Primary Art Market - Publications - Faculty & Research

January–February 2018
Article

Some Customers Would Rather Leave Without Saying Goodbye

By: Eva Ascarza, Oded Netzer and Bruce G.S. Hardie

We investigate the increasingly common business setting in which companies face the possibility of both observed and unobserved customer attrition (i.e., “overt” and “silent” churn) in the same pool of customers. This is the case for many online-based services where... View Details

Keywords: Churn; Retention; Attrition; Customer Base Analysis; Hidden Markov Models; Latent Variable Models; Customer Relationship Management; Consumer Behavior

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HBR Classics - Alumni

Hansen Managing Multicultural Teams , Jeanne Brett, Kristin Behfar, and Mary C. Kern The Art of Truly Developing Global Leaders , Beth Brooke Mentoring and Coaching Coaching the Alpha Male , Kate Ludeman, Eddie Erlandson Why Mentoring... View Details

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Our Team - Impact Investments

Previously, Jonah was a Team Lead at Goldman Sachs where he led contracted projects on market research, competitive intelligence, and people strategy. Before joining GS, Jonah served as a Consultant with Cognoscere on an education... View Details

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Business History - Faculty & Research

and traces the evolution of their environmental strategies in response to growing evidence of pollution and resulting political pressures. The variety of capitalism literature has suggested that the German coordinated market economy model... View Details

17 Jul 2006
Lessons from the Classroom

Developing a Strategy for Digital Convergence

instant messaging device, and any number of other products all rolled into one. Convergence Of Factors Why convergence now? A primary factor is the ever-onward march of processor technology. By the year 2010, says Yoffie, who sits on the... View Details

Keywords: by Sean Silverthorne; Computer; Education

19 Jul 2011
First Look

First Look: July 19

Abstract Revenue recognition and measurement principles can conflict with liability recognition and measurement principles. We explore here under different market conditions when the two measurement approaches coincide and when they... View Details

Keywords: Sean Silverthorne

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FAQs - Doctoral

Program for Research in Markets & Organizations FAQs 2ms What does PRIMO stand for? PRIMO stands for the Program for Research in Markets and Organizations. Why is the Program being offered? PRIMO has been... View Details

June 2019
Case

The National Museum of African American History and Culture and Lonnie Bunch

By: Steven Rogers and Derrick Jackson

Lonnie Bunch creates the National Museum of African American History and Culture (NMAAHC) with only half the federal support given to the first 17 Smithsonian historical or zoological institutions. Bunch, to borrow from the African American experience of creating “a... View Details

Keywords: Museums; Fundraising; Arts; Buildings and Facilities; Ethnicity; Philanthropy and Charitable Giving; Strategy; Marketing; Success; Leadership; Entrepreneurship

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06 Oct 2008
Research & Ideas

Updating a Classic: Writing a Great Business Plan

that they are on the right track. I explain that I would need to get to know them and their opportunity much better than what is possible in an e-mail and that the written document is not as important as the people writing it. It's not science—it's View Details

Keywords: by Sean Silverthorne

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Faculty & Research | Social Enterprise | Harvard Business School

Hui at Boston Ballet By: Edward H. Chang, David Allen and Annelena Lobb September 2024 | Faculty Research This case asks how Ming Min Hui, the newly appointed executive director of Boston Ballet, should ensure that the company stays true to its View Details

28 Mar 2024
News

Rooms with a View

Alexander Mirza (MBA 1997) has spent two decades in the hospitality industry, opening and growing major hotel brands, including Hilton, Starwood, and Caesars, with locations around the world. And with each new project, Mirza faced the same primary challenge. “It didn’t... View Details

Keywords: April White; photos by Christina Gandolfo; Hospitality

Fast Answer

Company databases: which database to choose?

company information from more than 500 sources for emerging markets in Africa, Asia, Australia, Europe, and the Middle East. Orbis HarvardKey Global company database is unique in the extent of companies covered as well as the availability... View Details

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Advisory Board - Entrepreneurship

trustee of the Berkeley Art Museum and Pacific Film Archive, and serves on boards of the Rock Center for Entrepreneurship at Harvard Business School and the University of Illinois College of Engineering. Mr. Burgstone actively supports... View Details

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Hiring International Students

education, business, arts or athletics, with sustained national or international acclaim No numerical limit on the number of O-1 visas issued No limit on the amount of time a person can work in O-1 status Permanent Residence: The Green... View Details

10 Feb 2020
In Practice

6 Ways That Emerging Technology Is Disrupting Business Strategy

itself, companies are considering their user data and their tech employees as the primary drivers of competitive advantage.” Frank Nagle (@frank_nagle), an assistant professor who is also affiliated with the HBS Digital Initiative, the... View Details

Keywords: by Danielle Kost

10 Apr 2012
First Look

First Look: April 10

market's growth that is the primary driver of profit margins and sales growth. A few retailers have succeeded in going global by developing strategies that apply four retail-specific rules for globalization. Rule 1: The home View Details

Keywords: Carmen Nobel

21 May 2024
News

A New Chapter

Joe Wolf (MBA 1999), cofounder and co-CEO of Imagine Worldwide, wants to provide educational opportunity where it is needed most. “In the next 30 years, half of the world’s youth will be sub-Saharan African,” says Wolf. “Right now, the World Bank reports that only one... View Details

Keywords: Catherine O’Neill Grace; photo by Cayce Clifford

22 Aug 2006
First Look

First Look: August 22, 2006

Working PapersCartels and Competition: Neither Markets nor Hierarchies Author:Jeffrey Fear Abstract This article provides an overview on the rise and fall of cartels since the late 19th century when the modern cartel movement properly... View Details

Keywords: Martha Lagace

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About - Behavioral Finance & Financial Stability

Harvard Business School and launched in July 2016, supports research collaborations between faculty and students across Harvard to understand, predict, and prevent financial instability. The BFFS project occasionally invites globally renowned scholars, policymakers,... View Details

28 Apr 2009
First Look

First Look: April 28, 2009

against large upfront investment, uncertain market demand, and the complication that the product might face legal challenges. Purchase this case: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208072 Gucci Group in 2009... View Details