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- Faculty Publications (351)
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- All HBS Web (1,317)
- Faculty Publications (351)
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- 06 Aug 2013
- First Look
First Look: August 6
approach found only in Gulati, Mayo, and Nohria's Management. This unique text demonstrates how success within a constantly changing business environment requires a clear understanding of the interactive and dynamic nature of strategy,... View Details
Keywords: Anna Secino
- Research Summary
Managing the Advantages and Tradeoffs of Collaborative Structures
To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
strong foundation of facts and a very comprehensive search for the facts. At the same time, he was an incredibly systematic thinker and researcher, a social scientist in the truest sense of the word. If you looked at his desk at 1010... View Details
Keywords: by Sean Silverthorne
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
shortsighted, sub-optimal, and conflict-ridden. For example, when field sales, telesales, and customer service people all interact with the same account, the objective is flawless, efficient, timely service but the real result can be... View Details
Keywords: by Benson Shapiro
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
identify critical real-world problems as the basis for new research.” “I can’t help people if they don’t know about my work” Interacting with business practitioners is especially helpful in garnering new ideas for behavioral scientists... View Details
- 06 Mar 2012
- First Look
First Look: March 6
Racial Asymmetries, and Team Learning Environment: Effects on Performance Authors:Robin J. Ely, Irene Padavic, and David A. Thomas Publication:Organization Studies (forthcoming) Abstract This paper argues that learning in cross-race View Details
Keywords: Sean Silverthorne
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
I have immersed myself into social media, thanks to an amazing team I'm working with in Raleigh, NC, that is led by Zach Clayton (HBS MBA 2009). I'm learning how to actively use Twitter as well as Facebook and LinkedIn. I enjoy the View Details
Keywords: by Martha Lagace
- 25 Apr 2019
- Research & Ideas
Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People
they already knew from a roster of names and photos. Researchers randomly assigned participants to teams and work stations in a large open space and challenged them to create a mobile app for the Indian wedding industry. They tracked participants’ View Details
Keywords: by Danielle Kost
- 01 Oct 2001
- Research & Ideas
Five Questions for James Austin
by the two organizations discovering, incrementally, opportunities for mutually beneficial value creation. The closer collaboration is fostered by a perception of shared objectives and values and a growing level of trust. Making it all happen comes from the energy and... View Details
Keywords: by Carla Tishler
- 10 Mar 2011
- What Do You Think?
To What Degree Does the Job Make the Person?
"shaped" by many things—colleagues and friends, homes, climate, culture, and even our machines and gadgets—as well as our jobs. As he put it, "We are the product of a set of genes and their interaction with a myriad of... View Details
Keywords: by James Heskett
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
already being done by business enough? George Serafeim: Think about the following: in the past two decades, most companies have established sustainability departments, hired more people for social impact, invested more resources, and... View Details
- 22 Jul 2015
- Research & Ideas
Name Your Price. Really.
"open fare" system; and Panera Bread runs four nonprofit "Panera Cares" locations with PWYW pricing. Oftentimes, businesses use the strategy as a promotion to get new customers, sometimes with a social tie-in for extra... View Details
- 13 Mar 2019
- Research & Ideas
Ignore This Advice at Your Own Peril
maintaining a good relationship,” Blunden says. “So you should consider how ignoring someone’s advice might impact that relationship and be aware from a connection and career standpoint that these interactions could have a detrimental... View Details
Keywords: by Dina Gerdeman
- 24 Jun 2013
- Research & Ideas
Is Your iPhone Turning You Into a Wimp?
Affects Our Behavior. It turns out that working on a relatively large machine (like a desktop computer) causes users to act more assertively than working on a small one (like an iPad). “We wanted to study how interacting with a device... View Details
- 02 Apr 2012
- Research & Ideas
Do Online Dating Platforms Help Those Who Need Them Most?
Over the past decade, socially-focused websites have attracted hundreds of millions of users and changed the social fabric in fundamental ways. The likes of eHarmony and Match.com enable us meet new people. Platforms including Facebook,... View Details
- 13 Aug 2001
- Lessons from the Classroom
Parents’ Guide to Harvard Business School
experience to students' parents, Narayandas leads a mini-case study of Coca-Cola as it decides whether to deploy a new generation of interactive vending machines. Narayandas also discusses the evolution of the modern enterprise, and the... View Details
Keywords: by Sean Silverthorne
- 25 Jun 2019
- Research & Ideas
The Powerful Strategic Tool Companies Should Not Try to Control
additional sources of innovation beyond their research and development can set up simple methods for harnessing user feedback. Traditionally, a company might offer a suggestion box to engage users, but that’s one-way communication. In contrast, creating an actual... View Details
Keywords: by Danielle Kost
- 09 Oct 2001
- Research & Ideas
Five Questions for Paul Lawrence and Nitin Nohria
They must also allow people to interact and bond with each other—to feel the camaraderie of being a part of a team. They must enable people to keep learning and to find ways of exercising their curiosity and expressing their own ideas—to... View Details
Keywords: by Sean Silverthorne
- 02 Sep 2016
- Op-Ed
The Twitter Election
Every four years, a new American presidential campaign gives a fresh boost to social media. This year the winner is Twitter. Donald Trump has racked up 11.3 million Twitter followers (and counting) compared with 8.5 million for Hillary... View Details
Keywords: by John Quelch and Thales Teixeira
- 10 Oct 2000
- Research & Ideas
Cross-Sector Collaboration: Lessons from the International Trachoma Initiative
relationships that are more intense and involve joint value creation. "The shift," they continue, "represents an opportunity to magnify the social value and the benefits to the partners, but carries with it greater... View Details