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Show Results For
- All HBS Web
(700)
- People (1)
- News (188)
- Research (329)
- Events (8)
- Multimedia (31)
- Faculty Publications (253)
- 07 Oct 2019
- Sharpening Your Skills
How Companies Can Make Up with (Very) Unhappy Customers
for competitors. Tesco’s Stumble into the US MarketUK retailer Tesco was very successful penetrating foreign markets—until it set its sights on the United States. What Mark Zuckerberg Can Learn About Crisis Leadership from StarbucksWhile Starbucks CEO Kevin View Details
- 22 Feb 2010
- Op-Ed
Tragedy at Toyota: How Not to Lead in Crisis
mid-1980s, Johnson & Johnson CEO Jim Burke understood his company credo challenged him to put the needs of customers first. Although J&J was not responsible for these problems, Burke nevertheless... View Details
- 01 Sep 2020
- News
Alumni and Faculty Books for September 2020
people in the bleachers, rather than the ones on the playing field. As such, it’s sure to speak to delirious/heartbroken fans everywhere. Say I’m Dead: A Family Memoir of Race, Secrets, and Love by E. Dolores Johnson (MBA 1972) Lawrence... View Details
- 22 Aug 2017
- First Look
First Look at New Research and Ideas, August 23
Systems Americas: Leadership Through Change (B) Supplements the (A) case. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/917016-PDF-ENG Harvard Business School Case 317-043 Ebony Magazine For nearly 75 years, the Johnson... View Details
Keywords: Sean Silverthorne
- 24 Jun 2016
- Op-Ed
Why Brexit is a Big Deal
Sadiq Khan. The political realities will quickly become clear. Look for Boris Johnson or Michael Gove to become the new British prime minister within 60 days. There is no point in David Cameron hanging around until October. He blew... View Details
Keywords: by John Quelch
- 01 Dec 2003
- News
Alumni Luminaries Discuss Careers, Values with HBS Students
dealing with conflicts of interest, and setting an ethical tone within an organization. 2003 Alumni Achievement Awards James E. Burke (MBA ’49), chairman and CEO emeritus of Johnson & Johnson, where he spent almost forty years helping... View Details
- Web
McKim, Mead & White - A Concrete Symbol: The Building of Harvard Business School 1908-1927 – Baker Library | Bloomberg Center, Historical Collections
had worked on a number of landmark structures at Harvard including the Memorial Fence, Johnson Gate, Robinson Hall, Harvard Union, and Harvard Stadium. Unlike other University buildings designed to fit within the existing, historic... View Details
- 2025
- Working Paper
Small Business Innovation Applied to National Needs
By: Kyle Myers, Lauren Lanahan and Evan E. Johnson
Small businesses have long supplied a disproportionate share of major innovations in the United States. We review a centerpiece policy on this topic: the U.S. Small Business Innovation Research (SBIR) program. We trace its legislative history and summarize program... View Details
Keywords: Small Business; Innovation and Invention; Government Legislation; Entrepreneurial Finance; Business and Government Relations
Myers, Kyle, Lauren Lanahan, and Evan E. Johnson. "Small Business Innovation Applied to National Needs." Harvard Business School Working Paper, No. 25-062, June 2025.
- March 2011
- Case
MorphoSys AG: The Evolution of a Biotechnology Business Model
By: Gary P. Pisano, Ryan Johnson and Carin-Isabel Knoop
In the biotech world, the 18-year-old Munich-based company MorphoSys was a rarity: it was profitable. The company achieved this profitability not by developing and selling its own drugs, but by licensing access to its proprietary library of human antibodies. Recently,... View Details
Keywords: Business Model; Profit; Intellectual Property; Rights; Risk Management; Digital Platforms; Product Development; Business and Shareholder Relations; Vertical Integration; Biotechnology Industry; Munich
Pisano, Gary P., Ryan Johnson, and Carin-Isabel Knoop. "MorphoSys AG: The Evolution of a Biotechnology Business Model." Harvard Business School Case 611-046, March 2011.
