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- All HBS Web (1,229)
- Faculty Publications (299)
- 15 Mar 2016
- First Look
March 15, 2016
success had been achieved by cross-industry expansion within China, but since 2008, it had increasingly looked to expand globally. The HNA Group in general and Hainan Airlines in particular were recognized for their quality of View Details
- 01 Sep 2023
- News
Global Outposts Expand HBS’s Intellectual Footprint
an Omnipresent Financial Services Firm” with center researcher Rachna Tahilyani to examine the challenges bricks-and-mortar firm Bajaj Finance—India’s largest consumer finance company—was facing as it considered entering the digital... View Details
Keywords: Jennifer Gillespie
- 01 Jun 2001
- News
Richard Pechter: Learning New Lessons
The first in a series of occasional articles on HBS graduates who have embarked on second careers. Just a few months removed from Wall Street, where he commanded a workforce of six thousand seasoned financial services pros, Richard S.... View Details
- 11 Jan 2010
- Research & Ideas
Mixing Open Source and Proprietary Software Strategies
profit is by selling complementary goods and services. For example, IBM sells consulting services and proprietary software that are complementary to the OS software it develops, and Sun sells complementary hardware such as servers.... View Details
- 23 Jul 2013
- First Look
First Look: July 23
http://www.benedelman.org/publications/request/?doc=913061 Purchase this case: http://hbr.org/search/913061-PDF-ENG Harvard Business School Case 813-164 Grupo RBS (A) No description available. Purchase this case: http://hbr.org/search/813164-PDF-ENG Harvard Business... View Details
Keywords: Anna Secino
- 30 Nov 2022
- Research & Ideas
Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay
11-week-long field experiment in 2021 with 178,862 customers of Zippia, a career service agency. Customers seeking job postings received an email containing several recommended positions and basic information about the jobs, including... View Details
Keywords: by Sean Silverthorne
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
highlighting the work performed by the government of an archetypal American town increased trust in government and support for government services. In Study 2, Boston residents who interacted with a website that visualized both service... View Details
Keywords: Sean Silverthorne
- 22 Sep 2009
- First Look
First Look: September 22
architecture and processes that characterize effective teams, begins by detailing the steps involved in designing a team, from diagnosing the complexity, interdependence, and objectives of the task to harnessing the key resources teams need from their environment. It... View Details
Keywords: Martha Lagace
- 02 Aug 2016
- First Look
August 2, 2016
households. The quality of the liquidity services provided by bank liabilities depends on their safety in case of default. Commercial bank debt is fully insured and thus provides full liquidity. However,... View Details
Keywords: Sean Silverthorne
- 01 Oct 2013
- First Look
First Look: October 1
and value-creation problems arise when such products are developed and sold by separate firms. Although the firms tend to price higher for given quality levels, their provision of quality is so low that, in... View Details
Keywords: Sean Silverthorne
- Web
Recommended Reading - Advancing Racial Equity
American inequality by highlighting one of its prime causes: unequal credit. Mehrsa Baradaran examines how a significant portion of the population, deserted by banks, is forced to wander through a Wild West of payday lenders and check-cashing View Details
- Fast Answer
Patent search: A comparative table of databases
allows patent quality analysis based on the Patent Assets Index Methodology. Such an analysis helps tech driven companies gain valuable insights into the strength and relative value of patents and patent portfolios. It informs... View Details
- 06 Sep 2022
- Blog Post
Student Spotlight: Summer Internships in Business & Environment
alternatives to factory-farmed meat. They are recreating muscle fiber structure using plant ingredients and building a food and material science innovation platform that will create step-change improvement in meat alternative product View Details
- Web
Negotiation Course Online | HBS Online
Creation Case Study: Unshrinkit Featured Exercises Negotiation simulation (Rijas and Vericampos: Negotiating a Long Term Service Contract) Peer feedback 8-10 hrs Module 3 Managing the Negotiation Process: Bargaining Tactics, Style, and... View Details
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
and services inextricably linked to bosses with outsized personalities. Think Jeff Bezos of Amazon, Steve Jobs of Apple, and Elon Musk of Tesla. All these leaders have one thing in common: charisma—and in fact, today it’s a View Details
Keywords: by Dina Gerdeman
- 10 Mar 2021
- Research & Ideas
Key to Doing Your Best at Work? Be Yourself
Frances X. Frei, UPS Foundation Professor of Service Management. Too often, people are advised or feel pressured to bury the special or quirky aspects of their personalities, recalibrate their speaking or personal styles, or think twice... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 02 Jun 2010
- What Do You Think?
How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?
The questions are: If your organization's performance (operating income) = 100%, roughly what percentage is accounted for by the quality of the organization's strategy (clients we target; products, services... View Details
Keywords: by Jim Heskett
- Web
General Management Awards & Honors - Faculty & Research
Sourcing at Nike” (HBS Case 619-008) with Michael Toffel and Olivia Hull. Hubert Joly : Recipient of the 2023 Greenhill Award for Outstanding Service to the HBS Community. Hubert Joly : Included on the 2023 Thinkers50 list—a list of the... View Details
- 24 May 2017
- News
David G. Bradley, MBA 1977
Counsel while earning a law degree at Georgetown, “so I was comfortable with research.” As he pitched his services to companies in need of legal advice, he refined and expanded his business plan to focus on research in the financial... View Details
Keywords: Susan Young
- Profile
Peter Gumulia
access to high quality education for millions of Indonesians.” With support from the i-lab and Rock Center, Peter aspires to build an online English learning platform in his home country. “Indonesia is transitioning from a country... View Details