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      • Faculty Publications  (647)

      Marketing ResearchRemove Marketing Research →

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      • December 1999 (Revised January 2000)
      • Case

      Agrochemicals at Ciba-Geigy AG (B)

      By: Michael L. Tushman, Wendy Smith and Daniel Radov
      Focuses on Pierre Urech's efforts to change the division structure at Ciba-Geigy to facilitate the marketing of the new product. Details the relationships Urech cultivates and the strategy he pursues as "product champion." Also describes the restructuring of the... View Details
      Keywords: Change Management; Innovation Strategy; Innovation and Management; Leadership Development; Leadership Style; Research and Development; Marketing Strategy; Goods and Commodities; Product Development; Pharmaceutical Industry; Switzerland
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      Tushman, Michael L., Wendy Smith, and Daniel Radov. "Agrochemicals at Ciba-Geigy AG (B)." Harvard Business School Case 400-023, December 1999. (Revised January 2000.)
      • November 1999 (Revised June 2006)
      • Case

      DLJdirect: "Putting Our Reputation Online"

      By: Thomas R. Eisenmann and Gillian Morris
      Online broker DLJdirect faced two decisions during the fall of 1999: what customer segments should it target and how much should it spend on marketing? Unlike its competitors, who focused either on day traders or more mainstream investors, DLJdirect differentiated its... View Details
      Keywords: Marketing Strategy; Marketing Communications; Competitive Strategy; Decision Choices and Conditions; Investment; Cost Management; Business Plan; Research and Development; Customers; Budgets and Budgeting; Online Advertising; Internet; Financial Services Industry
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      Eisenmann, Thomas R., and Gillian Morris. DLJdirect: "Putting Our Reputation Online". Harvard Business School Case 800-164, November 1999. (Revised June 2006.)
      • April 1999 (Revised May 2000)
      • Case

      Compaq Computer: Intel Inside?

      By: David E. Bell and Ann Leamon
      Presents the results of quantitative and qualitative market research on the possible acceptance of a non-Intel processor in Compaq Computer's consumer notebook line. If the low-priced, non-Intel notebook is a success, the company will maintain or increase its 45% share... View Details
      Keywords: Distribution; Production; Success; Performance Evaluation; Mathematical Methods; Competition; Computer Industry
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      Bell, David E., and Ann Leamon. "Compaq Computer: Intel Inside?" Harvard Business School Case 599-061, April 1999. (Revised May 2000.)
      • March 1999 (Revised December 2001)
      • Background Note

      Analyzing Consumer Preferences

      By: Robert J. Dolan
      Presents a non-traditional description of the conjoint analysis methodology. Discusses the process by which a study is done and cites areas of application. View Details
      Keywords: Marketing; Mathematical Methods; Product Marketing
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      Dolan, Robert J. "Analyzing Consumer Preferences." Harvard Business School Background Note 599-112, March 1999. (Revised December 2001.)
      • March 1999 (Revised August 1999)
      • Case

      Coop, The: Market Research

      By: Ruth Bolton and Youngme E. Moon
      Daryl Buckmeister, CEO of The Chicken Coop, must decide whether to invest in market research, how much money to spend, and which programs to fund. His two vice presidents (of quality and marketing) have presented very different proposals. View Details
      Keywords: Marketing; Cost; Research; Markets; Quality; Decisions; Management Teams; Food and Beverage Industry; Retail Industry
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      Bolton, Ruth, and Youngme E. Moon. "Coop, The: Market Research." Harvard Business School Case 599-113, March 1999. (Revised August 1999.)
      • December 1998
      • Background Note

      Note on Low-Tech Marketing Math

      By: Robert J. Dolan
      Describes basic calculations useful in marketing analysis, break-even analysis, and price-volume relationships. View Details
      Keywords: Mathematical Methods; Finance
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      Dolan, Robert J. "Note on Low-Tech Marketing Math." Harvard Business School Background Note 599-011, December 1998.
      • December 1998 (Revised April 1999)
      • Case

      Mind of the Market: Anatomical View of the Human Brain, Primer Three

      By: Gerald Zaltman and Kathryn A. Braun
      Keywords: Markets; Research; Consumer Behavior
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      Zaltman, Gerald, and Kathryn A. Braun. "Mind of the Market: Anatomical View of the Human Brain, Primer Three." Harvard Business School Case 599-003, December 1998. (Revised April 1999.)
      • December 1998 (Revised April 1999)
      • Case

      Mind of the Market: Constructive Memory Processes, Primer Nine

      By: Gerald Zaltman and Kathryn A. Braun
      Keywords: Markets; Research; Consumer Behavior
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      Zaltman, Gerald, and Kathryn A. Braun. "Mind of the Market: Constructive Memory Processes, Primer Nine." Harvard Business School Case 599-009, December 1998. (Revised April 1999.)
      • December 1998 (Revised April 1999)
      • Case

      Mind of the Market: Eliciting Hidden Knowledge, Primer Ten

      By: Gerald Zaltman and Kathryn A. Braun
      Keywords: Marketing; Research
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      Zaltman, Gerald, and Kathryn A. Braun. "Mind of the Market: Eliciting Hidden Knowledge, Primer Ten." Harvard Business School Case 599-010, December 1998. (Revised April 1999.)
      • December 1998 (Revised April 1999)
      • Case

