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  • All HBS Web  (1,657)
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    • News  (362)
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  • Faculty Publications  (315)
← Page 25 of 1,657 Results →
  • 09 Jan 2018
  • First Look

First Look at New Research and Ideas, January 9, 2018

head CT scanning has a significant impact on patient waiting times. This study suggests opportunities to improve wait times through future research to understand the causes of delays in CT ordering, CT completion, and timeliness of... View Details
Keywords: Sean Silverthorne
  • Web

Online Finance & Accounting Courses | HBS Online

function and can be used to assess, evaluate, and strategize your organization's financial health. A finance course will teach you the key levers that drive your company's performance and cover topics such as cash flow , value creation , and the View Details
  • 14 Dec 2007
  • Op-Ed

When Your Product Becomes a Commodity

profits? If you've heard it, you've probably wondered if it was just a convenient excuse or if the manager had a valid point. The truth is, even when a raw material has no value added and quality standards are set by law or the industry, there is still plenty of View Details
Keywords: by John Quelch
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.
  • 05 Sep 2017
  • First Look

First Look at New Research and Ideas, September 5, 2017

forthcoming Journal of Financial Economics The Effects of Media Slant on Firm Behavior By: Baloria, Vishal P., and Jonas Heese Abstract—The media can impose reputational costs on firms because of its important role as an information... View Details
Keywords: Sean Silverthorne
  • Web

Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness

Adding a Social Dimension to Strategy Shared value opens up new needs, new markets, new value chain configurations, and new ways of thinking about the business. This creates new opportunities for strategic positioning and new competitive... View Details
  • 17 Jan 2018
  • Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

to huge differences in the cost of living. Corporate culture creates large impact In addition to providing a clearer explanation of pay disparity effects, the study also spotlights the importance of corporate culture in creating value for... View Details
Keywords: by Dina Gerdeman
  • April 2017
  • Case

Imprimis (A)

By: Ramon Casadesus-Masanell, Karen Elterman and Marc Appel
This case examines the strategic choices and evolving business model of Imprimis Pharmaceuticals from the perspective of CEO Mark Baum. The (A) case provides a brief history of the company and of the compounding business, outlining the challenges faced by Imprimis in... View Details
Keywords: Strategy; Healthcare; Drug Compounding; Pharmaceuticals; Compounding; Drug Development; Decision-making; Mark Baum; Imprimis; Small Business; Decisions; Cost vs Benefits; Business Strategy; Business Model; Decision Choices and Conditions; Pharmaceutical Industry; United States
Citation
Educators
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Related
Casadesus-Masanell, Ramon, Karen Elterman, and Marc Appel. "Imprimis (A)." Harvard Business School Case 717-426, April 2017.
  • 11 Jan 2021
  • Research & Ideas

Is A/B Testing Effective? Evidence from 35,000 Startups

School. “Instead, we find that firms that adopt A/B testing both scale and fail faster. Sometimes founders just have bad ideas and, in these cases, experimentation helps them move onto their next opportunity faster.” Indeed, companies of... View Details
Keywords: by Kristen Senz
  • Web

Social Enterprise - Faculty & Research

Beiting Cheng, Ioannis Ioannou and George Serafeim In this paper, we investigate whether superior performance on corporate social responsibility (CSR) strategies leads to better access to finance. We hypothesize that better access to finance can be attributed to a)... View Details
  • 28 Feb 2023
  • Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

is college, CareerWise seems to expand participants’ opportunities rather than limit them. “It diffuses one of the knee-jerk suspicions or complaints about apprenticeship, which is that it channels people into the corporate abyss and... View Details
Keywords: by Michael Blanding
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

work-in-progress, it has evolved to a highly horizontal structure where specialists like Ardentec can carve out unique market opportunities that are less attractive to integrated manufacturers. The company has grown rapidly, but as it... View Details
Keywords: Martha Lagace
  • 01 Jun 2023
  • News

Curb Appeal

really like the modernizing piece of it,” she says. “Not modernizing for the sake of modernizing, but modernizing for the sake of delivering better service to our customers.” From that perspective, the sanitation department Tisch inherited had plenty of View Details
Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government
  • 01 Sep 2023
  • News

Elevator Pitch: Standard of Care

traditional operating room costs about $45 per minute,” Teodorescu says. “Our goal is to get the total cost for SurgiBox to just $90 by the end of 2023. If we can achieve that, it will establish a new... View Details
Keywords: entrepreneurship; healthcare; surgery; Ukraine; Ambulatory Health Care Services; Health, Social Assistance
  • Web

Student Research - Doctoral

increase short-term savings among employees at five U.K. firms. Employees were offered the opportunity to opt into a payroll deduction program that auto-deposits funds from each paycheck into a... 2025 Working Paper How Do Nonprofits Use... View Details
  • 08 Jul 2014
  • First Look

First Look: July 8

patents nor copyright to protect its technology. The company even allows its designers to use its software when they do independent work. The case encourages a discussion of the role of intellectual property rights in safeguarding technology and know-how. By... View Details
Keywords: Carmen Nobel
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

the full spectrum of possible outcomes and assign probabilities to each. Keep in mind that “possibilities always exist.” Even in the worst situations, there are opportunities and choices to be made. Thinking about strategy A clear sense... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • Web

Advisory Board - Entrepreneurship

Ahmedabad, and the Institute of Cost and Works Accountants of India. A chartered accountant, he holds two master's degrees and a Ph.D. from Stanford University. Cited by his students as a dedicated and innovative teacher, Datar received... View Details
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

can't seem to get innovation right. When companies keep improving their existing products and services to meet their best customers' needs, they eventually run into the "innovator's dilemma." By doing everything right, they create View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 24 Apr 2023
  • HBS Case

What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks

industries. They all add up to extra costs and burdens for young businesses trying to establish themselves, says Israeli, the Marvin Bower Associate Professor of Business Administration. The challenges include operating at scale when... View Details
Keywords: by Jay Fitzgerald; Consumer Products; Food & Beverage
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