Publications

Research Summary

Institutions and Human Capital Development in the Indian IT Services Industry

Una's dissertation research examines how institutional contexts shape human resource practices and human capital development in knowledge intensive industries and their implications for long-term industry development and competitiveness.

Una uses field,... View Details

Summer 2014
Article

Taiwan's PC Industry, 1976–2010: The Evolution of Organizational Capabilities

By: Howard H. Yu and Willy C. Shih

The stellar growth of Taiwan's personal computer (PC) industry over the past three decades represents a paradox. Participating in the global production system, local firms in Taiwan grew in association with established firms in the West. Despite their technical... View Details

Keywords: Personal Computer; PC; PC Industry; Taiwan PC Industry; Taiwan PC Manufacturers; Innovation and Invention; Innovation and Management; Innovation Strategy; Growth and Development; Growth and Development Strategy; Growth Management; Industry Clusters; Industry Growth; Industry Structures; Information Technology; Technological Innovation; Mobile Technology; Information Technology Industry; Taiwan

26 May 2016
News

Dean Nohria Addresses the Class of 2016

30 Mar 2003
Research & Ideas

The Future of IT Consulting

manage implementation challenges. Further, within the context of the management challenges of balancing strategic opportunities with implementation capabilities, there are dampening forces on industry... View Details

Keywords: by Sarah Jane Johnston; Consulting

08 Feb 2019
Working Paper Summaries

Platform Systems vs. Step Processes—The Value of Options and the Power of Modularity

Keywords: by Carliss Y. Baldwin

19 Mar 2024
Video

The Value of an MBA in Manufacturing, Consumer Products, and Retail

2011
Article

The Dynamics of Warmth and Competence Judgments, and Their Outcomes in Organizations

By: Amy J.C. Cuddy, Peter Glick and Anna Beninger

Two traits-warmth and competence-govern social judgments of individuals and groups, and these judgments shape people's emotions and behaviors. This paper describes the causes and consequences of warmth and competence judgments; how, when, and why they determine... View Details

Keywords: Judgments; Organizations; Emotions; Behavior; Selection and Staffing; Performance Evaluation; Resource Allocation; Valuation; Competency and Skills; Information; Research

2023
Working Paper

The Impact of Unionization on Consumer Perceptions of Service Quality: Evidence from Starbucks

By: Isamar Troncoso, Minkyung Kim, Ishita Chakraborty and SooHyun Kim

The US has seen a rise in union movements, but their effects on service industry marketing outcomes like customer satisfaction and perceptions of service quality remain understudied. In this paper, we empirically study the impact on customer satisfaction and... View Details

Keywords: Labor Unions; Customer Satisfaction; Perception; Public Opinion; Employees; Food and Beverage Industry

SSRN

2019
Working Paper

How Rupert Murdoch Outfoxed Larry Tisch: Ten Enduring Lessons from the Negotiations that Wrested the NFL from CBS

By: James K. Sebenius

A remarkable 1993 negotiation rocked the world of American football with aftershocks that have directly shaped today’s entertainment and media landscapes and even our polarized politics. In December of that year, Rupert Murdoch’s fledgling Fox Network unexpectedly... View Details

Keywords: Bargaining; Football; Negotiation; Sports; Media; Negotiation Tactics

November 2016
Article

Who Neglects Risk? Investor Experience and the Credit Boom

By: Sergey Chernenko, Samuel Gregory Hanson and Adi Sunderam

Many have argued that overoptimistic thinking on the part of lenders helps fuel credit booms. We use new microdata on mutual funds' holdings of securitizations to examine which investors are susceptible to such boom-time thinking. We show that firsthand experience... View Details

Keywords: Risk Management; Investment; Experience and Expertise

22 Feb 2018
Book

The New History of American Capitalism

infrastructure for transactional activity, new scholarship asks what forces shape modern patterns of economic activity and how those patterns sort people and resources. Instead of reproducing conventional dichotomies, current historians... View Details

Keywords: Manufacturing

September–October 2023
Article

The New Era of Industrial Policy Is Here

By: Willy C. Shih

Governments around the world are increasingly intervening in the private sector through industrial policies designed to help domestic sectors reach goals that markets alone are unlikely to achieve. Companies in targeted sectors—such as automakers, energy companies, and... View Details

Keywords: Policy; Government and Politics; Business and Government Relations; Research and Development; Economic Sectors

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Article

State Activism and the Hidden Incentives Behind Bank Acquisitions

By: Christopher Marquis, Doug Guthrie and Juan Almandoz

A number of studies have shown that, as a result of the ambiguity of U.S. legal mandates, organizations have considerable latitude in how they comply with regulations. In this paper, we address how the different agendas of the federal and state governments increase... View Details

Keywords: Organizations; Opportunities; Government Legislation; Acquisition; Forecasting and Prediction; Banks and Banking; Motivation and Incentives; Governing Rules, Regulations, and Reforms; Management Practices and Processes; Research; United States

01 Dec 2020
News

The Camel and the Unicorn

the Valley isn’t just facing more competitors, but competitors with truly unique ideas that are shaped by their distinct circumstances and distinct opportunities. Alex refers to these nascent entrepreneurial... View Details

21 Jan 2021
News

The Pandemic Has Been an Economic Disaster for Women. Some Took Advantage of it.

August 2023
Article

What About the Race Between Technology and Education in the Global South? Comparing Skill-premiums in Colonial Africa and Asia

By: Ewout Frankema and Marlous van Waijenburg

Historical research on the race between education and technology has focused on the West but barely touched upon ‘the rest’. A new occupational wage database for 50 African and Asian economies allows us to compare long-run patterns in skill premiums across the colonial... View Details

Keywords: Skill Premium; Human Capital; Wages; History; Education; Africa; Asia