Operational Control - Publications - Faculty & Research

18 Sep 2019
Op-Ed

WeWork—The IPO That Shouldn’t?

pulling support should be based on the numbers in its prospectus, not on emotional reactions to Adam Neumann. There has been a paucity of this analysis. With co-author Sean Bracken, I’ve analyzed the company, minus the surrounding drama, by focusing on the financials... View Details

Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate

15 Dec 2003
Research & Ideas

The New Global Business Manager

Multinational corporations are incredibly powerful. Because they operate across national boundaries, they are in essence beyond the control of any single governmental entity. Country by country, host... View Details

Keywords: by Cynthia Churchwell

20 Dec 2016
First Look

December 20, 2016

artificial worlds for hypothesis testing and theory building. Agent-based models (ABMs) offer unprecedented control and statistical power by allowing researchers to precisely specify the behavior of any number of agents and observe their... View Details

Keywords: Carmen Nobel

10 Jan 2022
Research & Ideas

How to Get Companies to Make Investments That Benefit Everyone

activity and put in place collective governance. By contrast, Nagle argues, the Amazon rainforest is subject to control by a gatekeeper—Brazil’s president Jair Bolsonaro, who must weigh national politics with environmental protections... View Details

Keywords: by Lane Lambert

08 May 2012
First Look

First Look: May 8

of the current CEO, Anders Eldrup, the company had become an energy group, present in all steps of the gas and oil value chain and particular, in the EU market leader in offshore wind energy. As a developer and operator of wind farms, it... View Details

Keywords: Carmen Nobel

May 2018 (Revised October 2018)
Case

Argentina Power—Don't Cry for Me Argentina

By: Nori Gerardo Lietz and Sayiddah Fatima McCree

In 2016, Bruce Wayne, Managing Director of Energy Finance Corporation (“EFC”), was refining the Investment/Credit Committee materials for the development of up to 10 power generating plants in Argentina. As a subsidiary of the much larger International Conglomerate... View Details

Keywords: Cross Border; Energy Markets; Infrastructure Finance; Infrastructure Development; Business Subsidiaries; Business Cycles; Macroeconomics; Energy Generation; International Finance; Project Finance; Government and Politics; Demand and Consumers; Infrastructure; Utilities Industry; Energy Industry; Financial Services Industry; Argentina; Latin America

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04 Nov 2013
Research & Ideas

The Real Cost of Bribery

headaches it causes. Rather, bribery's most significant impact is its negative effect on employee morale. Initiation, Detection, And Response Serafeim aimed to find out how bribery affected a firm's operations across four dimensions of... View Details

Keywords: by Carmen Nobel

23 Feb 2011
First Look

First Look: Feb. 23

even when we control for factors prominent in the last decade's cross-country studies of financial development. The findings indicate that inequality-perpetuating conditions that result in political instability are fundamental roadblocks... View Details

Keywords: Sean Silverthorne

January 2005 (Revised June 2005)
Case

Zipcar: Influencing Customer Behavior

By: Frances X. Frei and Hanna Rodriguez-Farrar

At Zipcar, customers share the use of cars and, as a result, rely on each other for their service experience. Customers are required to keep the car clean and the gas tank full and to return the car on time. Told from the perspective of two customers: Sal Fishman, who... View Details

Keywords: Information Technology; Governance Controls; Behavior; Service Delivery; Service Operations; Consumer Behavior; Leasing; Transportation Industry; Service Industry; United States

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11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

careers at the Harvard Business School, we discovered that the turnover of CIOs ran at around 30 to 40 percent per year. As a result of our research, we described the driving cause as the rapid change of IT through the operation of... View Details

Keywords: by Martha Lagace

09 Apr 2019
First Look

New Research and Ideas, April 9, 2019

rule” of being a zero-funds organization. This case explores the challenges and opportunities associated with fast growth and international expansion of a start-up organization that operates with no monetary assets. The discussion of this... View Details

Keywords: Dina Gerdeman

19 Jun 2018
First Look

New Research and Ideas, June 19, 2018

Summer 2018 RAND Journal of Economics Scale versus Scope in the Diffusion of New Technology: Evidence from the Farm Tractor By: Gross, Daniel P. Abstract—Although tractors are now used in nearly every agricultural field operation and in... View Details

Keywords: Dina Gerdeman

01 Jul 2015
Research & Ideas

A Bank That Takes Parmesan as Collateral: The Cheese Stands a Loan

how the bank essentially replaces an expensive part of the operations process for dairy farmers in the Emilia Romagna region of Northern Italy. Besides holding the cheese as insurance, Credem stores and ages the wheels in... View Details

Keywords: by Carmen Nobel; Banking; Food & Beverage

06 Dec 2017
What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

strong-arm suppliers and competitors As long as Amazon, Facebook, Google and Apple operate transparently and legally, I don’t think we need to worry. The speed with which innovation occurs and expands will almost certainly see competitors... View Details

Keywords: by James Heskett; Technology; Web Services

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

Facebook’s vision and mission statement.” Brendan Coffey led the way in proposing that “FB needs a much more active strategy to place the user in a position of control with respect to how their data is used.” Bhanu Ramenani suggested one... View Details

Keywords: by James Heskett; Web Services; Information Technology

21 Feb 2005
Op-Ed

Is Business Management a Profession?

plane, not socialism nor communism, not government operation nor the exercise of the police power, but rather the development from within the business group of effective social control of those mechanisms... View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

27 Jun 2011
Research & Ideas

Recovering from the Need to Achieve

now teaches organizational behavior and leadership at HBS, DeLong has worked alongside hundreds of HNAPs. He calls himself a card-carrying group member, albeit in recovery. Recovery, to DeLong, entails confronting and getting control of... View Details

Keywords: by Kim Girard

20 Aug 2008
Op-Ed

The Time is Right for Creative Capitalism

entrepreneurs saw the outlines of competition in their respective industries before other players and could thus act quickly to create and control what became the standards of rivalry in each young market.) The economic spoils of this... View Details

Keywords: by Nancy Koehn

30 Jul 2001
What Do You Think?

What’s the Future of Corporate Governance?

Summing Up Future Corporate Governance: Different, But More Effective? Shann Turnbull suggests that the world of corporate governance will benefit from the establishment of "a new type of corporate information and control... View Details

Keywords: by James Heskett

02 Oct 2017
What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

for market manipulation (and) used as payment method for online crime.” Bitcoin does not have a future as a currency, Turnbull said, because of the cost of operating sufficient computers to collectively document every single transaction.... View Details

Keywords: by James L. Heskett; Financial Services

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