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  • January 1996 (Revised July 1996)
  • Case

Rabobank Nederland

By: Kenneth A. Merchant and Robert S. Kaplan
Describes the account manager's role and the history of one credit application. The purpose is to evaluate various methods the bank uses to influence account managers' behaviors. Also describes some alternatives being considered to improve the information systems used... View Details
Keywords: Financial Management; Managerial Roles; Accounting; Information Management; Banks and Banking; Power and Influence; Banking Industry; Netherlands
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  • 2020
  • Working Paper

Of Learning and Forgetting: Centrism, Populism, and the Legitimacy Crisis of Globalization

By: Rawi Abdelal
Every order is a bargain with disappointments and trade-offs. Thus is every order an unstable equilibrium. The first era of globalization, circa 1870–1914, created both international prosperity and domestic instability. That instability was fully realized during the... View Details
Keywords: Centrism; Populism; Globalization; History; Balance and Stability; Economic Systems; Government and Politics; Learning
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  • 14 Aug 2013
  • Working Paper Summaries

Firm Competitiveness and Detection of Bribery

Keywords: by George Serafeim
  • 23 Jul 2013
  • First Look

First Look: July 23

  Publications 2013 pub Does Social Connection Turn Good Deeds into Good Feelings?: On the Value of Putting the 'Social' in Prosocial Spending By: Aknin, Lara B., Elizabeth W. Dunn, Gillian M. Sandstrom, and Michael I. Norton... View Details
Keywords: Anna Secino
  • 03 Jun 2014
  • First Look

First Look: June 3

investors in the infrastructure funding system and shows that there are creative tools that can be used. It focuses on five major areas: the problematic state of fuel taxes; the increasing promise of user fees; innovations in debt... View Details
Keywords: Sean Silverthorne
  • 20 Feb 2001
  • Research & Ideas

What’s Next for Japan

whether Japan should take on competition-oriented policies, or the more traditional policies that protect the strong social traditions of Japanese big business. He recommended watching the reformation of the Japanese telecom monopoly,... View Details
Keywords: by Hilah Geer
  • 07 Nov 2023
  • Research & Ideas

When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

Seeking a programming gig? Wear glasses and keep your laptop in frame if you want your profile picture to attract recruiters on hiring platforms. A new study finds freelancers are more likely to land work when they “look the part” for a particular job. But, as... View Details
Keywords: by Scott Van Voorhis
  • 26 Jul 2011
  • First Look

First Look: July 26

material in one annual report. This case outlines the history and trends of corporate social responsibility reporting to encourage a discussion around the decision points and implications of reporting regulations. Purchase this... View Details
Keywords: Sean Silverthorne
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

economic welfare. Paper: http://pubs.aeaweb.org.ezp-prod1.hul.harvard.edu/doi/pdfplus/10.1257/jep.27.1.45 Corporate Social Responsibility Reporting in China: Symbol or Substance? Authors:Marquis, Christopher, and Cuili Qian... View Details
Keywords: Sean Silverthorne
  • February 1989
  • Background Note

Corporate Positioning: How to Assess--and Build--A Company's Reputation

Provides a framework for assessing and enhancing an organization's reputation. Points out two dimensions of a corporate image--visibility and credibility. Discusses several critical issues that must be addressed in building an image. Finally, provides an assessment of... View Details
Keywords: Status and Position; Corporate Strategy; Reputation; Organizations; Brands and Branding
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  • 12 Nov 2024
  • HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

Launching a social justice startup takes more than a moving story. Ask Harley Blakeman, the 32-year-old founder of Honest Jobs. He has perfected his elevator pitch, but that doesn’t mean launching his business has been easy. A... View Details
Keywords: by Avery Forman; Employment
  • 08 Aug 2023
  • Research & Ideas

Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

published in American Sociological Review in April, Zhang measured culture, manager quality, and work-life balance based on almost 933,000 employee reviews of 8,800 companies on the career website Indeed.com. The site, which also provides salary information, uses a... View Details
Keywords: by Michael Blanding
  • April 2019 (Revised June 2019)
  • Case

Ariadne Labs: Building Impactful Partnerships

By: Ariel D. Stern and Sarah Mehta
In September 2018, the executive team at Ariadne Labs (Ariadne), a Boston-based organization dedicated to improving health systems through the discovery and implementation of simple tools, faced a number of strategic decisions. Chief among them, the seven-year-old... View Details
Keywords: Health; Health Care and Treatment; Innovation and Invention; Social Enterprise; Nonprofit Organizations; Partners and Partnerships; Health Industry; Boston
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  • 11 Jun 2024
  • In Practice

The Harvard Business School Faculty Summer Reader 2024

As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
Keywords: by Avery Forman
  • 31 Oct 2022
  • Research & Ideas

Why the Largest Minority Group Faces the Most Hate—and How to Push Back

systemic racism, the findings could inform policy approaches that prevent discrimination. Tabellini wrote the paper with Mina Cikara, associate professor of psychology at Harvard University, and Vasiliki Fouka, assistant professor of... View Details
Keywords: by Pamela Reynolds
  • 17 May 2017
  • Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

because if they don’t accept my racial identity, I don’t see how I would fit in that job.” How to address discriminatory hiring practices It’s time for employers to acknowledge that bias is hardwired into the hiring system and that... View Details
Keywords: by Dina Gerdeman
  • 2020
  • Book

Capitalism at Risk: How Business Can Lead

By: Joseph L. Bower, Dutch Leonard and Lynn S. Paine
Who should take the lead in fixing market capitalism? Business—not government alone. The spread of capitalism worldwide has made people wealthier than ever before. But capitalism's future is far from assured. Pandemics, income inequality, resource depletion, mass... View Details
Keywords: Capitalism; Business And Society; Economic Systems; Economic Growth; Policy; Leading Change; Corporate Social Responsibility and Impact; Business and Community Relations; Corporate Strategy
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  • 18 Jun 2008
  • Working Paper Summaries

Evaluating the Impact of SA 8000 Certification

Keywords: by Michael J. Hiscox, Claire Schwartz & Michael W. Toffel
  • March 2011
  • Article

Zoom In, Zoom Out

By: Rosabeth Moss Kanter
Zoom buttons on digital devices let us examine images from many viewpoints. They also provide an apt metaphor for modes of strategic thinking. Some people prefer to see things up close, others from afar. Both perspectives have virtues. But they should not be fixed... View Details
Keywords: Strategy; Cognition and Thinking; Perspective; Leadership; Opportunities; Decisions
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  • 03 Jul 2018
  • First Look

New Research and Ideas, July 3, 2018

positions. To enable such assessments, firms must become as transparent about their corporate political responsibility (CPR) as their corporate social responsibility (CSR). For their part, rating systems... View Details
Keywords: Dina Gerdeman

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