Restaurants - Publications - Faculty & Research

Portrait Project

Christine Cuoco

brother's dream to open a thriving restaurant even if business-school training warns of slim odds of success. Take shoe-making classes and design, market, and sell a line of fun and trendy, but shockingly comfortable, footwear. Find my... View Details

01 Dec 2000
News

A Plastic Fantastic Friendship

avant-garde artists of the 20th century, a man who clipped coupons for restaurant specials while giving away an art collection valued in the millions." Morse and his wife, Eleanor, bought their first Dalí, Daddy Longlegs of the... View Details

Keywords: Salvador Dali; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment; Plastics and Rubber Products Manufacturing; Manufacturing

21 Jul 2023
Blog Post

Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

historically distressed communities nationwide. He later served as an HBS Rock Center for Entrepreneurship Summer Fellow, working to address the labor shortage within the restaurant industry, developing service models to protect and... View Details

Keywords: Nonprofit / Government

07 Sep 2020
Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

America small-business owners moved quickly when COVID-19 started shuttering shops in March. Fine dining restaurants shifted to takeout. Book shops introduced curbside pickup. Gyms offered classes online. Business owners, it seemed, just... View Details

Keywords: by Danielle Kost; Food & Beverage; Service

Portrait Project

Alpha Mengistu

Make a home where I am, and make others feel at home. Growing up Ethiopian in America, I was suspended between realities. An outsider in suburbia, yet an unmistakable American on visits to Ethiopia, I felt at home nowhere. Almost. Sitting in my grandmother's Ethiopian... View Details

01 Jun 2020
News

All Hands on Deck

Program and provided one-on-one virtual coaching. THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care, management, and the hotel and restaurant industries. Return to June... View Details

Keywords: Jen Mele

01 Jan 2010
News

James A. Lovell, AMP 62, 1971

telecommunications industries. He then launched a more down-to-earth venture: Lovells at Lake Forest, a restaurant outside Chicago. Lovell is a sought-after expert on space, education, and science, and he speaks internationally. In 2003,... View Details

Profile

Giuseppe Morgana

year at Boston University, and I now play for the HBS Blades club team. Also, my father has his own pizzeria in New Jersey. What I learned through assisting my father and his experience running a restaurant since 1980, combined with my... View Details

Keywords: CPG; Financial Services

24 Apr 2014
News

Ron Shaich (MBA 1978)

Ron Shaich’s (MBA 1978) first venture, a cookie shop in downtown Boston, evolved into Au Bon Pain. His latest—Panera Cares—allows customers to pay only what they can afford at the popular restaurants he owns, Panera Bread. There’s a box... View Details

27 Jun 2005
Research & Ideas

The Potential Downside of Win-Win

Consider this real-world social negotiation. On a Friday night, a husband and wife are trying to decide where to eat and which movie to see. Al prefers restaurant A, and Marie prefers restaurant C. Marie... View Details

Keywords: by Max H. Bazerman

19 Nov 2020
News

How Panera’s CEO Learned to Go Against the Grain

Photo courtesy of Panera Bread Photo courtesy of Panera Bread As the CEO of Panera Bread Co, Niren Chaudhary (AMP 191, 2016) was intent on finding ways to make sure the company’s workers weren’t left behind during the pandemic. The company invited its furloughed... View Details

Keywords: Food Services and Drinking Places; Hospitality

01 Jun 2017
News

Alumni Connections

April. 4 Alumni from the MBA Classes of 2002–2016 at the Wilshire Restaurant in Santa Monica, CA, in March. Finalists in the New Venture Competition were on the HBS campus in April to give their pitches to a panel of judges. This is the... View Details

01 Jun 2020
News

Staying the Course

a product’s effectiveness. THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care, management, and the hotel and restaurant industries. Return to June Bulletin THE WAY FORWARD... View Details

Keywords: April White; online education

Portrait Project

Ginger Jiang

Our small group was eating dinner at a restaurant in downtown Siem Reap, Cambodia, when the live music suddenly stopped: The drummer of the band had had a seizure. It was in this awful silence – and in the chaos that followed – when I... View Details

01 Jun 2009
News

The Maestro and the Market

team hope to evoke irony, humor, and even childhood memories with their creations. “We have turned eating into an experience that supersedes eating,” he has said. “If the product is merely food, Adrià should move the restaurant to... View Details

Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Colleges, Universities, and Professional Schools; Educational Services; Food Services and Drinking Places; Hospitality

Charles R. Walgreen III

Charles Walgreen, III continued the tradition of success begun by his father and grandfather. Under his leadership, Walgreens stores continued to expand its existing operations and also entered the restaurant business. By 1979, the... View Details

Keywords: Retail

09 Jan 2013
Sharpening Your Skills

Sharpening Your Skills: Understanding Customers

Customer Feedback Not on elBulli's Menu At its height, Chef Ferran Adrià's elBulli restaurant may have been the most popular in the world, but why? In professor Michael Norton's course, students learn about marketing from a business owner... View Details

Keywords: Re: Multiple Faculty

Web

HBS Engagement Across the Region - Global Activities 2020

1 Completed Case 1 MBA Immersive Field Course Nauru 1 Completed Case Revision Singapore 2 Completed Cases 2 Global Colloquium Participants 4 HBS Alumni Events Taiwan 2 Completed Cases 12 Global Colloquium Participants 1 HBS Alumni Event More on Asia Pacific Bringing a... View Details

Fast Answer

FIELD Global Immersion: South Korea

Korea, or restaurants Korea). Search tips: use concise keywords. Go to "Analysis" section for full industry reports. Also helpful: the "Consumer Lifestyles in X" reports ("Consumer Lifestyles in South... View Details

Roger A. Enrico

Enrico helped to transform PepsiCo through a number of major initiatives including the spin-off of its fast food restaurant chains (Tricon), the acquisition of Tropicana, and the initial public offering of its bottling business. Through... View Details

Keywords: Food & Tobacco

Publications