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  • 2010
  • Chapter

Business Groups in Historical Perspectives

By: Geoffrey Jones and Asli M. Colpan
Business groups-collections of legally independent firms interconnected by multiple economic and social linkages that exhibit widely diversified product portfolios-are viewed as the prototypical large-enterprise form in contemporary emerging economies. By exploring the... View Details
Keywords: Business History; Management Skills; Emerging Markets; Alliances; Groups and Teams; Competitive Advantage; Great Britain
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  • 2021
  • Working Paper

Status and Mortality: Is There a Whitehall Effect in the United States?

By: Tom Nicholas
Do white collar workers with lower social status in the occupational hierarchy die younger? The influential Whitehall studies of British civil servants identified a strong inverse relationship between employment rank and mortality, but we do not know if this effect... View Details
Keywords: Mortality; Status; Socioeconomic Determinants Of Health
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    NGOs and Organizational Change

    The organizational dynamics of non-governmental organizations (NGOs) have become increasingly complex as they have evolved from small local groups into sophisticated multinational organizations with global networks. Alnoor... View Details

      Sanjay Bansal

      Keywords: Tea, agribusiness
      • August 1988
      • Background Note

      Close Encounters of the Four Kinds: Managing Customers in a Rapidly Changing Environment

      By: Benson P. Shapiro
      Describes four kinds of selling: 1) transaction, 2) systems, 3) major account management, and 4) strategic account relationships. Explains the advantages, disadvantages, and risks of each. The second half is devoted to a discussion of strategic account relationships... View Details
      Keywords: Customer Relationship Management; Risk and Uncertainty; Social Psychology
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      • June 2012
      • Article

      Leadership Is a Conversation

      By: Boris Groysberg and Michael Slind
      Globalization and new technologies have sharply reduced the efficacy of command-and-control management and its accompanying forms of corporate communication. In the course of a recent research project, the authors concluded that by talking with employees, rather than... View Details
      Keywords: Employees; Management Style; Interpersonal Communication; Leadership; Cooperation; Partners and Partnerships
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      • 01 Feb 2016
      • Blog Post

      What is the HBS Latin America Club?

      relationship in the region by developing a strong network and source for job opportunities in LatAm. Today, we are a community of around 200 HBS students and partners. One of our most important goals is to build a strong LatAm community.... View Details

        Peter Tufano

        Peter Tufano is a Baker Foundation Professor at Harvard Business School and Senior Advisor to the Harvard Salata Institute for Climate and Sustainability. From 2011 to 2021, he served as the Peter Moores Dean at View Details

        Keywords: asset management; banking; brokerage; credit card; education industry; energy; federal government; financial services; insurance industry; investment banking industry; microfinance; mining; nonprofit industry; oil ＆ gas; petroleum; real estate; retail financial services; state government; utilities; video games
        • May 2007
        • Article

        Managing Your Boss

        By: John J. Gabarro and John P. Kotter
        The best way to make a major impact in your organization? Forge a strong relationship with your boss. You'll get the support and resources you need to put your great ideas into action. But "managing up" isn't easy. For example, if you're reporting to a new CEO, you... View Details
        Keywords: Organizations; Relationships; Value; Behavior; Communication; Decisions
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        • January 2008 (Revised October 2010)
        • Case

        Sara Campbell Ltd. (A)

        By: Romana Autrey, V.G. Narayanan and Julia Rozovsky
        Describes a situation in which Sara Campbell, the CEO of a women's apparel company, must decide how to resolve the tense relationship with her Financial Controller and ex-brother-in-law, Stephen Holt. Holt was employed by Campbell for 10 years, took on the majority of... View Details
        Keywords: Accounting; Judgments; Governance Controls; Employee Relationship Management; Behavior; Apparel and Accessories Industry
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        • February 2023 (Revised February 2024)
        • Case

        Chari: Exploring Fintech in Morocco

        By: Karen G. Mills and Ahmed Dahawy
        This case examines the challenges and opportunities of doing business in Morocco. It highlights Morocco’s unique economy where cash remains a dominant player in the market despite global advancements in digitalization. The case also explores the various cultural and... View Details
        Keywords: Business Model; Cultural Entrepreneurship; Social Entrepreneurship; Business History; Business and Government Relations; Technological Innovation; Distribution Industry; Financial Services Industry; Morocco
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        • September 2006 (Revised April 2007)
        • Supplement

