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Publications

Publications

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  • All HBS Web  (555)
    • News  (103)
    • Research  (370)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (191)

Show Results For

  • All HBS Web  (555)
    • News  (103)
    • Research  (370)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (191)
← Page 25 of 555 Results →
  • 01 Oct 2013
  • First Look

First Look: October 1

models to reliably deliver customer service excellence. The case also helps students understand the role of employee management systems in creating consistent service experiences and introduces a set of innovative employee management... View Details
Keywords: Sean Silverthorne
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

century when various entrepreneurs competed for dominance. During this time, success was dependent on securing U.S. airmail contracts as well as on reliable and safe aircraft. Access to government officials, sources of capital, and... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 01 Mar 2010
  • News

Money Matters

dollar amounts per deal, now they’re looking for deals in the $10 million to $50 million range. That’s not helpful to people starting businesses.” Nor are angel investors, wealthy individuals who back start-ups, a reliable option, adds... View Details
Keywords: Roger Thompson; Finance
  • 13 Jan 2021
  • News

Silicon Valley’s “Detroit Moment”

self, but also the innovation of the automobile industry globalized and the best place to get the sexiest sports car is probably in Italy. And the capital of raw engineering might be in Germany. And the most reliable cars come from Japan.... View Details
  • 10 Apr 2012
  • First Look

First Look: April 10

decision of a portfolio manager, Andrew Fisher of LXE Capital, who is considering investing based on insights drawn from Recorded Future's software interface. The case asks students to grapple with a new source of investment data, to evaluate the View Details
Keywords: Carmen Nobel
  • 02 Mar 2016
  • News

The New Space Race

guy like Musk walk in saying, ‘I’ll offer you something 98 percent as reliable for one-third the cost.’ It shakes things up. The reason SpaceX can do what it does is that it’s not using 50-year-old methods.” “Space companies are starting... View Details
Keywords: Robert S. Benchley
  • 03 Nov 2015
  • First Look

November 3, 2015

administrations are collaborating with academic economists and other quantitative social scientists to apply such rigorous methods to the study of public finance. These developments allow for more reliable measurements of the effects of... View Details
Keywords: Sean Silverthorne
  • 28 Oct 2020
  • Blog Post

Keep Your Weary Workers Engaged

underutilized employees, especially, should be empowered to do continuing education—in things they are interested in, regardless of its apparent relevance to their jobs. Organizations will need creativity in the coming months and years, and the most View Details
Keywords: All Industries
  • 08 Dec 2020
  • Blog Post

Keep Your Weary Workers Engaged

underutilized employees, especially, should be empowered to do continuing education—in things they are interested in, regardless of its apparent relevance to their jobs. Organizations will need creativity in the coming months and years, and the most View Details
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

use biometric identification technology to improve the reliability of administrative information and deliver social services more efficiently. This paper exploits the random placement of biometric devices in tuberculosis (TB) treatment... View Details
Keywords: Dina Gerdeman
  • Web

Winners & Success Stories | New Venture Competition

is marketed as the 3M ESPE Lava Chairside Oral Scanner. CloudFlare Matt Prince, MBA 2009 Michelle Zatlyn, MBA 2009 CloudFlare enables websites to intelligently protect themselves from online attacks and to help clean up malicious botnets while receiving faster, more... View Details
  • 26 Feb 2019
  • First Look

New Research and Ideas, February 26, 2019

application, based upon data from multiple APM systems. The research was conducted in collaboration with a European automotive company, using two months of live application data. We show that our model detects abnormal system behavior more View Details
Keywords: Dina Gerdeman
  • 11 Aug 2016
  • Cold Call Podcast

Why College Rankings Keep Deans Awake at Night

the rating system. He said that federal financial aid should go to those schools that perform the best. The President eventually abandoned the idea after hearing from many college presidents that there is simply no way to reliably rate... View Details
Keywords: Re: William C. Kirby; Education
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

to their reliable software and responsive customer service. The company had achieved this growth without the help of any outside financing. The five co-founders of eCW, who treated each other like an extended family, invested years of... View Details
Keywords: Martha Lagace
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

science," but usually they've meant by this that they don't understand the activity and can't do it reliably themselves. In this view, artistic methods and art-like activities are personal and intuitive, even magical, not yet... View Details
Keywords: Martha Lagace
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

handwashing. Motivated by scholarship that suggests handwashing is habitual, we design, implement, and analyze a randomized field experiment aimed to test the main predictions of the rational addiction model. To reliably measure... View Details
Keywords: by Sean Silverthorne
  • 02 Sep 2014
  • First Look

First Look: September 2

out-of-sample generalizability of predicting decisions from brain activity. Third, sophisticated meta-analyses will help consumer neuroscientists to synthesize the growing body of knowledge, providing evidence for consistency and specificity of brain activations and... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2011
  • First Look

First Look: September 27

exist to measure teamwork. Few have demonstrated all of the psychometric properties recommended for use, and there is inconsistency in conceptualizations of teamwork. More research is needed to develop and refine measures of teamwork for View Details
Keywords: Sean Silverthorne
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

cross-groups' similarities and one difference across 10 non-U.S. nations. Seven European (individualist) and three East Asian (collectivist) nations (N=1028) support three hypothesized cross-cultural similarities: (a) perceived warmth and competence View Details
Keywords: Martha Lagace
  • 01 Jun 2017
  • News

Supercharged

with the introduction of the affordable and reliable Model T. Several more decades passed before long-distance travel finally became commonplace thanks to the creation of an interstate highway system—all of which, Camargo muses, “is kind... View Details
Keywords: Alexander Gelfand; illustrations by Tavis Coburn
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