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Show Results For
- All HBS Web
(1,193)
- People (4)
- News (262)
- Research (676)
- Events (1)
- Multimedia (1)
- Faculty Publications (112)
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- 03 Nov 2011
- What Do You Think?
The Ultimate Question in Management
continuously inspire the passion and confidence for every employee to perform their role at the expected level or better?" (from Barry Cohen), "Will the world be a better place if I do my job well?" (from Mo Bjornestad),... View Details
Keywords: by James Heskett
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
I'll throw the finished product back over the wall,' dissolving the wall and finding the best product collaboratively is the way to innovation." Naveen Kashyap commented, "In a business world where the paradigm is collaborative innovation with customers, with the... View Details
- 08 Apr 2009
- Research & Ideas
Clayton Christensen on Disrupting Health Care
lower-cost venues of care more capable that health care becomes affordable, not by expecting large hospitals to charge less. Q: Could you give an example of a technological innovation that you think will have great impact? A: The... View Details
- 07 Dec 2010
- First Look
First Look: Dec. 7
should your employees be to helping each other? Are they sharing responsibility for your company's success? (7) What strategic uncertainties keep you awake at night? How are you riveting everyone's attention on those uncertainties? These... View Details
Keywords: Sean Silverthorne
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details
- 01 Dec 2003
- What Do You Think?
Is This the Twilight Era for the Managed Mutual Fund?
practices? Can mutual fund directors, often responsible for dozens of funds in a fund family, be expected to exercise adequate oversight? Or must practices be corrected through added regulation? Or is the... View Details
Keywords: by James Heskett
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
accounts at a Schwab branch office. "There is a certain ceremony that most people are used to when large sums of money are involved," he explains. Because customers aren't comfortable using their mouse to hand over significant dollar amounts, they go into a branch... View Details
Keywords: by Susan Young
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
assets, including customer relationships; innovative products and services; high-quality and responsive operating processes; skills and knowledge of the workforce; the information technology that supports the workforce and links the firm... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 19 Oct 2010
- First Look
First Look: October 19, 2010
U.S. "productivity miracle" is due to a natural advantage of being located in the U.S., then we would not expect to see any evidence of it for U.S. establishments located abroad. This paper shows in fact that U.S. multinationals... View Details
Keywords: Sean Silverthorne
- 06 Mar 2012
- First Look
First Look: March 6
faced a uniquely challenging combination of home and host country political risk. This article reviews the company's responses to these adverse circumstances, challenging the prevailing literature that interprets so-called... View Details
Keywords: Sean Silverthorne
- 09 Jan 2007
- First Look
First Look: January 9, 2007
subordinates, bosses, peers, and others, all of whom make relentless and often conflicting demands. "You really are not in control of anything," says one new manager. Another misconception is that new managers are responsible... View Details
Keywords: Martha Lagace
- 10 Mar 2002
- Research & Ideas
Breakthrough Negotiation: Don’t Leave It On the Table
documents. Skilled negotiators therefore focus on continuing to learn at the negotiation table as they carefully gauge reactions and responses while testing hypotheses by asking questions and putting offers on the table. The great... View Details
Keywords: by Michael Watkins
- 08 Feb 2011
- First Look
First Look: Feb. 8
http://media.swissre.com/documents/pub_risk_dialogue_Integrative_Risk_Management.pdf Organising Response to Extreme Emergencies: The Victorian Bushfires of 2009 Authors:Herman B. "Dutch" Leonard and Arnold M. Howitt... View Details
Keywords: Sean Silverthorne
- 25 Oct 2016
- First Look
October 25, 2016
analysts, to consumers—need to know about how new products and services are expected to perform in the marketplace. The book develops a compelling framework that connects the rich academic knowledge on innovation diffusion with that on... View Details
Keywords: Sean Silverthorne
- 10 Jun 2014
- First Look
First Look: June 10
examines the evolution of corporate environmentalism in the West German chemical industry between the 1950s and the 1980s. It focuses on two companies, Bayer and Henkel, that have been identified as "green giants," and traces the evolution of their... View Details
Keywords: Sean Silverthorne
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
the responsibility elsewhere so they have more time for their passions, whether that’s their careers, hobbies, or travel. Despite the big differences in operations, the investment strategy Wealthfront pursues is not dissimilar from a... View Details
- 05 Nov 2007
- What Do You Think?
Why Is Succession So Badly Managed?
the CEO by rotation." Santhanam Krishnan opened yet another avenue of thinking by asking " how can one expect formal 'succession planning' in organizations unless it is forced as a part of corporate governance codes?"... View Details
Keywords: Re: James L. Heskett
- 29 Jun 2007
- First Look
First Look: June 29, 2007
focus exclusively on estimates of expected payoffs, such as credit ratings, without considering the state of the economy in which default is likely to occur. Such investors are likely to be attracted to securities whose payoffs resemble... View Details
Keywords: Martha Lagace
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
movies—with updated features. Over the course of the four-day event, media and other industry players had overwhelmed the Kodak booth, excited to catch a glimpse of the camera, asking when they could expect to see the Super 8 on shelves.... View Details
Keywords: Dina Gerdeman
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
Examination at the USPTO The U.S. Patent and Trademark Office (USPTO) is the federal government agency responsible for evaluating and granting patents and trademarks. In 2015, the USPTO employed approximately 8,000 patent examiners who... View Details
Keywords: Sean Silverthorne