Operational Disruptions - Publications - Faculty & Research

09 Mar 2021
News

Addressing Education Inequities Exacerbated by the Pandemic

Children learning remotely often have to rely on parents or a sibling for help. The pandemic has caused the largest disruption of education systems in history, affecting more than one billion learners in more than 190 countries, according... View Details

Keywords: Jennifer Gillespie

01 Jun 2020
News

Vital Signs

Halle Tecco (MBA 2011) Halle Tecco (MBA 2011) Halle Tecco (MBA 2011) has been a health care investor since she graduated from HBS. Her fascination with the massive disruptions underway in the industry led her to found the Rock Health... View Details

Keywords: Jen Mele; COVID-19; Ambulatory Health Care Services; Health, Social Assistance

01 Jun 2017
News

Alumni and Faculty Books for June 2017

must disrupt the way we think about social change. The author suggests how this can be done by sharing stories and case studies focused on innovative approaches to large-scale social change. Operating Model... View Details

25 Oct 2012
Research & Ideas

10 Reasons Customers Might Resist Windows 8

Software giant Microsoft is launching the Windows 8 version of its operating system this week, and suffice it to say that it's radically different from Windows 7. The familiar Start button and menu are gone, for example, replaced by a... View Details

Keywords: by Carmen Nobel; Computer; Consumer Products

16 Nov 2020
Blog Post

Flatiron School: Reflections from Summer 2020

paired with a beverage start-up based in Miami and helped the company make the pivot from B2B sales to DTC sales in the face of COVID disruptions by analyzing its marketing and the sales data. NOTE: Full list of client partners included... View Details

Keywords: All Industries

28 Feb 2025
News

Joy to the World

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Justin Pasquariello (MBA 2010), CEO of East Boston Social Centers, spent time in foster care as a child, living in more homes than he can remember,... View Details

22 Feb 2022
News

An Rx for Small Business Recovery

disruptions and revenue losses will require even more transformational thinking.” Mills believes three important lessons from the pandemic can help point the way. FINANCE AND THE ECONOMIC RECOVERY READ MORE STORIES FINANCE AND THE... View Details

Keywords: Deborah Blagg

01 Jan 2007
News

A. Malachi Mixon, III, MBA 1968

different." To achieve that, the company follows a process that features a continuous series of brainstorming sessions, where new concepts are presented to a "product planning council" representing all parts of the organization, from engineers and View Details

22 Jan 2013
First Look

First Look: Jan. 22

Philanthropy in U.S. Communities Authors:Tilcsik, András, and Christopher Marquis Abstract This article focuses on geographic communities as fields in which human-made and natural events occasionally disrupt the lives of organizations. We... View Details

Keywords: Sean Silverthorne

15 Aug 2005
HBS Case

Classic Cases Live On at HBS

process analysis—a concept we taught in Production and Operations Management—in a setting that didn't involve steel mills, printed circuit boards, or sorting cranberries. Students got to see the design of a system, linked together in a... View Details

Keywords: by Garry Emmons

01 Mar 2005
News

Answering the Call

associate John Klug (MBA ’72). Recalls Sasser, “The idea was to view process analysis — a concept we taught in Production and Operations Management — in a setting that didn’t involve steel mills, printed circuit boards, or sorting... View Details

Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services

15 Dec 2015
First Look

December 15, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=50234 December 2015 Harvard Business Review What Is Disruptive Innovation? By: Christensen, Clayton M., Michael Raynor, and Rory McDonald Abstract—For the past 20 years, the theory of View Details

Keywords: Carmen Nobel

24 Jul 2007
First Look

First Look: July 24, 2007

provide a home movie service that would do a better job satisfying customers than the traditional retail rental model. But as it encouraged challenges it underwent several major strategy shifts, ultimately developing a business model and an View Details

Keywords: Martha Lagace

13 Nov 2012
First Look

First Look: November 13

paid forward in kind, greed was paid forward more than generosity. This asymmetry was driven by negative affect, such that a positive affect intervention disrupted the tendency to pay greed forward. Implications for models of generalized... View Details

Keywords: Sean Silverthorne

Web

Event Guidelines | About

authorized University personnel. Noise : Excessive noise may not disrupt the campus residences, academic spaces, childcare facilities, or University offices. Amplified sound is not permitted without prior approval, including any necessary... View Details

February 2022 (Revised September 2022)
Case

Lilium: Preparing for Takeoff

By: Navid Mojir, Vincent Dessain, Mette Fuglsang Hjortshoej and Emer Moloney

Lilium is a German company focused on developing electric vertical takeoff and landing vehicles (eVTOLs) that can be used to offer air taxi services. The company went public in September 2021 through a special purpose acquisition company (SPAC) deal, raising more than... View Details

Citation

Educators

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March 2013 (Revised April 2014)
Case

Barnes & Noble: Managing the E-Book Revolution

By: Alan MacCormack, Brian Kimball Dunn and Chris F. Kemerer

The case describes competition in the market for E-Books, and Barnes & Noble's Strategy in this industry. As a traditional retailer, B&N was challenged by the introduction of digital technologies that allow books to be published, distributed and sold to consumers... View Details

Keywords: Innovation; Technology Strategy; Platform Competition; Innovation Strategy; Information Technology; Product Development; Digital Platforms; Standards; Disruptive Innovation; Retail Industry; Publishing Industry; North America

Citation

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02 Mar 2015
Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

professional and customer reviews, and ratings systems” Understanding how online retailers can cause these same-store sales and gross margin declines by affecting the operating metrics of a retail store is fundamental to understanding the... View Details

Keywords: Re: Rajiv Lal; Retail

05 Mar 2020
News

Green Light

of tech upgrade the world food system needs given our increasingly insecure ecosystem, says Sonia Lo (MBA 1994), CEO of Crop One Holdings, which owns and operates the FreshBox brand. Sitting in FreshBox’s makeshift conference room—a long... View Details

Keywords: Dan Morrell; photographed by Scott Nobles

16 Oct 2013
Op-Ed

Response to Readers: Combating Climate Change with Nuclear Power and Fracking

with shale gas development can be incredibly disruptive locally, and fracking water usage clearly competes with local values and legacy uses. But shale gas production appears environmentally manageable, (including the risks from fugitive... View Details

Keywords: by Joe Lassiter; Energy; Utilities

Publications