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Method Project Christensen Center for Teaching & Learning Creating Emerging Markets Crossover Into Business Digital Data Design Institute at Harvard Entrepreneurship (Rock Center) Faculty & Research Foundry Global Health Care Impact... View Details
  • 05 Jul 2023
  • HBS Case

What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

specific task at hand (e.g., an appreciation for broader market changes, competitor behaviors, or emergent industry trends). Relational. Relational leaders design a plan of action based on how others will perceive and be affected by the... View Details
Keywords: by Ben Rand
  • Program

Rising Generation in the Family Enterprise

businesses, family offices, or family foundations; consultants or executives in professional service firms Learning and Living at HBS When you participate in an Executive Education program on the HBS campus, you enter an immersive... View Details

    Dutch Leonard

    Herman B. ("Dutch") Leonard is Eliot I. Snider and Family Professor of Business Administration at the Harvard Business School and the George F. Baker, Jr. Professor of Public Sector Management at Harvard University's John F. Kennedy School of Government. In... View Details

    Keywords: education industry; federal government; health care; nonprofit industry; state government
    • February 2000 (Revised January 2008)
    • Case

    Merrill Lynch: Integrated Choice

    By: V. Kasturi Rangan and Marie Bell
    Merrill Lynch, a full-service brokerage firm with $1.5 trillion in client assets, is under attack from both discount and electronic brokerage firms. It responds with Integrated Choice, a suite of products designed to capture clients from the do-it-yourself investor who... View Details
    Keywords: Distribution Channels; Marketing Strategy; Product Launch; Organizational Change and Adaptation; Risk and Uncertainty; Financial Services Industry
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    • 23 Apr 2008
    • Op-Ed

    The Gap in the U.S. Treasury Recommendations

    we could usefully draw on the experience of the United Kingdom with its Financial Services Authority (FSA), a body that replaced all of the previous institutionally oriented regulators. The FSA regulates all firms that perform a financial... View Details
    Keywords: by Dwight Crane; Financial Services; Financial Services; Financial Services; Financial Services
    • Article

    TDABC Cost Analysis of Ocular Disorders in an Ophthalmology Emergency Department versus Urgent Care: Clinical Experience at Massachusetts Eye and Ear

    By: Robert S. Kaplan, Jonathan Chou, Mahek Shah, Amy Watts, Matthew Gardiner, Joan Miller and John I. Lowenstein
    Purpose  To perform a cost analysis comparison for managing common ocular disorders in an eye emergency department (ED) versus an urgent care setting using a time-driven activity-based cost model (TDABC) to assist physicians and staff in appropriate allocation of... View Details
    Keywords: Time-driven Activity-based Cost Model; Emergency Room; Urgent Care Clinic; Cost; Analysis; Activity Based Costing and Management; Health Care and Treatment
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    • Web

    Get In Touch | About

    Business & Environment Initiative +1.617.495.6886 bei@hbs.edu Business History Initiative +1.617.495.1003 bhi@hbs.edu Digital Data Design Institute at Harvard +1.617.496.8274 d3@harvard.edu Entrepreneurship Rock Center for... View Details
    • Program

    Transforming Customer Experiences

    Summary Superior customer service can differentiate your business in the marketplace—if you design the right offerings and execute flawlessly. Led by HBS thought leaders who are experts in customer... View Details
    • Web

    Giving - Alumni

    American Express, and Discover Online Give Online Give online via Harvard's secure donation form By Phone Alumni & Development Services 617.495.1750 HBS accepts MasterCard, Visa, American Express, and Discover Online LOG IN TO GIVE... View Details
    • Program

    Strategic Perspectives in Nonprofit Management

    action and create a more responsive, successful, and sustainable nonprofit organization. Details Under take strategic analysis that positions your organization to thrive and grow Focus your mission and create service offerings that truly... View Details
    • Program

    Agribusiness Seminar

    constraints Leverage data and technology to improve decision making, operating efficiency, and responsiveness to customers Defend against commodification and drive profitability through product and marketing innovation Design robust,... View Details
    Keywords: Agriculture; Agriculture
    • January 2025
    • Supplement

    Negotiating with Data: Analytics FC (B)

    By: Jillian Jordan and Livia Alfonsi
    Analytics FC was a UK-based sports consultancy that focused on international football (soccer), leveraging cutting-edge data-analytic techniques to support clubs, federations, and players. In 2022, Alex Greenwood, an elite female defender, approached the company for... View Details
    Keywords: Negotiation Preparation; Gender; Analytics and Data Science; Reputation; Value Creation; Consulting Industry; Sports Industry; Europe; United Kingdom
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    • May 2024 (Revised February 2025)
    • Case

    Choosing the Course of Passion: Brooke Boyarsky Pratt at knownwell

    By: Jon M. Jachimowicz and Alexis Lefort
    Brooke Boyarsky Pratt (HBS ’13) enjoyed considerable success in her early career, quickly climbing the ranks to associate partner at McKinsey, and later becoming an executive vice president at Berkadia, a Berkshire Hathaway portfolio company. Throughout these years,... View Details
    Keywords: Passion; Career; Career Planning; Purpose; Personal Development and Career; Mission and Purpose; Identity; Business Startups; Health Care and Treatment; Health Disorders; Growth and Development Strategy; Market Entry and Exit; Health Industry; United States
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    • 14 Feb 2011
    • Research & Ideas

    Clay Christensen’s Milkshake Marketing

    the Milwaukee brand, are not nearly as celebrated. "The word 'Milwaukee' doesn't give you any market whatsoever," Christensen says. So, if jobs-to-be-done market segmentation is so effective, why aren't more companies designing their... View Details
    Keywords: by Carmen Nobel; Service; Service; Service; Service
    • 22 Nov 2016
    • First Look

    November 22, 2016

    the complex regulatory environment that governs Indian gaming. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51932 Fall 2016 Manufacturing & Service Operations Management The Impact of Supplier Inventory View Details
    Keywords: Sean Silverthorne

      Michael Beer

      MICHAEL BEER

      Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details

      • 25 Apr 2023
      • Op-Ed

      How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

      2021. SHEIN uses data and software to match consumer demand for designs to the capabilities of particular members of its manufacturing network, and it also keeps close tabs on customer outreach, order receipt, payment guarantees, and... View Details
      Keywords: by John Deighton; Fashion; Retail; Consumer Products

        Eaton Corp.: Portfolio Transformation and the Cost of Capital

        In 2000, Eaton Corporation was broadly diversified industrial conglomerate.  But its strategy was evolving and its focus was narrowing around “power management” and more recently on “intelligent power,” the use of digitally enabled products and services designed... View Details
        • November 2008 (Revised January 2012)
        • Case

        Teena Lerner: Dividing the Pie at Rx Capital (Abridged)

        By: Boris Groysberg, Victoria Winston and Robin Abrahams
        Teena Lerner, the CEO of Rx Capital, had a problem. Her three-year-old hedge fund was highly profitable, but in 2004, one of her four equities analysts lost a lot of money for the firm. If Lerner followed her existing compensation system, designed to reward teamwork,... View Details
        Keywords: Compensation and Benefits; Employee Relationship Management; Performance Evaluation; Groups and Teams; Financial Services Industry
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