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Publications

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  • All HBS Web  (1,404)
    • People  (6)
    • News  (376)
    • Research  (854)
    • Events  (4)
    • Multimedia  (3)
  • Faculty Publications  (193)
← Page 25 of 1,404 Results →
  • 11 Apr 2022
  • Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and inclusion. Francesca Gino, the Tandon Family Professor of Business Administration, studies how people can lead more... View Details
Keywords: by Jen McFarland Flint
  • 01 Nov 2021
  • Op-Ed

Team Success Starts with the Individual—and with Love

thrive? Carroll’s inquiry into unleashing human potential began with a well-known idea dating back to the psychologist Abraham Maslow and others: the notion that intrinsic, not just extrinsic, rewards motivate View Details
Keywords: by Ranjay Gulati; Sports
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

Most people understand that negotiation is a matter of give-and-take: You have to be willing to make concessions to get concessions in return. But the process of making concessions is easier said than done. Consider how events unfolded in... View Details
Keywords: by Deepak Malhotra
  • 10 May 2022
  • Research & Ideas

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

Besides, prior studies have shown that other factors motivate self-employed people more than salary. Their bottom lines are not entirely measured in dollars, Kerr says. “It’s about being your own boss,... View Details
Keywords: by Jay Fitzgerald
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

interesting scenarios occur when there are asymmetries—important differences of motivation or skills. Asymmetries of motivation occur when one firm wants to do something that another firm specifically does... View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

reconfigured its internal units around customers and markets. Q: Obviously, this process involves substantial changes in the way companies do business. What can executives and managers do to motivate employees and ease the transition for... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 31 Jan 2018
  • Research & Ideas

American Idle: Workers Spend Too Much Time Waiting for Something to Do

Paul Bradbury American workers are usually a pretty busy bunch, yet their time spent idle costs employers an estimated $100 billion per year, according to a new study from Harvard Business School. “We suspected idle time might be more prevalent than most View Details
Keywords: by Michael Blanding
  • 02 Jul 2018
  • Research & Ideas

Corporate Tax Cuts Don't Increase Middle Class Incomes

0.5 percent. The federal tax cut reduced rates by 14 percent, so the income-shifting motivation is likely to be much stronger.” Prior research largely focused on how personal taxes impact income inequity, and Rouen wanted to take a... View Details
Keywords: by Roberta Holland
  • December 2018 (Revised February 2020)
  • Case

Fishbowl: Scaling Up

By: Leslie K. John
Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and across industry. Unlike many other social media apps, on which users typically present idealized portraits of themselves, on Fishbowl,... View Details
Keywords: Communication Technologies; Customer Value; Value Chain; Interpersonal Communication; Talent and Talent Management; Customer Value and Value Chain; Entrepreneurship; Business Model; Growth and Development Strategy; Marketing Strategy; Advertising; Product Marketing; Digital Platforms; Consumer Behavior; Network Effects; Emotions; Motivation and Incentives; Trust; Applications and Software; Technology Adoption; Social Media; Communications Industry; Employment Industry; Media and Broadcasting Industry; Technology Industry; Telecommunications Industry; United States
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John, Leslie K. "Fishbowl: Scaling Up." Harvard Business School Case 919-013, December 2018. (Revised February 2020.) (Email mking@hbs.edu for a courtesy copy.)
  • 19 Oct 2010
  • First Look

First Look: October 19, 2010

Publication:Personality and Social Psychology Bulletin (forthcoming) Abstract People routinely engage in dishonest acts without feeling guilty about their behavior. When and why does this occur? Across four studies, View Details
Keywords: Sean Silverthorne
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

levels—whether in a strategic planning meeting, or in Salzwedel's recent visit to a regional office to explain in person the content of and motivation for the company's new strategic plan. Anderson and Salzwedel were pleased that the... View Details
Keywords: Martha Lagace
  • 30 Mar 2010
  • First Look

First Look: March 30

people believe the risk decreases (negative recency) but at the same time exhibit more cautious behavior (positive recency). The rest of the difference is consistent with two well established mechanisms: judgment error and the use of... View Details
Keywords: Sean Silverthorne
  • 07 Mar 2022
  • Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

create an inclusive culture for employees so that they have the psychological safety to be motivated to contribute to the company.” Zou coauthored the paper Inclusive Managers with Ethan Rouen, assistant professor of business... View Details
Keywords: by Pamela Reynolds
  • 18 Aug 2009
  • First Look

First Look: August 18

these two relationships may operate in a circular fashion. Second, we consider whether advertising these benefits of charitable giving—asking people to give in order to be happy—may have the perverse consequence of decreasing charitable... View Details
Keywords: Martha Lagace
  • 03 May 2011
  • First Look

First Look: May 3

  PublicationsThe Power of Small Wins Authors:Teresa M. Amabile and Steven J. Kramer Publication:Harvard Business Review 89, no. 5 (May 2011) Abstract What is the best way to motivate employees to do creative work? Help them take a step... View Details
Keywords: Sean Silverthorne
  • Web

Health Care Curriculum - Institute For Strategy And Competitiveness

incremental improvement of existing practice. The curriculum is intended to stimulate new thinking by health care providers, health plans, suppliers, employers, and government, with the ultimate aim of motivating and informing changes in... View Details
  • 01 Dec 2019
  • News

Remix

answer to the question: “How do I leverage my degree and my competencies without tripping on these industry land mines?” After the Times story broke, Dixon heard from a host of people from her past. Among them was her children’s former... View Details
Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment
  • 01 Jun 2007
  • What Do You Think?

How Should Pay Be Linked to Performance?

downside, more gains on the upside. The company's goals are the (opposite)." Claude Des Rosiers warned that "There are enough challenges to get people in an organization to work together (without compounding the problem by... View Details
Keywords: by Jim Heskett
  • 31 May 2004
  • Research & Ideas

How Team Leaders Show Support–or Not

Steven Kramer) and I were doing an exploratory study of daily diaries we had collected from 238 people in twenty-six teams working on creative projects in seven different companies. The diaries were in the form of answers to a brief daily... View Details
Keywords: by Martha Lagace
  • 03 May 2023
  • Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

people in the room to guess what prompts he had provided to the AI tool DALL-E2 to create the image. People in the audience were stumped. After about 40 seconds, Turner—a visiting fellow at HBS’s Institute... View Details
Keywords: by Barbara DeLollis
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