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- All HBS Web (525)
- Faculty Publications (78)
Show Results For
- All HBS Web (525)
- Faculty Publications (78)
- 15 Aug 2011
- Research & Ideas
A New Model for Business: The Museum
along with companies like Apple, Facebook, and Progressive Insurance, is a leading example of firms that are thinking about customers in a new way—much like how a museum curator orchestrates the experience of patrons. Weaver, an assistant... View Details
Keywords: by Carmen Nobel
- 28 May 2019
- News
Alumni Achievement Awards 2019
upset me.” Machine dream: “There were companies that displayed different rates and prices. But none of them ever considered why people would want all that information on one screen, with it placed in charts and graphs that allowed users... View Details
- 01 Dec 2013
- News
Curing Health Care
The occasion? The company, a leading supplier of cloud-based services for electronic health records (EHR), practice management, and care coordination, was expanding. In a big way. Founded in 1997, athenahealth now serves about 44,000... View Details
- 02 Mar 2010
- First Look
First Look: March 2
derive the hypothesis that JGTRRA should lead to a portfolio reallocation by U.S. investors towards equities in tax-favored countries. A difference-in-difference analysis that compares U.S. equity holdings in affected and unaffected... View Details
Keywords: Martha Lagace
- 09 May 2021
- Blog Post
Meet the MoMBAs – Persisting Through a Difficult Year
Student Status: RC Where are you from? Domestic: from all over! Professional pathway pre-HBS: I went to college in the Midwest and I was in undergrad when I had my son. After graduating, I worked in user experience designing software for... View Details
- 01 Jun 2017
- News
Supercharged
doing their best to keep up. Many are engaged in joint ventures with Chinese manufacturers: GM plans to spend $4 billion on electrification in China by 2020, for example, while VW intends to roll out 15 NEVs over the same period. And the interest is mutual. BYD, the... View Details
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
not born but made. In a book dense with epiphanies, the most galvanizing one may be that the power to lead courageously resides in each of us. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53588 forthcoming Journal of... View Details
Keywords: Sean Silverthorne
- 25 Mar 2021
- Research & Ideas
Steer Clear of the Blind Spots That Derail Experiments
made a series of changes and created a process for analyzing bias. Had the executives considered how to account for unintended consequences in their outcome metrics—and perhaps engaged a diverse user group to understand their... View Details
Keywords: by Danielle Kost
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
thrive. Many companies in travel and service businesses reward frequent users by bestowing a status that allows them the privilege of high-value services. Take, for example, British Airways, which allows Executive Club members the... View Details
- 01 Apr 1996
- News
Technology for Learning's Sake
for classroom discussion. Recently augmented by advances in technology, his concept is leading to a significant shift in the nature of case discussion and classroom dynamics. Starting in 1991, Bhide asked students in his Entrepreneurial... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 30 Jun 2003
- Research & Ideas
Computer Security is For Managers, Too
Companies need to have smart technicians who stay abreast of emerging digital threats and defenses, of course, but the technicians shouldn't be calling the shots. General managers need to take the lead in building processes that will... View Details
- 01 Jun 2016
- News
How Do We Win the Cyberwar?
users control of other computers remotely is priced as low as $20. And business is booming. A PricewaterhouseCoopers survey found that global security incidents rose 38 percent in 2015—the biggest jump in the survey’s 12-year history.... View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
- 22 Apr 2014
- First Look
First Look: April 22
Shawn A., Martin Kanz, and Leora Klapper Abstract—This paper uses a series of experiments with commercial bank loan officers to test the effect of performance incentives on risk assessment and lending decisions. We first show that while high-powered incentives View Details
Keywords: Sean Silverthorne
- 17 Sep 2013
- First Look
First Look: September 17
world's largest online platform for outsourced contracts, where India is the largest country in terms of contract volume. We use an ethnic name procedure to identify ethnic Indian users of oDesk in other countries around the world. We... View Details
Keywords: Sean Silverthorne
- 08 Feb 2011
- First Look
First Look: Feb. 8
examine the firm's choice of business model between the proprietary model (where all software modules are proprietary), the open source model (where all modules are open source), and the mixed source model (where some—but not all—modules are open). When a module is... View Details
Keywords: Sean Silverthorne
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
repository of lost opportunities" that serve neither end users nor channel partners very well. Why is this? A: That is because most channels are constructed from the supplier out, rather than from the customer in. In other words, the... View Details
Keywords: by Sean Silverthorne
- 01 Jun 2018
- News
The Long Run
with a team of fellow alums to create a $2.5 billion technology company. Today, Langford’s focus falls under an entirely different category of urgency: As executive director of the Georgia Prevention Project (GPP), he leads a nonprofit... View Details
- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
Coast operations and its West Coast computer people would severely affect the company. The focus for much of this division was PARC. In the 1970s, PARC was remarkably successful in developing ingenious products that would fundamentally alter the nature of computing.... View Details
Keywords: by Paul Gompers & Josh Lerner
- 01 Apr 1996
- News
Stewards of the Seventh Generation
assets are practicing sustainable development. According to this line of thinking, harvesting trees and using the money generated to build schools would be an example of sustainable development. But others insist that development is sustainable only if natural-resource... View Details
- 01 Sep 2010
- News
Fair Trade
of the more expensive skin care brands. Moreover, although leading brands might be global, their appeal is not. In fragrances, every market’s list of its top 20 brands is unique. The top-selling fragrance in Germany, for instance, does... View Details