Operational Complexity - Publications - Faculty & Research

02 Oct 2017
What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

files restored. (Just as with commerce around pornography in the early days of the internet, digital currencies seem to attract some people operating on or beyond the edge of legality.) Bitcoin is mined in “farms” that, according to one... View Details

Keywords: by James L. Heskett; Financial Services

26 May 2016
News

Mary Callahan Erdoes, MBA 1993

with J.P. Morgan. A member of the firm’s operating committee, she has run the Asset Management division, a global leader in investment management and private banking, since 2009. Her group’s record-setting performance is unheard of in... View Details

Keywords: Susan Young; Monetary Authorities-Central Bank; Finance

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McCollum Center | About

McCollum Center McCollum Center was made possible through the support of Margaret W. and Leonard F. McCollum and the Continental Oil Company. It is named in honor of Leonard McCollum. The construction of the McCollum Center marked the beginning of a dedicated Executive... View Details

11 Jan 2010
Research & Ideas

Mixing Open Source and Proprietary Software Strategies

nature of the competition is. They should also weigh the importance of user innovation for their market and the value of their complementary good. In the case of some software products, the complementary product is very important. For instance, a server View Details

Keywords: by Julia Hanna; Web Services

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

a context apart from the complexity and sensitivity of their own company; this allows executives to engage in important discussions about, for example, risk trade-offs and relationships with peers, subjects that might be too sensitive in... View Details

Keywords: by Martha Lagace

13 Jul 2010
First Look

First Look: July 13

logic into the business process setting to find that leaders were far more likely to adopt the incremental innovation of internet-based e-buying. However, they were commensurately less likely to adopt the more strategically sensitive and View Details

Keywords: Martha Lagace

07 Apr 2015
News

Warrior Spirit

products and an environment where customers can connect with the brand. Evolve operates on the same concept. The focus just happens to be martial arts.” Like Starbucks, Evolve charges a premium for that experience, with monthly fees... View Details

Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

Board Scorecard, and the Executive Scorecard. These Scorecards clarify goals, priorities, processes, and ownership, and define the linkages between desired financial results and the actions needed to achieve them. Context Professor Palepu examined why a governance... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

20 Aug 2008
Op-Ed

The Time is Right for Creative Capitalism

networks of companies and organizations are emerging, new ways of competing and collaborating are becoming more important. Old boundaries are withering. The traditional widget-making company maximizing its own profit in a nationally defined space is evolving into... View Details

Keywords: by Nancy Koehn

18 Dec 2006
Lessons from the Classroom

Grooming Next-Generation Leaders

and gain a broad understanding of the business, especially as it operates globally. In separate interviews, Sasser and Narayandas discussed talent identification, leadership in action, and what PLD does to help hundreds of executives... View Details

Keywords: by Martha Lagace

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Research - Race, Gender & Equity

Negotiation, Organizations & Markets 3 results Edward H. Chang Negotiation, Organizations & Markets 8 results Katherine B. Coffman Negotiation, Organizations & Markets 26 results Alexandra C. Feldberg Organizational Behavior 7 results Sara L. Fleiss Finance Frances X.... View Details

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

Fundamentally, they aim to improve the overall health of their ecosystems by providing a stable and predictable set of common assets—think of Wal-Mart's procurement system and Microsoft's Windows operating system and tools—that other... View Details

Keywords: by Marco Iansiti & Roy Levien

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Disruptive Innovation Online Course | HBS Online

disruptive scope Gain confidence articulating complex viewpoints Who Will Benefit Innovative Leaders Forward-Thinking Strategists Aspiring Entrepreneurs Align your resources, processes, and financial strategy to position your business for... View Details

16 Dec 2021
Blog Post

African American Student Union Spotlight on STEM

into stages and understand what levers can be pulled at each. Afterwards, we analyze how each of those levers affect both the stage at hand and those stages surrounding it. I frequently see parallels to an engineer's approach to problem-solving in our View Details

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Global Business Course | HBS Online

Professionals in Heavily Regulated Industries Learn more about the broader macroeconomic and political landscape your organization operates in, so that you can develop business strategies that create and capture value. In Global Business,... View Details

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Electricity - Business & Environment

clean, resilient, and consumer-centric through the application of data science and behavioral economics, optimizing the system assets and operations across the electric meter.” Tanuj Deora HBS MBA 2006 Vice President, Market Development... View Details

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Courses by Faculty Unit - Course Catalog

Operations Management) Suraj Srinivasan Spring 2026 Q4 1.5 Strategy Execution Robert Simons Spring 2026 Q4 1.5 Systems for Scaling Ventures (SSV) (also listed under Entrepreneurial Management) Tatiana Sandino Spring 2026 Q3Q4 3.0... View Details

13 Mar 2005
Research & Ideas

The Tricky Business of Nonprofit Brands

authors John A. Quelch and Nathalie Laidler-Kylander see branding issues that are shared by many international entities, but also recognize that NGOs have missions and constituencies that add to the complexity of brand management. They... View Details

Keywords: by Manda Salls

01 Sep 2023
News

Alumni and Faculty Books

Edited by Margie Kelley The Happiness Handbook By Landon Carter (MBA 1967) Marshall and McClintic Publishing Have you ever wished you had the instruction manual for being a happy human on planet Earth? This book will answer some of life’s fundamental questions: Who am... View Details

01 Jun 2022
News

A Sustainable Solution for Fashion

annual SXSW Pitch Event in the Enterprise and Smart Data category. “Inventory in commerce is a really big problem from both an environmental and a financial perspective,” Theuerkauf notes. The problem is especially acute in the fashion industry—Syrup’s first... View Details

Keywords: April White

Publications