Filter Results:
(11,698)
Show Results For
- All HBS Web
(11,698)
- People (51)
- News (3,439)
- Research (6,539)
- Events (24)
- Multimedia (86)
- Faculty Publications (5,058)
Show Results For
- All HBS Web
(11,698)
- People (51)
- News (3,439)
- Research (6,539)
- Events (24)
- Multimedia (86)
- Faculty Publications (5,058)
- May 1983
- Article
The Cities Service Takeover: A Case Study
By: R. S. Ruback
Ruback, R. S. "The Cities Service Takeover: A Case Study." Journal of Finance 38, no. 2 (May 1983): 319–330.
- 14 Feb 2011
- News
Egypt's Rebellion, U.S. Competitiveness, and National Service
- 18 Apr 2023
- News
The Rebirth of Software as a Service
- 30 Mar 2015
- News
Helping the American Red Cross deliver services
Mark L. Capaldini (MBA 1979), an active ambassador for the American Red Cross, has found it rewarding to be a board member for the organization’s northern Minnesota chapter. (Published March 2015) View Details
- 20 Jul 2012
- News
Use Social Media to Partner with Customers and Improve Service
- August 1986 (Revised February 1991)
- Supplement
Population Services International: The Social Marketing Project in Bangladesh, Video
Population Services International, a not-for-profit agency founded to promote family planning information and to market birth control products, had an agreement with the government of Bangladesh to conduct a social marketing program using modern marketing techniques to... View Details
Keywords: Social Marketing; Health; Advertising; Marketing; Nonprofit Organizations; Government and Politics; Agreements and Arrangements; Health Industry; Bangladesh
Rangan, V. Kasturi. "Population Services International: The Social Marketing Project in Bangladesh, Video." Harvard Business School Video Supplement 887-506, August 1986. (Revised February 1991.)
- July 2008 (Revised December 2011)
- Supplement
ghSMART(-er) & Co., 2008: Pioneering in Professional Services
By: Noam T. Wasserman and Ashraf Haque
Geoff Smart, founder and CEO of ghSMART & Co., wanted to build ghSMART into the #1 management-assessment firm for CEOs and investors. However, he had just received two pieces of very bad news: the demise of an existing project and the loss of a $1 million engagement he... View Details
Keywords: Business Ventures; Managerial Roles; Organizational Structure; Problems and Challenges; Loss; Motivation and Incentives; Service Industry
Wasserman, Noam T., and Ashraf Haque. "ghSMART(-er) & Co., 2008: Pioneering in Professional Services." Harvard Business School Supplement 809-025, July 2008. (Revised December 2011.)
- January/February 2004
- Article
Cheaper, Faster, Easier: Disruption in the Service Sector
By: Clayton M. Christensen and Scott D. Anthony
- 02 Feb 2015
- Working Paper Summaries
Mobile Money: The Effect of Service Quality and Competition on Demand
- 2013
- Article
Non-Audit Services and Financial Reporting Quality: Evidence from 1978–1980
By: Kevin Koh, Shiva Rajgopal and Suraj Srinivasan
We provide evidence for the long-standing concern on auditor conflicts of interest from providing non-audit services (NAS) to audit clients by using rarely explored NAS fee data from 1978 to 1980. Using this earlier setting, we find cross-sectional evidence of improved... View Details
Keywords: Conflict of Interests; Financial Reporting; Accounting Audits; Knowledge Dissemination; Quality; Corporate Disclosure; Motivation and Incentives
Koh, Kevin, Shiva Rajgopal, and Suraj Srinivasan. "Non-Audit Services and Financial Reporting Quality: Evidence from 1978–1980." Review of Accounting Studies 18, no. 1 (March 2013): 1–33.
- 01 Oct 2007
- Working Paper Summaries
Team Familiarity, Role Experience, and Performance:Evidence from Indian Software Services
- Web
Responsibilities and Acceptable Use - Research Computing Services
legitimate purposes which benefit the research at Harvard University. Storage Do not store backups of your desktop or laptop data on the research storage , as this high-capacity, high-availability storage is expensive. Please use the HBS-supplied CrashPlan for backup... View Details
- Web
Compute Cluster and Data Storage - Research Computing Services
Foundation's Allocated Production Compute/Storage/Cloud (ACCESS) is an advanced cyberinfrastructure system providing advanced computing and data resources. Access to large-scale computing systems, storage, and other resources are available to researchers and educators... View Details
- Research Summary
Ownership Qutotient: Putting the Service Profit Chain for Unbeatable Competitive Advantage
By: W. Earl Sasser
Professors Jim Heskett and Earl Sasser, in collaboration with Joe Wheeler have been examining cuatomer and employee ownership behaviors which have a profound impact on long term profit and growth. Their findings are published in Ownership Quotient:... View Details
- 1994
- Chapter
Taco Bell Corporation: A Case of Service Leadership
By: Roger Hallowell and Leonard A. Schlesinger
- September 2020
- Article
The Gig Economy Beyond Local Services and Transportation
By: Christopher Stanton and Catherine Thomas
Stanton, Christopher, and Catherine Thomas. "The Gig Economy Beyond Local Services and Transportation." CESifo Forum 21, no. 3 (September 2020): 21–26.
- 2006
- Casebook
Managing Product and Service Development: Text and Cases
By: Stefan Thomke
Thomke, Stefan. Managing Product and Service Development: Text and Cases. Boston: McGraw-Hill/Irwin, 2006.
- August 1983 (Revised November 1984)
- Case
J.P. Stevens & Co., Inc.: Information Services Division
Porter, Leslie R. "J.P. Stevens & Co., Inc.: Information Services Division." Harvard Business School Case 184-022, August 1983. (Revised November 1984.)