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Show Results For
- All HBS Web
(3,254)
- People (16)
- News (1,145)
- Research (1,314)
- Events (2)
- Multimedia (7)
- Faculty Publications (229)
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- 05 Jun 2023
- What Do You Think?
Is the Anxious Achiever a Post-Pandemic Relic?
book. We all would like both time and money. But this generation appears, at least for now, to place a higher value on time, personal development, and lifestyle than on maximizing income. In addition, many Gen Zers have an aversion to... View Details
Keywords: by James Heskett
- 14 May 2008
- Research & Ideas
Getting Down to the Business of Creativity
Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort.—Franklin Delano Roosevelt, Inauguration Day, 1933 Creativity, a quality more traditionally associated with artistic endeavors, has been slow to find... View Details
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
retailers are making when it comes to customer loyalty schemes. “Loyalty schemes are not being used to their best advantage” "Most retailers are at a very basic level in how they use loyalty programs, and many customers see loyalty... View Details
- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
back and shifted its staff, furloughing some employees and placing others in temporary jobs in other industries until the company needed them back. For example, the company had created a role that it calls “restaurant operations... View Details
Keywords: by Pamela Reynolds
- 23 Jul 2007
- Research & Ideas
HBS Cases: How Wikipedia Works (or Doesn’t)
"There is always a tendency in communities or in any social organization to have this boundary and say in or out," Lakhani says. "This might be happening in isolated places inside Wikipedia. The tension that they need to deal with is how... View Details
- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
Having uncovered the scope of discrimination taking place against Black guests and hosts on Airbnb, researcher Michael Luca and his colleagues put together a toolkit to aid managers in recognizing and mitigating discrimination on online... View Details
- 18 Jan 2016
- Research & Ideas
Hazard Warning: The Unacceptable Cost of Toxic Workers
good corporate citizen at the end of the day, not only do they make it a nicer place to work, but they also help the profitability of the firm compared to those who are at the other extreme,” says Minor,... View Details
Keywords: by Roberta Holland
- 13 Oct 2010
- First Look
First Look: October 13, 2010
PublicationsBuy-In: Saving Your Good Idea from Getting Shot Down Authors:John P. Kotter and Lorne A. Whitehead Publication:Harvard Business Press, 2010 Abstract You've got a good idea. You know it could make a crucial difference for... View Details
Keywords: Sean Silverthorne
- 17 Jan 2011
- Research & Ideas
Being the Boss
Nineteen years ago, Harvard Business School professor Linda A. Hill wrote the first edition of her book Becoming a Manager, detailing the experiences of several first-year supervisors who were making the daunting transition from star... View Details
Keywords: by Carmen Nobel
- 29 Aug 2022
- Op-Ed
Income Inequality Is Rising. Are We Even Measuring It Correctly?
finding ways to reduce inequality to create a more just and equal society for all. In making decisions on how to best intervene, policymakers commonly rely on the Gini coefficient, a statistical measure of resource distribution, including... View Details
- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
questions. "The Internet makes it so easy for people to aggregate; some scholars worry that people will self-select into groups with a similar ideology," says Zhu. As a result, the Internet may lead to more biased opinions, which only... View Details
- 02 Aug 2011
- First Look
First Look: August 2
workday events can make or break employees' inner work lives. But it's forward momentum in meaningful work—progress that creates the best inner work lives. Through rigorous analysis of nearly 12,000 diary entries provided by 238 employees... View Details
Keywords: Sean Silverthorne
- 04 Aug 2011
- What Do You Think?
How Dangerous Is Common Sense to Managers?
simplicity lies the ultimate sophistication." Many agreed with the author while placing common sense in a broader context. Herb Brotspies quoted Peter Drucker to make his point: "The greatest... View Details
Keywords: by James Heskett
- 11 Sep 2007
- First Look
First Look: September 11, 2007
own profits when one side is subsidized in equilibrium. By contrast, if platforms make positive margins on both sides, the same investment has the regular, expected effects. Our analysis implies that the strategy space and the logic of... View Details
Keywords: Martha Lagace
- 10 Apr 2007
- First Look
First Look: April 10, 2007
Kerr-McGee. They demand two board seats and ask the company to make several operational and financial changes, including the repurchase of equity and divestiture of their chemicals business. The case protagonist, Luke Corbett, CEO,... View Details
Keywords: Martha Lagace
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
clear desire; the leaders are courageous enough to take action; they recognize there is messiness in doing it right; and they are okay with errors they and others will be making along the way. The number of View Details
Keywords: by Jen McFarland Flint
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
the intermediate future. Terms and conditions related to work should be temporary, and companies should actively experiment to learn how to balance the concerns of employees with the need to maintain productivity. Emphasis should be View Details
Keywords: by Kristen Senz
- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
likely to be seen “coming from a genuine place because this is something that is now done in this work environment versus if a manager sort of does this out of nowhere.” Ignoring the problem won’t make it go... View Details
Keywords: by Pamela Reynolds
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
power has on the psychology of those in power: It makes them overconfident and susceptible to hubris, and it makes them more self-centered and insensitive to others,” Battilana says. And if a CEO can’t or... View Details
Keywords: by Jay Fitzgerald
- 30 Jul 2013
- First Look
First Look: July 30
chlorine tablets to purify their drinking water? Behavioral economics has shown us that we don't always act in our own best interests. This is as true of health decisions as it is of economic ones. An array of biases, limits on cognition, and motivations lead people... View Details
Keywords: Anna Secino