      Mind of the Market: Genetics and Behavior, Primer Five

      By: Gerald Zaltman and Kathryn A. Braun
      Keywords: Markets; Research; Consumer Behavior
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      Zaltman, Gerald, and Kathryn A. Braun. "Mind of the Market: Genetics and Behavior, Primer Five." Harvard Business School Case 599-005, December 1998. (Revised April 1999.)
      • December 1998 (Revised April 1999)
      • Case

      Mind of the Market: Introduction to Neuroscience, Primer One

      By: Gerald Zaltman and Kathryn A. Braun
      Keywords: Markets; Research; Consumer Behavior
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      Zaltman, Gerald, and Kathryn A. Braun. "Mind of the Market: Introduction to Neuroscience, Primer One." Harvard Business School Case 599-001, December 1998. (Revised April 1999.)
      • December 1998 (Revised April 1999)
      • Case

      Mind of the Market: Is the Human Brain a Computer? Primer Seven

      By: Gerald Zaltman and Kathryn A. Braun
      Keywords: Markets; Research; Consumer Behavior
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      Zaltman, Gerald, and Kathryn A. Braun. "Mind of the Market: Is the Human Brain a Computer? Primer Seven." Harvard Business School Case 599-007, December 1998. (Revised April 1999.)
      • December 1998 (Revised April 1999)
      • Case

      Mind of the Market: The Emotional Brain, Primer Eight

      By: Gerald Zaltman and Kathryn A. Braun
      Keywords: Markets; Research; Consumer Behavior
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      Zaltman, Gerald, and Kathryn A. Braun. "Mind of the Market: The Emotional Brain, Primer Eight." Harvard Business School Case 599-008, December 1998. (Revised April 1999.)
      • December 1998 (Revised April 1999)
      • Case

      Mind of the Market: The Tools of Cognitive Neuroscience, Primer Two

      By: Gerald Zaltman and Kathryn A. Braun
      Keywords: Marketing; Research; Cognition and Thinking
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      Zaltman, Gerald, and Kathryn A. Braun. "Mind of the Market: The Tools of Cognitive Neuroscience, Primer Two." Harvard Business School Case 599-002, December 1998. (Revised April 1999.)
      • December 1998 (Revised April 1999)
      • Case

      Mind of the Market: Top Down Cognitive Processes, Primer Six

      By: Gerald Zaltman and Kathryn A. Braun
      Keywords: Markets; Research; Consumer Behavior
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      Zaltman, Gerald, and Kathryn A. Braun. "Mind of the Market: Top Down Cognitive Processes, Primer Six." Harvard Business School Case 599-006, December 1998. (Revised April 1999.)
      • August 1998 (Revised July 2002)
      • Case

      Innovation at 3M Corporation (A)

      By: Stefan H. Thomke and Ashok Nimgade
      Describes how 3M Corp. introduces and learns a new and innovative methodology called Lead User research to understand future customer and market needs. A team from 3M's Medical-Surgical Markets Division applies the Lead User methodology to the field of surgical... View Details
      Keywords: Innovation and Management; Innovation Strategy; Managerial Roles; Marketing Strategy; Demand and Consumers; Market Timing; Product Development; Problems and Challenges; Business Strategy; Medical Devices and Supplies Industry
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      Thomke, Stefan H., and Ashok Nimgade. "Innovation at 3M Corporation (A)." Harvard Business School Case 699-012, August 1998. (Revised July 2002.)
      • August 1998 (Revised October 1998)
      • Background Note

      Note on Lead User Research

      By: Stefan H. Thomke and Ashok Nimgade
      Describes the Lead User concept and method (step-by-step) with brief examples from industrial practice. View Details
      Keywords: Customers; Management Practices and Processes; Industry Growth
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      Thomke, Stefan H., and Ashok Nimgade. "Note on Lead User Research." Harvard Business School Background Note 699-014, August 1998. (Revised October 1998.)
      • 1997
      • Book

      Marketing Research

      By: Donald R. Lehmann, Sunil Gupta and Joel Steckel
      Keywords: Marketing; Research
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      Lehmann, Donald R., Sunil Gupta, and Joel Steckel. Marketing Research. Addison-Wesley Publishing Company, 1997.
      • November 1997 (Revised July 1999)
      • Case

      Guidant: Cardiac Rhythm Management Business (A)

      By: Steven C. Wheelwright and Mikelle Eastley
      Examines the choices Guidant must make in research and development spending and new product development. More specifically, CEO Jay Graf considers the payoffs and tradeoffs of using product development skills that he learned in CPI's core business when applied to a... View Details
      Keywords: Marketing Strategy; Product Marketing; Product Development; Business or Company Management; Management Skills; Research and Development; Business Strategy; Communication; Product Design; Market Design; Organizational Design; Medical Devices and Supplies Industry
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      Wheelwright, Steven C., and Mikelle Eastley. "Guidant: Cardiac Rhythm Management Business (A)." Harvard Business School Case 698-021, November 1997. (Revised July 1999.)
      • November 1997
      • Article

      Rethinking Market Research: Putting People Back In

      By: Gerald Zaltman
      Keywords: Markets; Research
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      Zaltman, Gerald. "Rethinking Market Research: Putting People Back In." Journal of Marketing Research (JMR) 34, no. 4 (November 1997).
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