Step Processes - Publications - Faculty & Research

01 Mar 2023
News

Family Recipe

products has kept prices down by leveraging advances in technology and automation. “The key is to keep the recipe the same and to invest in processes that reduce the potential for worker injury and allow you to remain competitive at the... View Details

Keywords: Julia Hanna; family business; leadership; food manufacturing; Food Manufacturing; Manufacturing

Blog

Inside the Learning: The Impact of a Personal Case

formal authority/ownership, so that they can execute on the plan of action created during the Personal Case process. The next step is to frame the problem as either a Performance Gap (i.e., the organization as a whole or a specific group... View Details

25 Jul 2005
Research & Ideas

An Organization Your Customers Understand

structures and systems should be configured to ensure that the firm delivers superior value to these (and only these) customers. Making this critical decision involves two steps. Step 1: Identify your constituents The first View Details

Keywords: by Robert Simons

28 Sep 2009
Research & Ideas

Improving Accountability at the World Bank

assurance that decision-making will be transparent and participatory, particularly for those that are marginalized in the domestic political process and (d) assessing the political risks faced by those who participate in its consultation... View Details

Keywords: by Alnoor Ebrahim

01 Sep 2015
News

Alumni and Faculty Books for September 2015

on track. Underpinning his advice with research and illustrating it with stories from others’ successes, Barnett lays out practical, step-by-step processes to help readers realize their goals. Money, Murder, and Madness: A Banking Life by... View Details

02 Jan 2013
What Do You Think?

Should We Rethink the Promise of Teams?

importance of measuring the quality of the contribution that individuals make to a team. Tom Dolembo pointed out that "Teamwork isn't about falling backwards into a mattress, it is about a specific skill Unless teaming is approached as a View Details

Keywords: by James Heskett

07 Jan 2020
News

Models of Success

For Rebecca Feickert (MBA 2018), who grew up in the town of Goodrich, North Dakota, population 126, basketball was a stepping stone to success in the wider world. The skills she had honed playing against the boys in her hometown earned... View Details

18 Feb 2013
Research & Ideas

Breaking Through a Growth Stall

Skinner III, head of the Atlanta-based consultancy LCS Partners. The article discusses the importance of understanding your ideal customers; the implications for selling, cost management, growth strategy, and organizational relationships; and a View Details

Keywords: by Sean Silverthorne

07 Sep 2010
Research & Ideas

Mindful Leadership: When East Meets West

intelligence. It is relatively rare to find people who are fully self-aware. Mindfulness is a logical step in this process of gaining self-awareness that should be combined with experiences in leading... View Details

Keywords: by Sean Silverthorne

Web

Field Course: Ideation and Prototyping for Innovation - Course Catalog

ways, students will gain skills and deeper understanding of their capabilities and limitations. A hallmark of rigorous design processes is extensive interviewing of potential customers and domain experts. IPI will build skills for... View Details

25 Apr 2014
News

Agent of change

Working in law enforcement made Skovran notice inefficiencies in the way the government approached societal problems. "I became interested in finding more effective ways to reduce crime and violence," she says about her decision to pursue an MBA in order to gain new... View Details

Web

Expanding Perspectives Across Board Leadership - Alumni

candidates; Fostering discussions about diversity in the boardroom and effective governance; Distributing relevant content and resources and highlighting HBS alumni in the boardroom, sharing insights and important information for anyone who is aspiring to join a board... View Details

Blog

How We Are Keeping HBS—and Our Program Participants—Healthy

University Health Service has implemented comprehensive procedures for case investigation and contact tracing. We have also stepped up cleaning protocols and upgraded ventilation systems to improve airflow. In addition, we've tapped into... View Details

Web

College Students | MBA

every career, every industry, and every passion. Take the next step in exploring business and sign up for Peek into Business. Peek into Business (virtual experience) Thinking About an MBA? An MBA degree equips you with the skills and... View Details

10 Apr 2019
HBS Case

How Entrepreneurs Can Turn Lead Into Gold

virtuous circle, the researchers say, with each step in the process opening up new opportunities beyond the traditional funding mechanisms. “You have to go out and make your own network happen,” Wu says,... View Details

Keywords: by Michael Blanding; Financial Services

13 Nov 2000
Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

alone do not a learning organization make. The necessary complement is a mind-set of inquiry and experimentation, plus a knowledge-sharing process that enables everyone in a company to act in an informed way upon what's been learned... View Details

Keywords: by Laurie Joan Aron

23 Apr 2018
News

Sowing the Seeds of Leadership

school’s eighth president in 2007 but admits he was reluctant to step away from teaching and research. Then, he says, “I realized, you can’t just demand leadership from others. You have to take it on yourself.” Helping INCAE Evolve As... View Details

Keywords: Deborah Blagg

01 Dec 1997
News

Making Real Progress in the Middle East: The Bottom-Up, Economic Solution

Below the surface of the roller coaster political negotiations in the Middle East, a new process is quietly being played out. It is a process in which economics, not politics, is the focus, in which... View Details

Keywords: Michael Porter, Yagil Weinberg, and Noreena Hertz

12 Oct 1999
Research & Ideas

Bright Ideas: The Creative Power of Groups

Business School Press), a new book by HBS professor Dorothy Leonard and Professor Walter Swap of Tufts University. The authors not only disprove the stereotypical perception of group creativity as an oxymoron but show how the group creative View Details