Publications

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October 1990 (Revised April 1998)
Case

John Smithers at Sigtek

Describes an ill-fated effort to institute a total quality program. Using the vantage point of one of the managers selected to be a quality instructor, the case traces the rise and fall of the quality effort during its very brief existence over the course of six... View Details

Keywords: Quality; Change Management; Performance

16 Sep 2008
News

Prof. Emeritus Gerald Zaltman Honored for Contributions to Marketing Science

January–February 2018
Article

The Leader's Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life

By: Boris Groysberg, Jeremiah Lee, Jesse Price and J. Yo-Jud Cheng

Executives are often confounded by culture, because much of it is anchored in unspoken behaviors, mindsets, and social patterns. But when properly managed, culture can help them achieve change and build organizations that will thrive in even the most trying times. In... View Details

Keywords: Organizational Culture; Performance Effectiveness; Strategy; Organizational Change and Adaptation

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October 2018
Case

P-Will at DISCO

By: Ethan Bernstein, Naoko Jinjo and Yuna Sakuma

From the outside, DISCO—a Japan-based manufacturer of precision tools for semiconductor production devices—appeared to be a rather ordinary company that had achieved rather extraordinary success: it had simultaneously achieved 70% global market share, had lifted its... View Details

Keywords: Human Capital; P-Will; DISCO; Semiconductors; Self-Managed Organizations; Governance; Human Resources; Selection and Staffing; Management Practices and Processes; Management Systems; Organizational Structure; Organizational Design; Semiconductor Industry; Japan

October 2012
Article

Securitization without Adverse Selection: The Case of CLOs

By: Effi Benmelech, Jennifer Dlugosz and Victoria Ivashina

In this paper, we investigate whether securitization was associated with risky lending in the corporate loan market by examining the performance of individual loans held by CLOs. We employ two different datasets that identify loan holdings for a large set of CLOs and... View Details

Keywords: Personal Finance; Performance; Markets; Banks and Banking; Debt Securities; Investment Portfolio; Financing and Loans

In manufacturing operations, inputs to the production process are selected with compatibility in mind. However, this is not the case in most service operations, where customers provide inputs to the production process and are often bereft of the information they... View Details

Making the Right Technical Hire

For many CEOs, particularly those running startups, hiring the right people is the single biggest determinant of whether a new business survives. And so it makes sense that the chief executive should be View Details

Program

Senior Executive Leadership Program—India

specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional... View Details

16 Oct 2006
Research & Ideas

Report from China: The New Entrepreneurs

course-development activities at HBS. Report: Sean Silverthorne: What were some of the group's conclusions about entrepreneurship in China, at least in the areas you saw? Dan Isenberg: Yes, it is important to take into account the fact that we only saw a View Details

Keywords: by Sean Silverthorne

Web

Faculty & Research

innovations from their implementation and use, neglecting the role of selection—how organizations choose which innovations to implement. Although scholars suggest scientific approaches for selecting novel technologies, there is limited... View Details

August 2014
Teaching Plan

The Huffington Post

By: Thomas R. Eisenmann

In February 2010, management of the Huffington Post, a fast-growing but not-yet-profitable Internet newspaper that aggregates blog posts from unpaid contributors and excerpts of stories originally published by other news sites, faces a number of decisions about its... View Details

Keywords: Internet and the Web; Newspapers; Entrepreneurship; Growth and Development Strategy; Journalism and News Industry

October 2010
Case

DLA Piper and Christie's International (A)

By: Robert G. Eccles and Dilyana Karadzhova

International law firm DLA Piper is selected as major legal services provider of renowned art business Christie's International. Nine months after the start of relationship, the client calls Nigel Knowles, DLA Piper joint CEO and Managing Partner, with a litany of... View Details

Keywords: Attorney and Client Relationships; Law; Practice; Reputation; Ethics; Risk and Uncertainty; Legal Services Industry

March 2008
Case

Cambrian House

By: Peter A. Coles, Karim R. Lakhani and Andrew P. McAfee

Cambrian House builds internet-based products and services by relying entirely on its user community for all aspects of its innovation and new product development process. Users suggest ideas for new products and services and also participate in a monthly voting... View Details

Keywords: Decision Choices and Conditions; Voting; Technological Innovation; Knowledge Management; Marketing Strategy; Open Source Distribution; Product Development; Strategic Planning; Business and Community Relations; Internet

Research Summary

Optimal Heteroskedasticity Autocorrelation Consistent Covariance Estimators for GMM Weighting Matrices

This paper considers the optimal bias-variance tradeoff for estimators of the long run covariance matrix used to generate GMM weighting matrices in time series contexts. Minimum MSE HAC estimators do not yield minimum MSE GMM estimators. Instead, achieving... View Details

November 2006 (Revised May 2007)
Background Note

Developing Leaders

By: Boris Groysberg and Amanda Cowen

Provides an overview of leadership development for the manager charged with developing a single individual or corporate leadership program. Introduces a framework for understanding the components of developmental experiences and then applies it to a range of... View Details

Keywords: Leadership Development; Programs

Program

Leading in the Digital Era

formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities. Read More Answering Your Questions Our Program Advising team can help you at any stage of the... View Details

2005
Working Paper

Direct versus Indirect Colonial Rule in India: Long-term Consequences

By: Lakshmi Iyer

This paper compares economic outcomes across areas in India which were under direct British colonial rule with areas which were under indirect colonial rule. Controlling for selective annexation using a specific policy rule, I find that areas which experienced direct... View Details

Keywords: Governance; Development Economics; Outcome or Result; Great Britain; India

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August 1996
Case

Watermill Ventures

By: David A. Garvin and Artemis March

Watermill Ventures acquires and turns around an underperforming business. The case describes the criteria the company uses to identify acquisition candidates, its screening and selection process, and the way it introduces strategic thinking at the business it acquires.... View Details

Keywords: Acquisition; Transformation; Standards; Performance Improvement; Business Strategy; Web Sites