Publications

01 Sep 2003
What Do You Think?

To Whom Should Boards be Accountable?

if anything, would the courts have to say about it in response to potential shareholder lawsuits? As it turns out, the two final bids involved two news organizations, one with a stellar journalistic reputation willing to pay 20 percent... View Details

Keywords: by James Heskett

13 Jun 2012
HBS Case

HBS Cases: A Startup Takes On the Credit Ratings Giants

write an exciting case about this topic." Although Becker never spoke with Jules Kroll directly while writing the case, Kroll's reputation is legendary enough to speak for itself. The corporate intelligence firm he started in the... View Details

Keywords: by Maggie Starvish; Banking; Financial Services

February 2008 (Revised May 2012)
Case

The Big Easy, Not So Easy

By: Nicolas P. Retsinas, Arthur I Segel and Ben Creo

Enterprise Community Partners must determine whether to rebuild the Lafitte housing projects in hurricane-ravaged New Orleans and, if so, how to mitigate the risks. Set in January 2007, more than a year after Hurricane Katrina made landfall, the case examines how... View Details

Keywords: Natural Disasters; Housing; Projects; Risk Management; Urban Development; Reputation; New Orleans

Educators

Purchase

13 Oct 2015
Research & Ideas

Does Business Get Done the Same Way in Emerging and Developed Countries?

firm’s reputation to be of extreme importance. I’m not sure you would hear western executives put as much emphasis on reputation for their success as other qualities. Or am I over-stating that? A: Possibly.... View Details

Keywords: by Sean Silverthorne

14 May 2019
Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

to mitigate sanctions. “Perhaps even more important in today’s environment, you are also limiting reputational risk,” Soltes says, pointing to negative news stories or error-filled posts on social media that can undermine a company’s... View Details

Keywords: by Michael Blanding

28 Jan 2013
Research & Ideas

Helping Yelp Create More Accurate Reviews

Yelp.com, with Weijia Dai, of the University of Maryland; Jungmin Lee, of Sogang University and the Institute for the Study of Labor; and Ginger Jin, of the University of Maryland and the National Bureau of Economic Research. (The research is a follow-up to Luca's 2011... View Details

Keywords: by Kim Girard; Food & Beverage

28 May 2012
Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

core assets, such as brand reputation or employee morale. In the paper CSR initiatives are explored in three "theatres." Theatre 1 includes activities primarily motivated by charitable instincts, even though they may have potential... View Details

Keywords: by Dina Gerdeman

May 2009 (Revised November 2009)
Case

Ralph Nader: When Purpose and Legacy Collide

By: Nitin Nohria and Umaimah Mendhro

This case tells the story of Ralph Nader's leadership, from his success as a crusader for consumer interests and active public participation in the political process to his controversial campaigns for the U.S. presidency. View Details

Keywords: Values and Beliefs; Government and Politics; Leadership; Personal Development and Career; Reputation; Public Opinion; Public Administration Industry

05 Aug 2002
Research & Ideas

Understanding the Process of Innovation

feedback on every idea, his reputation for deep knowledge, and the impressive industry contacts he's acquired have earned him a loyal following: his idea-generation process yields 200 interesting concepts a month. The Winnowing Phase The... View Details

Keywords: by Loren Gray

30 Dec 2013
HBS Case

HBS Cases: What Warren Buffett Saw in Newspapers

manager with a reputation for brilliance tackles a business with a reputation for poor fundamental economics, it is the reputation of the business that remains intact.' That... View Details

Keywords: by Deborah Blagg; Journalism & News; Publishing

2014
Article

Children Develop a Veil of Fairness

By: Alex Shaw, Natalia Montinari, Marco Piovesan, Kristina Olson, Francesca Gino and Michael I. Norton

Previous research suggests that children develop an increasing concern with fairness over the course of development. Research with adults suggests that the concern with fairness has at least two distinct components: a desire to be fair and a desire to signal to others... View Details

Keywords: Inequity Aversion; Social Signaling; Social Cognitive Development; Communication Intention and Meaning; Fairness; Age; Reputation; Growth and Development; Cognition and Thinking

06 Nov 2019
Working Paper Summaries

Why Does Business Invest in Education in Emerging Markets? Why Does It Matter?

Keywords: by Valeria Giacomin, Geoffrey Jones, and Erica Salvaj

2022
Working Paper

Do Startups Benefit from Their Investors' Reputation? Evidence from a Randomized Field Experiment

By: Shai Benjamin Bernstein, Kunal Mehta, Richard Townsend and Ting Xu

We analyze a field experiment conducted on AngelList Talent, a large online search platform for startup jobs. In the experiment, AngelList randomly informed job seekers of whether a startup was funded by a top-tier investor and/or was funded recently. We find that the... View Details

Keywords: Startup Labor Market; Investors; Randomized Field Experiment; Certification Effect; Venture Capital; Business Startups; Human Capital; Job Search; Reputation

SSRN

2008
Working Paper

How Did Increased Competition Affect Credit Ratings?

The credit rating industry has historically been dominated by just two agencies, Moody's and S&P, leading to longstanding legislative and regulatory calls for increased competition. The material entry of a third rating agency (Fitch) to the competitive landscape offers... View Details

Keywords: Credit; Financial Markets; Governing Rules, Regulations, and Reforms; Quality; Reputation; Competition; Financial Services Industry

December 2001
Article

Enforcing Property Rights Through Reputation: Groups in Mexico's Early Industrialization, 1878-1913

By: Noel Maurer and Tridib Sharma

Keywords: History; Rights; Groups and Teams; Reputation; Property; Developing Countries and Economies; Mexico

10 Dec 2001
Research & Ideas

Governance in India and Around the Globe

powerhouses and because India is generally very far from world standards in what constitutes good corporate governance. The success and generally positive reputation of India's software firms—in contrast to most of India's other... View Details

Keywords: by Tarun Khanna & Krishna Palepu; Technology

13 Feb 2018
First Look

New Research and Ideas, February 13, 2018

provide firms with an opportunity to leverage their know-how and reputation across countries to create value. However, it remains challenging for them to actually capture that value using traditional Intellectual Property (IP) tools. In... View Details

Keywords: Sean Silverthorne

Article

Business Investment in Education in Emerging Markets Since the 1960s

By: Valeria Giacomin, Geoffrey Jones and Erica Salvaj

This article examines non-profit investments by business in education in emerging markets between the 1960s and the present day. Using a sample of 110 interviews with business leaders from an oral history database, the study shows that more than three-quarters of such... View Details

Keywords: Economic History; Oral History; Education; Philanthropy and Charitable Giving; Business History; Emerging Markets; Reputation; Corporate Social Responsibility and Impact; Education Industry; Africa; Asia; Latin America; Middle East; India; Chile; Colombia; Sri Lanka; Kenya