- 18 Dec 2019
- News
Thinking Smart About Numbers
Johnson & Johnson Innovation, Europe, Middle East, and Africa, will talk about recent advances in cancer research and what challenges lie ahead. Review of 2020 Super Bowl Ads Alumni can join the discussion... View Details
Keywords: Margie Kelley
- 23 Jul 2001
- Research & Ideas
How Relationships are Building Biotech
work with Gulati, "The simple fact that these executives chose to leave large, established pharmaceutical/healthcare companies to join young biotechnology firms may also signal the firms' quality" to the investment community. While graduates of... View Details
Keywords: by Martha Lagace & Mallory Stark
- 02 Jul 2024
- News
The Beauty Guide
Courtesy Michelle Freyre When Michelle Freyre (MBA 1997) was a brand manager at Neutrogena, Michael McNamara, global president of the beauty brand at the time, asked what she wanted to do with her career. She answered, “I want to be you. I want to run Neutrogena.”... View Details
- 14 Apr 2021
- Research & Ideas
The High Cost of the Slow COVID Vaccine Rollout
the United States, the Federal Drug Administration this week advised states to pause the use of the Johnson & Johnson vaccine after six women developed a rare blood-clotting disorder, raising new... View Details
- March 2012
- Case
Home Depot and Interconnected Retail
By: Jose B. Alvarez, Zeynep Ton and Ryan Johnson
Alvarez, Jose B., Zeynep Ton, and Ryan Johnson. "Home Depot and Interconnected Retail." Harvard Business School Case 512-036, March 2012.
- October 2010
- Supplement
Toyota Recalls (B): Mr. Toyoda Goes to Washington
By: John A. Quelch, Carin-Isabel Knoop and Ryan Johnson
Case describes the testimony to the U.S. Congress of the Toyota CEO and the head of its U.S. motor sales. View Details
Quelch, John A., Carin-Isabel Knoop, and Ryan Johnson. "Toyota Recalls (B): Mr. Toyoda Goes to Washington." Harvard Business School Supplement 511-041, October 2010.
- January 2023
- Case
Identifying Quality Stocks using Quantitative Screens
By: Charles CY Wang and Johnson Elugbadebo
- October 2016 (Revised January 2020)
- Case
All Traffic Solutions
By: Rajiv Lal and Scott F. Johnson
All Traffic Solutions traditionally sold traffic signs that collected vehicle data to cities. In recent years, the firm connected their signs to the internet and began selling software that enabled cities to operate their signs remotely and collect data in a more... View Details
Keywords: IoT; Internet Of Things; Smart Connected Products; All Traffic Solutions; Traffic; Internet and the Web; Information Technology; Digital Platforms; Information Infrastructure; Applications and Software; Transportation; Mobile and Wireless Technology; Manufacturing Industry; Technology Industry; Information Technology Industry; United States
Lal, Rajiv, and Scott F. Johnson. "All Traffic Solutions." Harvard Business School Case 517-011, October 2016. (Revised January 2020.)
- December 2011 (Revised February 2012)
- Case
Doug Rauch: Solving the American Food Paradox
By: Jose B. Alvarez and Ryan Johnson
Keywords: Food; Policy; Social Issues; Business Model; Strategy; Food and Beverage Industry; Retail Industry; United States
Alvarez, Jose B., and Ryan Johnson. "Doug Rauch: Solving the American Food Paradox." Harvard Business School Case 512-022, December 2011. (Revised February 2012.)
- June 2011 (Revised May 2012)
- Case
Nestlé SA: Nutrition, Health and Wellness Strategy
By: Rebecca M. Henderson and Ryan Johnson
In 1997 Nestlé committed to a strategic vision of becoming the leading nutrition, health and wellness (NHW) company in the world. Over the next 13 years, the NHW strategy guided strategic decisions and choices at Nestlé including merger and acquisition choices,... View Details
Keywords: Nutrition; Health; Growth and Development Strategy; Decision Choices and Conditions; Goals and Objectives; Value Creation; Food and Beverage Industry
Henderson, Rebecca M., and Ryan Johnson. "Nestlé SA: Nutrition, Health and Wellness Strategy." Harvard Business School Case 311-119, June 2011. (Revised May 2012.)
- March 2011
- Teaching Note
FreshTec: Revolutionizing Fresh Produce (TN)
By: Jose B. Alvarez and Ryan Johnson
Teaching Note for 511059. View Details
Keywords: Service Industry