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Show Results For
- All HBS Web (1,075)
- Faculty Publications (157)
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
The customer rewards cards that clutter wallets and clog key chains of many a shopper may soon be no more, as retailers move from physical to digital (read: mobile apps) forms of loyalty program member identification. It's a smart... View Details
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
and using 'money' facilitates the exchange of goods and services. So we are still capitalists " Barry Shere commented that "I do not see how profits are neutered as a result of the pressure on prices and margins per transaction.... View Details
- 26 Feb 2018
- Research & Ideas
The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels
traditionally earned their biggest margins when rooms were scarce and customers were forced to pay higher rates—such as in Midtown Manhattan on New Year's Eve. And it's good news for travelers who don't have to pay through the roof to get... View Details
- 06 Oct 2003
- What Do You Think?
Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?
too long a period of time for the disruptive growth engine to function. Can the appropriate culture be created and rewarded and the process—or as Patel terms it, the "pathways" —be designed and managed successfully over... View Details
Keywords: by James Heskett
- 08 Jul 2014
- First Look
First Look: July 8
to sell condoms are randomly allocated to four groups. Agents in the control group are hired as volunteers, whereas agents in the three treatment groups receive, respectively, a small monetary margin on each pack sold, a large margin, and... View Details
Keywords: Carmen Nobel
- 19 Apr 2017
- Blog Post
7 Ways MBA Students Use Baker Library
number of these questions (in addition to those related to course work or independent projects) that focus on career research – helping students create target lists, and learning more about industries or the companies they’re interviewing with. We also View Details
- 28 Sep 2010
- First Look
First Look: September 28, 2010
offers a compelling explanation for the strong ownership concentration seen in German business and reveals the malleable relationship between family and business. It provides rich empirical evidence that offers a new interpretation of... View Details
Keywords: Sean Silverthorne
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
books, is enormous. Later in this chapter, we've modeled the levels of gross margin or same-store sales declines, which, everything else equal, retailers in categories particularly hard hit by eCommerce could incur before their stores are... View Details
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
But in most scenarios, distribution channels, taken as a whole, seem more like a repository of lost opportunities than an effective delivery system that appropriately serves and rewards all participants. Powerful channel members routinely... View Details
- 06 Oct 2015
- First Look
October 6, 2015
handbook addresses these key questions and many more. It provides a comprehensive overview of consumer psychology, examining cutting-edge research at the individual, interpersonal, and societal levels. Leading scholars summarize past and... View Details
Keywords: Sean Silverthorne
- 07 May 2018
- Research & Ideas
Why Online Retailers Should Hide Their Best Discounts
e-commerce world is a brutal competitive environment,” says Harvard Business School marketing professor Thales Teixeira. “One of the biggest levers retailers have at their disposal to bring in customers is price.” More discounts, however, means reduced View Details
- 01 Mar 2011
- News
Noted & Quoted
“To use economic terms, there are diminishing marginal returns to data-dumping in your answers.” — HBS professor emeritus John Kotter, author of Buy-In: Saving Your Good Idea from Getting Shot Down, on avoiding overuse of facts and... View Details
- 30 Mar 2015
- News
Creating a sustainable world
of the work fuels her. “I like to create, and I like to do things that are relatively unusual and sometimes difficult to deliver.” The reward is in the results, which have taken the form of support for Ouicar, a French car-sharing... View Details
- 27 Apr 2017
- News
Enabling a Transformational Educational Experience
India that provided supplementary education, support for marginalized farmers, and vocational training. He earned an engineering and economics degree in 2011, was a consultant at McKinsey & Company in India,... View Details
- Web
Activities, Government & Clubs | MBA
between the MBA student body and the faculty and administration. Its goal is to represent the student body in making the HBS experience as rewarding and enjoyable as possible. All MBA students are considered members of the SA. More about... View Details
- 01 Jun 2000
- News
HBS Community Reaches Out
sites, participants took part in myriad projects that included painting at Allston's Gardner Elementary School and landscaping at Cambridge's Center for Sustainable Building. Volunteer Catriona Fallon (HBS '01) worked at Boston Senior Home Care. "It was both View Details
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
investigates dialog and objects in recurrent social practices. Drawing from both streams, this paper seeks to shed light on the complexity of cross-boundary teaming, while highlighting factors that may enhance its effectiveness. We develop an integrative model to View Details
- 28 May 2013
- Research & Ideas
Can LEGO Snap Together a Future in Asia?
Asia," as one LEGO executive put it. Uncertainties of Asian retail. Many Asian countries lack a developed retail network. And while big chains like Walmart and Tesco are growing in China, the country still relies on many small retailers, few of which use common... View Details
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 24 Apr 2019
- Blog Post
2019 New Venture Competition Student and Alumni Journeys
New Venture Competition experience. View Video The competition is comprised of three tracks: The Business Track of the New Venture Competition provides a unique opportunity for students to put entrepreneurship principles into practice... View Details