Signals - Publications - Faculty & Research

August 2024
Case

Oculii

By: Andy Wu and Lucas Defilippo

It was a bright June day in 2016. Steven Hong, co-founder and COO of Oculii had just signed a letter of intent agreeing to a 51% stake acquisition by Nexteer Automotive, a global steering and driveline supplier company that developed advanced driver assistance systems... View Details

Keywords: Automotive; Autonomous Vehicles; Wireless Communications; Mergers and Acquisitions; Communication Intention and Meaning; Intellectual Property; Growth Management; Negotiation Deal; Supply Chain; Auto Industry; Technology Industry

Citation

Educators

Purchase

25 Jun 2007
Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

a particular identity. And there's a piece of this in Madam Walker's decision to buck the tide in how African Americans were known by whites. This was about signaling her own self-respect and that for other African Americans" by... View Details

Keywords: by Martha Lagace; Beauty & Cosmetics

08 Aug 2005
Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

"percentage of unprofitable customers," or "dollars lost in unprofitable customer relationships." Such customer profitability measures provide a valuable signal that satisfaction, retention, and growth in customer... View Details

Keywords: by Robert S. Kaplan

Web

Certificates, Credentials, & Credits | HBS Online

resume and signal to employers how committed you are to professional growth and lifelong learning. To earn a Certificate of Specialization, you must complete three courses from your selected Learning Track within 18 months. HBS Online... View Details

25 Jan 2010
Research & Ideas

A Macroeconomic View of the Current Economy

deficit spending send the signal that demand will increase, and thus both aim to break the cycle of negative expectations about the economy. Q: What's a good way to think about foreign direct investment in the United States? Are we... View Details

Keywords: by Sean Silverthorne

24 Jul 2017
Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

donations. This page also included an image of a globe. For each new item added to the donor’s online cart, a location marker would appear in a particular geographic region, signaling that the item would be donated to that part of the... View Details

Keywords: by Carmen Nobel

Web

Technology & Operations Management Awards & Honors - Faculty & Research

Competition Prize from the College of Behavioral Operations at the Production and Operations Management Society (POMS). Frances X. Frei : Fixable awarded the Signal Awards Gold prize for “Advice & How-To” podcast in 2024. Shane M.... View Details

15 Mar 2022
Research & Ideas

This Workplace Certification Made Already Safe Companies Even Safer

of workplaces every year. The endeavor required the team to seek “special sworn status” from the US government to view confidential records of workplace injuries. Already safe workplaces became even safer The team concluded that: Certification View Details

Keywords: by Rachel Layne

Web

Engagement - Christensen Center for Teaching & Learning

examples or experiences. Best Practices Tell students how long they have and what will be the signal to end Give students space to talk freely; don’t linger by any one group Consider allowing brief "report-outs" from one or more groups... View Details

30 Jan 2019
Blog Post

The Life and Role of a CEO

therefore requires an awareness around the potential signals his or her actions/ inactions are sending. To navigate these tricky situations, CEOs need to have situational and self-awareness, adapt when and how they need to, and make sound... View Details

08 Oct 2018
Research & Ideas

Knowing What Your Boss Earns Can Make You Work Harder

both of which helped signal how much effort individuals were putting into their job. They also studied compensation at all levels, including senior executives. Workers were surveyed on how much they thought, on average, peers and managers... View Details

Keywords: by Rachel Layne

04 Jun 2001
What Do You Think?

What’s the Future of the Subscription Model?

customers. Any company pursuing the subscription model by taking its customers for granted should be pursuing another model." Another view is that Internet companies will return to the subscription model given their signal lack of... View Details

Keywords: by James Heskett

09 Dec 2013
Research & Ideas

Cultural Disharmony Undermines Workplace Creativity

receiving creativity scores 23 percent lower than the average of the other conditions. In the other three conditions, creativity was about the same.] "As human beings, we pay more attention to negative information because it is a signal... View Details

Keywords: by Michael Blanding

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

Selling is changing, but broad generalizations and false dichotomies about ecommerce, big data, and other trends—hallmarks of current sales advice—are keeping business leaders from making sound decisions, says Frank Cespedes, author of a new book that aims to separate... View Details

Keywords: by Kristen Senz

08 Mar 2024
Blog Post

History of the HBS Women's Student Association

for gender equity in the business world. Looking forward, the WSA continues to inspire and empower, signaling a bright future for women at HBS and beyond. Through its continued efforts, the WSA not only honors the achievements of past... View Details

02 May 2025
Blog Post

How to Work with Search Firms

for recruiters. As a result, they tend to be highly risk averse, favoring candidates referred by trusted sources and profiles that don’t signal urgency or desperation. Find the Right Practice, Not Just the Firm Search firms are structured... View Details

15 Jun 2009
Research & Ideas

GM: What Went Wrong and What’s Next

General Motors had laid the groundwork for decades of industry dominance, offering "a car for every purse and purpose" and pioneering the multidivisional structure that became one of the signal achievements of the modern... View Details

Keywords: by Staff; Auto

04 Apr 2018
Research & Ideas

Smart Cities are Complicated and Costly: Here's How to Build Them

Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details

Keywords: by John Macomber; Construction; Green Technology

28 Sep 2020
Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

identifies a specific recipe for receptiveness that leaders and others can follow to improve collaborations and interpersonal interactions in general. “Conversational receptiveness involves using language that signals a person is truly... View Details