Publications

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October 1984
Teaching Note

NIKE (C): Phil Knight, Teaching Note

Teaching Note for (9-385-029). View Details

Keywords: Leadership; Management Style; Apparel and Accessories Industry

February 2000
Teaching Note

Soul of a New Machine, The TN

By: David A. Garvin and Jeffrey Berger

Teaching Note for (1-682-076). Reprint not in system. View Details

Keywords: Management; Management Style; Projects

05 Jun 2013
What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

commented, ''No Surprises Management seems pretty obvious. Why in the world would you want the people you're counting on to help you achieve your objectives to be blindsided?" Roger Studer added, "Take care of those who take... View Details

Keywords: by James Heskett

2014
Working Paper

Higher-Ambition CEOs Need Higher-Ambition Boards

By: Edward Ludwig, Elise Walton and Michael Beer

Over the past years, forward-looking CEOs have adopted a higher-ambition approach to strategy and leadership. These "higher-ambition CEOs" are driven by a sense of purpose that goes beyond achieving financial success. They aspire to build organizations that succeed in... View Details

Keywords: Strategy; Leadership Style; Management Teams

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2005
Class Lecture

The Power of Supporting Players in High-Performance Industries

By: Thomas J. DeLong

Keywords: Management Style; Groups and Teams

30 Jan 2019
What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

didn’t need to be chasing more income. He built a business on the belief that the term “investment management” was an oxymoron, that an unmanaged portfolio of every stock weighted to reflect the performance of an entire market would outperform a View Details

Keywords: by James Heskett; Air Transportation; Financial Services

June 2001
Case

Cerner Corporation (A)

By: D. Quinn Mills and Matt Salloway

The CEO thinks people are not working long enough hours. He sends a memo. This series describes the backlash. View Details

Keywords: Crisis Management; Management Style; Leadership Style; Nonverbal Communication; Employees; Organizational Culture; Health Industry

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

other groups have proven to be despots, tyrants, and men who destroy the values and institutions that lie at the heart of democracies. Homing in on Trump’s reputation as a hard-charging man of action, we can perhaps think about his View Details

Keywords: by Christina Pazzanese

October 2005
Case

Tad Piper and Piper Jaffray

By: William W. George and Andrew N. McLean

In 2005, Tad Piper reflects on the successful spin-off from US Bancorp of Piper Jaffray, the investment bank founded by his grandfather. Profiles the development of Piper Jaffray from a Midwestern brokerage house to a national, diversified financial services firm. In... View Details

Keywords: Crisis Management; Leadership Style; Management Style; Leadership; Growth and Development Strategy; Financial Services Industry

2013
Working Paper

Span of Control and Span of Attention

By: Oriana Bandiera, Andrea Prat, Raffaella Sadun and Julie Wulf

Using novel data on CEO time use, we document the relationship between the size and composition of the executive team and the attention of the CEO. We combine information about CEO span of control for a sample of 65 companies with detailed data on how CEOs allocate... View Details

Keywords: Conferences; Analytics and Data Science; Leadership Style; Management Style; Managerial Roles; Time Management; Planning

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16 Oct 2019
Research & Ideas

Read Our Most Popular Stories of the Quarter

great customer service is no longer the responsibility of just one department. Creating the customer-centric organization. (12,182 visits) What Machine Learning Teaches Us about CEO Leadership Style Researchers use machine-learning to... View Details

Keywords: by Sean Silverthorne

July 1993 (Revised March 1994)
Case

Bright Horizons Children's Centers, Inc.-1987

By: Hugo Uyterhoeven and Myra M. Hart

The founders of Bright Horizons have developed a distinctive strategy and raised venture capital money. Now they are ready to make their dream come true. How should they proceed in implementing their strategy? View Details

Keywords: Venture Capital; Management Style; Management Systems; Strategy

2022
Book

Decision Leadership: Empowering Others to Make Better Choices

By: Don A. Moore and Max H. Bazerman

When we think of leaders, we often imagine lone, inspirational figures lauded for their behaviors, attributes, and personal decisions, and leadership books often reinforce that view. However, this approach ignores a leader’s mission to empower others. Applying decades... View Details

Keywords: Empowerment Leadership; Leadership; Employees; Decision Making; Management Style

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August 1993
Background Note

Executing Change: Seven Key Considerations

By: Nitin Nohria and Rakesh Khurana

Provides a 7S framework to complement the McKinsey 7S framework. Focuses on some of the critical choices that must be made in implementing change--Strategic Intent, Substance, Scale, Scope, Speed, Sequence, and Style. Overall, the note argues that these choices must be... View Details

Keywords: Change; Framework; Goals and Objectives; Management Style; Time Management; Strategy

December 1997 (Revised February 2002)
Case

Franco Bernabe at ENI (A)

By: Linda A. Hill, Jennifer Suesse and Mara Willard

Describes Franco Bernabe's ascent to leadership at ENI, Italy's national oil and gas company. Illustrates Bernabe's early career experiences in academia, as the chief economist at Fiat. Then describes his arrival at ENI during the early 1980s, where he became first the... View Details

Keywords: Leadership Style; Personal Development and Career; Management Teams; Management Style; Strategic Planning; Crisis Management; Privatization; Italy

21 May 2014
Lessons from the Classroom

CORe: HBS Powers Up Online Program on Business Fundamentals

As a Harvard Business School professor for 20 years, V.G. Narayanan has significant experience using the School's pioneering case method to teach business concepts—introducing a real-world management problem, and then using the Socratic... View Details

Keywords: by Michael Blanding; Education

October 2011
Exercise

Energy Necklace Sculpture Challenge: Leader-1 Instructions

By: Joshua D. Margolis and Anthony J. Mayo

Explains the exercise and role of the team leader for the Energy Necklace Sculpture Challenge. View Details

Keywords: Leadership Style; Managerial Roles; Management Teams

May 1984 (Revised May 1989)
Case

Cleveland Twist Drill (B)

By: Richard G. Hamermesh

Describes events at Cleveland Twist Drill between April 1982 and February 1983. Jim Bartlett's approach to the union and the implementation of the "move strategy" are described. Students are asked to evaluate these actions and to develop plans for dealing with current... View Details

Keywords: History; Management Style; Leadership Style; Standards; Power and Influence