Problem Solving - Publications - Faculty & Research

23 Feb 2010
First Look

First Look: Feb. 23

entrepreneurs. Wanting to self-fund the venture initially, and later finding it hard to raise outside money, he put a substantial percentage of his net worth on the line to build 38 Studios. Now he is facing a critical acquisition decision that could either double his... View Details

Keywords: Martha Lagace

04 Sep 2001
Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

its stance on specific issues. Why do we judge government by one standard and the private sector by another? In this book, we argue that the way citizens and government currently think about real-world problems is dangerously narrow. We... View Details

Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

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Alumni Engagement | Social Enterprise | Harvard Business School

Democracy Featuring Professor Mitch Weiss with Yordanos Eyoel of the New Profit Civic Lab Can we solve big public problems anymore? HBS Professor Mitchell Weiss believes that a renewed entrepreneurial spirit... View Details

30 Nov 2021
In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details

Keywords: by Lynn Schenk and Dina Gerdeman

29 Jan 2018
Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

hundreds of individuals spanning physical, organizational, cultural, geographic, and professional boundaries. Engineers, geologists, drilling specialists, and more came together from different organizations, sectors, and nations to work on the immensely challenging... View Details

Keywords: by Amy C. Edmondson; Mining

04 Oct 2011
First Look

First Look: October 4

Authors:Auden Schendler and Michael Toffel Publication:MIT Sloan Management Review 53, no. 1 (fall 2011) Abstract There's a problem with most major environmental rankings of businesses: too often, the ratings fail to incorporate advocacy... View Details

Keywords: Sean Silverthorne

16 Feb 2023
HBS Case

ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details

Keywords: by Lane Lambert; Financial Services

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Online Business Courses & Certifications | HBS Online

techniques to solve real-world business challenges and drive informed decision-making. 8 weeks, 5 hrs/week Pay by July 31 $1,850 Certificate Economics for Managers Professor Bharat Anand Gain economic insights and learn how markets work... View Details

19 Sep 2023
Research & Ideas

What Chandrayaan-3 Says About India's Entrepreneurial Approach to Space

Intractable Problems as well as a first-time HBS course, Managing and Investing in a Fast-Growing Emerging Market: India. Will you be incorporating this breakthrough in them? Khanna: Both the courses are about creativity and... View Details

Keywords: by Clea Simon, Harvard Gazette; Aerospace

04 May 2021
Book

Best Buy: How Human Connection Saved a Failing Retailer

customers—helping them solve their problems and improving their lives through technology. “Then, when a customer walks into the store, they’re not a walking wallet. They are a human being, and you can help... View Details

Keywords: by Michael Blanding; Retail

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Entrepreneurship - Faculty & Research

Engineering ; National Security ; Digital Platforms ; Failure ; Problems and Challenges ; Business and Government Relations ; Entrepreneurship ; Aerospace Industry ; United States ; Colorado Citation Educators Related Krieger, Joshua Lev,... View Details

07 Mar 2023
HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

who could have been instrumental in helping the company reach its long-term AI goals. You Might Also Like: Why Technology Alone Can't Solve AI's Bias Problem When Bias Creeps into AI, Managers Can Stop It by... View Details

Keywords: by Scott Van Voorhis; Technology

07 Jul 2008
Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

for natural gas, and to create derivative supply contracts that could help customers manage the risks of demand volatility and price swings more effectively than before. In this way, Skilling and his colleagues solved a major contracting... View Details

Keywords: by Martha Lagace; Energy; Utilities

23 Jun 2009
First Look

First Look: June 23

Interconnected: A Manifesto for Smarter Cities Authors:Rosabeth Moss Kanter and Stanley S. Litow Abstract The need for a fresh approach to U.S. communities is more urgent than ever because of the biggest global economic crisis since the Great Depression. Through... View Details

Keywords: Martha Lagace

Web

Academics - Health Care

the Harvard community. Elective Courses Elective health care-focused courses will vary from year to year. Upcoming HBS course offerings include: Innovating in Health Care: Field Course Problems with health care quality, access, and costs... View Details

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Technology & Innovation - Faculty & Research

| Faculty Research In 2023, Breezm, a South Korean startup, faced a strategic decision about how to grow its innovative 3D-printed, custom-fit eyewear business. Co-founded in 2017 by Zenma Park and Wooseok Sung, Breezm combined facial scanning, AI, and in-house... View Details

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

centricity cannot be achieved by simply listening to customers about their experiences with Best Buy; the company has to commit to owning the customers' problems and working creatively to solve them. Faced... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

18 Oct 2022
Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

Most companies rely on artificial intelligence-based algorithms to make a wide variety of business decisions—from pinpointing the products customers prefer to determining which resumes should go to hiring managers. The problem for... View Details

Keywords: by Rachel Layne

Profile

Loujaine AlMoallim

Coming to HBS is like... Being part of a large community trying to solve a never-ending brain teaser that makes us reevaluate our approach to problem solving. Every class is a new challenge that leaves you... View Details

Publications