: June 19

"cross-disciplinary" offering for independent practices difficult. Moreover, doing so would potentially extend McKesson into the clinical health services (and potentially risk-sharing) business, the strategic merits of which can... View Details
Keywords: Sean Silverthorne
  • 28 Sep 2010
  • First Look

First Look: September 28, 2010

pricing theories. First, in an era when efficient portfolio diversification was not possible, the intrinsic risk of an equity security was an important input into investor decision making. Second, our evidence suggests that businesspeople View Details
Keywords: Sean Silverthorne
  • 01 Dec 2019
  • News

Remix

Instead of joining the other parents in a competition for weak Wi-Fi in a crowded waiting room, Dixon camped out in her car. She used the time to strategize her startup; news radio kept her company. In all likelihood she was in her car,... View Details
Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment
  • Web

HBS - Financials | Supplemental Financial Information

fiscal 2023, from 1,912 FTEs in the prior year. The increase primarily reflected strategic growth investments to expand the reach of Publishing, Executive Education, and HBS Online, new initiatives such as... View Details
  • 21 Aug 2012
  • First Look

First Look: August 21

prior to and following Corzine's arrival, and the strategic and managerial decisions taken by Corzine to reorient the firm. In addition, the sovereign debt trade, created to boost earnings, is described in some in some detail. Purchase... View Details
Keywords: Sean Silverthorne
  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

Winner of the First Annual OBHR Distinguished Scholar Award from Purdue University’s Krannert School of Management in 2017. Amy C. Edmondson : Winner of the 2017 So! WHAT Award for the most outstanding article from five years earlier for “CEO Relational Leadership and... View Details
  • Web

Balancing Work & Life - Alumni

meal delivery, and more. Important note: Take care of your support team. Remember it may be cheaper – and more rewarding to all parties concerned – to offer attractive wages and benefits that to incur the switching costs of cycling through a revolving door of new... View Details
  • 12 Mar 2021
  • News

My Favorite Case

students, case development is central to developing a strong HBS faculty and their understanding of the trends and strategic issues facing organizations, says emeritus professor Joseph Bower. A gift from the Joseph Bower Family Fund to... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

"The store is staffed knowing how long it takes to perform the various tasks," Ton says, explaining that employees frequently initiate a team-based, mutually accountable approach to their work. "It's not uncommon for them... View Details
Keywords: by Julia Hanna; Retail
  • Web

Rare Disease Day – Small Numbers, Big Challenges… and Big Opportunities - Blog: Health Supplement

Blog Blog Health Care and Life Science at HBS Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Blavatnik Fellow Author Blavatnik Fellowship Team Author Executive Education Author HBS Partners Author HBS Staff Author Health Care View Details
  • Web

ICHOM - Institute For Strategy And Competitiveness

HBS ISC About Michael Porter About Michael Porter A Letter from Michael Porter Biography The Essential Porter Honors & Awards Affiliated Organizations & Institutions VBHCD Initiative Affiliated Organizations... Affiliated Organizations &... View Details
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

forthcoming Strategic Management Journal Competing with Complementors: An Empirical Look at Amazon.com By: Zhu, Feng, and Qihong Liu Abstract—Platform owners sometimes enter complementors' product spaces to compete against them directly.... View Details
Keywords: Dina Gerdeman
  • Web

2018 Financial Risk and Regulation Survey - Behavioral Finance & Financial Stability

use of off-balance sheetactivities that avoided reserve and capital requirements, high investment bank leverage,and in ated housing price beliefs. By contrast the bottom 5 factors were strategic default by underwater borrowers, the... View Details
  • Web

HBS - Financials | Supplemental Financial Information

distributed annually for operations and for one-time or time-limited strategic purposes. This rate applies to HBS and to all schools at Harvard. Endowment Distribution (in millions) 146 FY17 150 FY18 162 FY19 173 FY20 184 FY21 Endowment... View Details
  • 03 Jan 2017
  • First Look

January 3, 2017

pay out capital also initiate debt or equity issues in the same year, resulting in 32% of aggregate payouts being externally financed. Most firms with simultaneous payouts and security issues do not generate enough operating cash flow to... View Details
Keywords: Carmen Nobel
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

to the challenge. Think of it as a new strategic initiative facing huge execution challenges. These require senior management to get the best information they can about barriers to execution, and it requires... View Details
Keywords: by Dina Gerdeman