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  • All HBS Web  (985)
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    • News  (223)
    • Research  (628)
    • Events  (2)
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  • 31 Jul 2018
  • First Look

New Research and Ideas, July 31, 2018

help to scale impact investing, if not bring it into the mainstream. The case is set two years after the acquisition. It describes impact investing, the founding of Imprint, its evolution from serving foundations and home offices to financial institutions, and its... View Details
Keywords: Dina Gerdeman
  • 10 Mar 2015
  • First Look

First Look: March 10

introduces methods for increasing the efficiency of retail store liquidation, which we define as the time-constrained divestment of retail outlets through an in-store sale of inventory. The retail industry depends extensively on... View Details
Keywords: Carmen Nobel
  • 10 Jan 2011
  • Research & Ideas

Is Groupon Good for Retailers?

potentially building buzz among consumers above and beyond sales to the consumers who actually buy the vouchers. This effect is more difficult to measure, but many merchants perceive it to be real. Where it exists, it's an important... View Details
Keywords: by Carmen Nobel; Advertising; Technology
  • 30 Oct 2012
  • First Look

First Look: October 30

draft FY 2010 plans that together added up to firm-wide revenues of only $53 million, a growth rate of negative 10.2%. The preceding years of rapid growth had been successful but challenging, and a thorough review of the firm's culture,... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

supply chains, installing ERP (enterprise resource planning systems, as exemplified by SAP), and worrying about Y2K. The threat posed to our economy by Japan and Germany had eased, the stock market was going crazy, and everybody was... View Details
Keywords: by Martha Lagace
  • 01 Dec 2015
  • Research & Ideas

What to Do When Your Organization Has Dueling Missions

$3.94 billion in sales from its more than 3,000 retail stores and its online auction site. Even so, Goodwill’s core mission is to provide job training and placement to people with disabilities, criminal backgrounds, and other challenges... View Details
Keywords: by Carmen Nobel
  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

several people have contacted me recently requesting introductions to leaders who have successfully taken their organizations through the size barrier of roughly a billion dollars in sales or several thousand employees without taking a... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

appointment if the consultant was removed from the McDonald’s account, and the deal was sealed. Easterbrook restructured the organization, increased the number of franchises, boosted pay for employees, and introduced all-day breakfast, which was wildly successful. By... View Details
Keywords: by Avery Forman; Food & Beverage
  • 03 Sep 2020
  • Op-Ed

Why American Health Care Needs Its Own SEC

sales of publications by market participants, and fees. (Its 2019 budget of $63 million seems meager in relation to its influence.) As an independent agency with a singular focus, the SEC is accountable for its mistakes and readily fixes... View Details
Keywords: by Regina E. Herzlinger; Health
  • 01 Jul 2002
  • Research & Ideas

What it Takes to Lead Through Turmoil

malapropism as saying, "take it." More than a funny Yogi-ism, the words suggest a fundamental truth for companies wanting not only to survive times of disruption, change, and surprise, but lead through it, Kanter suggests. Companies who do the best job... View Details
Keywords: by Sean Silverthorne
  • 25 Mar 2014
  • First Look

First Look: March 25

when H&M announced plans to enter the U.S., sales had grown 20% per year and operating profits 30% per year for a decade. After the August announcement of U.S. expansion plans, its share price hit a... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

and a last-minute plan to swap employees between the two companies, the dealer conflicts intensified, KDC market share declined sharply, losses mounted, 2,000 jobs were cut, and ultimately, the venture was dissolved. Subject to more than... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 13 Jul 2010
  • First Look

First Look: July 13

Bank was entering the fifth year of Hope Harris Johnson's ambitious 20-year growth plan to transform her family's one branch community bank into an institution with a substantial presence in southeastern Alabama. Harris Johnson was... View Details
Keywords: Martha Lagace
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

portals including PoliceLink, NursingLink, TechCommunity, and IndiaOn. While the company was well ahead of its original plan to release four portals in 2007, Michel still faced a number of challenges. He had learned a great deal from... View Details
Keywords: Sean Silverthorne
  • 08 Jun 2010
  • First Look

First Look: June 8

to accomplish the following: mine your sales data to identify "homerun" products you're missing; reinvent your forecasting and pricing strategies; build end-to-end agility into your supply chain; establish incentives that align... View Details
Keywords: Martha Lagace
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

and where the host does not punish symbiont misbehavior. Coordinating Marketing and Sales in B2B Organizations Authors:Frank V. Cespedes Publication:In Business to Business Marketing Handbook. Edward Elgar Publishing Company, forthcoming... View Details
  • 20 Mar 2012
  • First Look

First Look: March 20

Perdigao and Sadia, the two massive food producers that had combined to form Brasil Foods in 2009. Now, the team is free to focus on their ambitious plan to double revenues by 2015. Domestically, the plan... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2009
  • First Look

First Look: September 15

12-year career of a pharmaceutical salesperson, Bob Marsh, from recruitment to termination. Marsh has had an uneven career with Cabot Pharmaceuticals and eventually is asked to resign. Following his termination, a number of Marsh's former customers complain vigorously,... View Details
Keywords: Martha Lagace
  • 28 Feb 2011
  • Research & Ideas

The Importance of ‘Don’t’ in Inducing Ethical Employee Behavior

to the Ten Commandments, the vast majority (eight) of which dictate what thou shalt not do. Meanwhile, in virtually every other aspect of business there is a focus on what to do. Do meet sales projections. Do outperform competitors. Do... View Details
Keywords: by Carmen Nobel
  • 20 Sep 2004
  • Research & Ideas

How Consumers Value Global Brands

conduct business. In fact, consumers vote with their checkbooks if they feel that transnational companies aren't acting as stewards of public health, worker rights, and the environment. As infamous cases have filled the airwaves—Nestlé's infant-formula View Details
Keywords: by Douglas B. Holt, John A. Quelch & Earl L. Taylor
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