Motivating People - Publications - Faculty & Research

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and inclusion. Francesca Gino, the Tandon Family Professor of Business Administration, studies how people can lead more... View Details

Keywords: by Jen McFarland Flint

02 Mar 2016
News

David Moss is Rewriting History

enthusiasm for the course may have been motivated in part by current events: The first year there were 30 students; a year later, after receiving a top student rating, Moss faced significant overenrollment. But Moss’s enthusiasm was for... View Details

Keywords: April White

31 May 2004
Research & Ideas

How Team Leaders Show Support–or Not

Steven Kramer) and I were doing an exploratory study of daily diaries we had collected from 238 people in twenty-six teams working on creative projects in seven different companies. The diaries were in the form of answers to a brief daily... View Details

Keywords: by Martha Lagace

10 May 2022
Research & Ideas

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

Besides, prior studies have shown that other factors motivate self-employed people more than salary. Their bottom lines are not entirely measured in dollars, Kerr says. “It’s about being your own boss,... View Details

Keywords: by Jay Fitzgerald

30 Nov 2007
What Do You Think?

What Is Management’s Role in Innovation?

managers, according to Marc Sniukas, should "set the context; guide the process ; clearly communicate reasons ; shield creative teams ; appreciate distinctiveness in people and their thinking; and welcome change." As Dan Hoch... View Details

Keywords: by Jim Heskett

01 Jun 2007
What Do You Think?

How Should Pay Be Linked to Performance?

downside, more gains on the upside. The company's goals are the (opposite)." Claude Des Rosiers warned that "There are enough challenges to get people in an organization to work together (without compounding the problem by... View Details

Keywords: by Jim Heskett

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

hesitation, she opted for the higher-paying position in a new city, figuring it would be an adventure with her partner of eight years and lead to more exciting work opportunities down the road. It’s a choice many people face at key times... View Details

Keywords: by Dina Gerdeman

02 Jul 2018
Research & Ideas

Corporate Tax Cuts Don't Increase Middle Class Incomes

0.5 percent. The federal tax cut reduced rates by 14 percent, so the income-shifting motivation is likely to be much stronger.” Prior research largely focused on how personal taxes impact income inequity, and Rouen wanted to take a... View Details

Keywords: by Roberta Holland

13 Oct 2015
First Look

October 13, 2015

not translate into a greater desire to purchase their preferred item or into an overall benefit for choice satisfaction. Time-of-day controls were used to confirm that the observed effects could not be explained by circadian influences. Thus we show that View Details

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

encourage productivity, collaboration, and innovation. "But you can protect those gains if you remember the intention and motivation that sparked this movement in the first place." As economic clouds form on the horizon, these efforts... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

03 May 2023
Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

people in the room to guess what prompts he had provided to the AI tool DALL-E2 to create the image. People in the audience were stumped. After about 40 seconds, Turner—a visiting fellow at HBS’s Institute... View Details

Keywords: by Barbara DeLollis

01 Dec 2006
What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

implications for public policy. As for jobs and what has come to be known as outsourcing, Gaurav Goel commented, "Low-cost labor is not the deciding factor in the success of outsourcing (vs.) people with the right attitude ."... View Details

Keywords: by by Jim Heskett

14 Dec 2016
HBS Seminar

Siobhan O'Mahony and Rebecca Karp, Boston University

16 May 2024
News

On the Job

I interested in coming to New York and joining them? And so that got me in a door. So what I learned is pretty straightforward: Don’t do anything in your life that you don’t like doing or be with people you don’t want to associate with,... View Details

Keywords: first job; leadership; life experience; career lessons; Finance; Oil and Gas Extraction; Mining; Retail Trade

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

We note that quality and process improvement programs are like teaching people how to fish. Strategy maps and scorecards teach people where to fish. Another pitfall occurs when budgeting and financial... View Details

Keywords: by Martha Lagace

11 Apr 2024
Blog Post

Climate Stories: Water Series - Episode #17: Leni Peterson Redondo (HBS MS/MBA 2023), Founder & CEO of Celeste

years, which means the next few months will be critical until Mexico City's rainy season begins. That's still three months away.” The impending water crisis in the city where she grew up motivated Leni Peterson Redondo (HBS MS/MBA 2023)... View Details

30 Jun 2014
Lessons from the Classroom

The Role of Emotions in Effective Negotiations

high-stakes player contracts involving millions of dollars. He intuitively understood that emotions were an important factor in dealing with people as passionate as athletes. "The last thing I wanted to do was create an excuse for a... View Details

Keywords: by Michael Blanding; Entertainment & Recreation; Sports

06 Mar 2018
First Look

First Look at Research and Ideas, March 6, 2018

provide insights into why and how investors use reported environmental, social, and governance (ESG) information. Relevance to investment performance is the most frequent motivation for use of ESG data followed by client demand and... View Details

Keywords: Sean Silverthorne

30 Mar 2010
First Look

First Look: March 30

people believe the risk decreases (negative recency) but at the same time exhibit more cautious behavior (positive recency). The rest of the difference is consistent with two well established mechanisms: judgment error and the use of... View Details