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  • All HBS Web  (1,035)
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    • News  (233)
    • Research  (605)
    • Events  (7)
    • Multimedia  (2)
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  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

Gulati, the problem starts with corporate growing pains. When businesses are small, they organize themselves into clear functional units, tapping experts in each respective function to make sure each unit excels. But as they grow, these... View Details
Keywords: by Carmen Nobel
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

extremely hard to do. Worse yet, it doesn't work. The bulldog doesn't suddenly become beautiful because it was forced to wear lipstick. Nothing else about the bulldog or its behavior has changed. It makes the bulldog angry. And the use of cosmetics just covers up View Details
Keywords: by Rosabeth Moss Kanter
  • 22 May 2012
  • First Look

First Look: May 22

approach across multiple business units. Social Entrepreneurs as Institutional Entrepreneurs: The Case of Sekem Authors:Tomislav Rimac, Johanna Mair, and Julie Battilana Publication:In Using a Positive Lens to Explore Social Change and... View Details
Keywords: Sean Silverthorne
  • 07 Jan 2013
  • Lessons from the Classroom

Culture Changers: Managing High-Impact Entrepreneurs

"The problem is that there is a reason why these industries have evolved with the structure they have," Khaire points out. Art-works have much more symbolic value than material value. "The criteria for value in these... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics; Food & Beverage; Entertainment & Recreation; Information; Publishing
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

difficulties in designing incentive systems, including the tradeoff between objective and subjective performance metrics, how to design incentive systems in team environments, and the inherent problems with designing incentive systems in... View Details
Keywords: Sean Silverthorne
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

goes, ‘Time is a great teacher, but unfortunately it kills all its students.’ So, if time is of the essence, how to best think and frame the problems we need to solve with our teams to survive this crisis? What is sequence of those... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 18 Jun 2014
  • Research & Ideas

Book Excerpt: ‘Collective Genius’

in figure 1-2 of the real CG movie-making process. Since innovation is a problem-solving process, it's really about searching for a solution by creating and testing a portfolio of ideas. It often takes time even to frame a problem in the... View Details
Keywords: by Linda Hill; Entertainment & Recreation
  • 30 Jun 2009
  • First Look

First Look: June 30

effect of variation in experience on performance. The problem is that variation in experience improves a team's information processing capacity and knowledge base but also creates coordination challenges. We hypothesize that team... View Details
Keywords: Martha Lagace
  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

more specialists are needed to stay up to date with functional best practices. The problem that this influx of specialists creates, Cespedes says, is that fewer senior executives are responsible for integrating activities across the View Details
Keywords: by Michael Blanding
  • 31 Aug 2010
  • First Look

First Look: August 31

Authors:Geoffrey Jones and Asli M. Colpan Publication:Chap. 3 in The Oxford Handbook of Business Groups Abstract Business groups—collections of legally independent firms interconnected by multiple economic and social linkages that exhibit... View Details
Keywords: Sean Silverthorne
  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

Genentech, Amgen, Dell, and Compaq didn't exist in 1975! Once these managers decided to allocate a percentage to venture investments, they typically increased that percentage by investing in multiple venture funds and diversifying within... View Details
Keywords: by Susan Young
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

Actually, the CEO cannot make most decisions, or even review them. The CEO is powerful, but multiple constituencies can exercise power as well, starting with the board. The shortening CEO tenure reveals that many leaders misunderstand the... View Details
Keywords: Martha Lagace
  • 18 Nov 2010
  • Research & Ideas

GM’s IPO: Back to the Future

suppliers, tertiary suppliers such as steel and aluminum manufacturers, the dealer network, and providers of financing, especially GMAC. The task of saving two major auto makers was all the more difficult because the companies appeared peculiarly unprepared to deal... View Details
Keywords: by Staff; Auto
  • 07 Aug 2006
  • Research & Ideas

Whatever Happened to Caveat Emptor?

basic material needs to concerns about the safety and quality of these products. When products did fail—as happened dramatically in the late 1950s with the antinausea drug Thalidomide—such cases became the focus of aggressive consumer group mobilizations that... View Details
Keywords: by Sean Silverthorne; Retail
  • 31 Jul 2012
  • First Look

First Look: July 31

company add complexity to its app, design multiple apps for business segments, or expand into other mobile channels? Purchase this case:http://hbr.org/search/512082-PDF-ENG Parent Company P and 80 Percent Owned Subsidiary Company S David... View Details
Keywords: Carmen Nobel
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

in improving processes. Retailers can certainly learn from the auto industry's experience. Like in manufacturing a few decades ago, there is a lot of low-hanging fruit in retail operations today. However, to harvest these fruits retailers will have to make View Details
Keywords: by Martha Lagace; Retail; Auto
  • 02 Jun 2010
  • First Look

First Look: June 2

unethical. In four experiments, participants wore purportedly fake or authentically branded sunglasses. Those wearing fake sunglasses cheated more across multiple tasks than did participants wearing authentic sunglasses, both when they... View Details
Keywords: Martha Lagace
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

relevant ideas and concerns they have is the focus of this research. Upward voice refers to communications directed to someone higher in the organizational hierarchy with the perceived power or authority to take action on the problem or... View Details
Keywords: by Sarah Jane Gilbert
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

Google reviews (Google’s current tying strategy) or reviews from multiple platforms determined to be the best-performing by Google’s own organic search algorithm. We find that users prefer the version that does not exclude competitor... View Details
Keywords: Dina Gerdeman
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

ship-from-store (SFS), to increase their store productivity and expand their integrated presence across multiple retail channels (i.e. brick-and-mortar store, web, and mobile; also known as omnichannel retailing). The Scale Of The Threat... View Details
Keywords: Re: Rajiv Lal; Retail
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