        Tim Keller at Katzenbach Partners LLC (B)

        By: Boris Groysberg, Christopher Marquis and Ayesha Kanji
        Supplements the (A) case. The (B) case presents the final outcome of the events. Reveals how Keller is able to turn around perceptions about him and forge relationships with key decision makers. Includes reflections and lessons learned from all parties and Keller's... View Details
        Keywords: Projects; Management; Leadership; Organizations; Situation or Environment; Competition; Rank and Position; Attitudes; Motivation and Incentives; Consulting Industry
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        • 01 Oct 2015
        • Blog Post

        Why We Recruit: Goldman Sachs

        relationships between Goldman Sachs professionals and the students. We work hard to ensure that our professionals are active in on-campus events and stay connected with students throughout the fall via phone and e-mail. We maintain a... View Details
        • 23 May 2011
        • Research & Ideas

        Corporate Sustainability Reporting: It’s Effective

        environmental, social, and governance (ESG) performance. The trend of mandatory sustainability reporting picked up steam as consumers, investors, and civil society in general increasingly demonstrated that they value the social... View Details
        Keywords: by Michael Blanding
        • May 2024
        • Article

        The Effect of Configural Processing on Mentalization

        By: Katrina Fincher, Ting Zhang, Asteya Percaya, Adam Galinsky and Michael W. Morris
        Eight studies (N = 2,561) reveal that how we perceptually process a person’s face affects our capacity to understand their mind. Studies 1A and B indicate this relationship functions via two separate pathways: (a) indirectly by increasing our sensitivity to the... View Details
        Keywords: Perception; Cognition and Thinking
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        • 2011
        • Book

        Being the Boss: The 3 Imperatives for Becoming a Great Leader

        By: Linda A. Hill and Kent Lineback
        You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers. You're constantly fighting fires. You're mired in office politics. You end each day exhausted and... View Details
        Keywords: Management; Leadership; Management Skills; Employee Relationship Management; Personal Development and Career; Groups and Teams; Social and Collaborative Networks
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        • March 2000 (Revised August 2000)
        • Background Note

        Fall Before Rising, A: The Story of Jai Jaikumar (B)

        By: H. Kent Bowen, Richard Compton Squire, Sarah Patricia Vickers-Willis and Harry James Wilson
        What is the relationship between good fortune, professional success, and a moral obligation to other people? Jai Jaikumar, who as a youth was saved by a shepherd woman after a tragic mountaineering accident in the Himalayas, and who later rose to the top of his... View Details
        Keywords: Personal Development and Career; Moral Sensibility; Motivation and Incentives
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        • May 1998
        • Background Note

        Note on the Retailing Industry

        By: David E. Bell and Ann Leamon
        Presents a survey discussion of retailing and current issues. Examines the impact of changing consumer attitudes on the industry and outlines the industry's response: consolidation, adoption of technology, use of brands and private labels, and changing relationships... View Details
        Keywords: Transformation; Debates; Customers; Surveys; Partners and Partnerships; Attitudes; Adoption; Consolidation; Retail Industry
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        • October–December 2022
        • Article

        How Psychological Safety and Feeling Heard Relate to Burnout and Adaptation Amid Uncertainty

        By: Michaela J. Kerrissey, Tuna Cem Hayirli, Aditi Bhanja, Nicholas Stark, James Hardy and Christopher Peabody
        Background: Psychological safety—the belief that it is safe to speak up—is vital amid uncertainty, but its relationship to feeling heard is not well understood.
        Purpose: The aims of this study were (a) to measure feeling heard and (b) to assess... View Details
        Keywords: Burnout; Crisis; Psychological Safety; Feeling Heard; Process Adaptation; Interpersonal Communication; Well-being; Health Care and Treatment; Adaptation
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        • June 2011 (Revised December 2013)
        • Case

        FIJI Water: Carbon Negative?

        By: Francesca Gino, Michael W. Toffel and Stephanie van Sice
        Seeking to go beyond global best practices in reducing environmental impacts, FIJI Water, a premium artesian bottled water company in the United States, launched a Carbon Negative campaign that would offset more greenhouse gas emissions than were released by the... View Details
        Keywords: Carbon Footprint; Carbon Offsetting; Corporate Social Responsibility and Impact; Environmental Sustainability; Brands and Branding; Negotiation Tactics; Business and Government Relations; Corporate Strategy; Food and Beverage Industry; United States; Fiji
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