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  • All HBS Web  (5,857)
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Show Results For

  • All HBS Web  (5,857)
    • People  (32)
    • News  (2,367)
    • Research  (2,313)
    • Events  (17)
    • Multimedia  (123)
  • Faculty Publications  (1,138)
← Page 25 of 5,857 Results →
  • fall 1996
  • Article

Internal Service Quality, Customer and Job Satisfaction: Linkages and Implications for Managers

By: Roger Hallowell, Leonard A. Schlesinger and Jeffrey Zornitsky
Citation
Related
Hallowell, Roger, Leonard A. Schlesinger, and Jeffrey Zornitsky. "Internal Service Quality, Customer and Job Satisfaction: Linkages and Implications for Managers." Human Resource Planning (fall 1996).
  • 20 Sep 2023
  • Podcast

The EEOC’s Keith Sonderling on job fairness in the age of AI

The U.S. Equal Employment Opportunity Commission (EEOC) has a broad mandate, policing discrimination in all aspects of employment. How does artificial intelligence (AI) change the equation? Commissioner Keith Sonderling discusses the role AI is already playing in... View Details
  • 24 Sep 2015
  • News

Women Don’t Always Want the Jobs at the Top, and That’s OK

  • 20 Apr 2015
  • News

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

  • 08 Apr 2022
  • News

A Four-Year Degree Isn’t Quite the Job Requirement It Used to Be

    The New Negotiation Over Job Benefits and Perks in post-Covid Hybrid Work

    As organizations consider what a return to the office looks like, some employees say they would be willing to forgo traditional perks like health care and pay for access to office space. View Details
    • 16 Nov 2020
    • News

    Tech jobs spring up as companies adapt to new world of work

    • January 1990
    • Teaching Note

    Job Search Strategies: Martha Applebaum, Sandy Lansford, and Matt Compton, Teaching Note

    By: Shoshana Zuboff
    Keywords: Job Search
    Citation
    Related
    Zuboff, Shoshana. "Job Search Strategies: Martha Applebaum, Sandy Lansford, and Matt Compton, Teaching Note." Harvard Business School Teaching Note 490-074, January 1990.
    • 01 Sep 2006
    • News

    Does My Résumé Work?

    Some topics arise often enough in conversations with MBA job seekers to merit inclusion on a “Ten Most Frequently Asked Questions” list. HBS career consultants Warren Radtke and Fran Davis shared the list — along with their expert advice,... View Details
    Keywords: Deborah Blagg; jobs; interviews; Business Schools & Computer & Management Training; Educational Services
    • 20 Apr 2024
    • News

    Employers and Job Candidates Are Dueling With AI in the Hiring Process

    • 16 Feb 2024
    • News

    Confidence Gap: Qualified Women Less Likely to Apply for Jobs than Men

    • 03 Dec 2023
    • News

    Don’t Roll Your Eyes: Looking the Part Could Land You That Job

    • 27 Feb 2023
    • News

    Why a Better Job Title Might Not Be Such a Good Thing

    • 23 Apr 2021
    • News

    The New Negotiation Over Job Benefits and Perks in Post-Covid Hybrid Work

      “Work 3.0 – Redefining Jobs and Companies in the Uber Age” (Forbes)

      • November 2022
      • Article

      My Boss' Passion Matters as Much as My Own: The Interpersonal Dynamics of Passion Are a Critical Driver of Performance Evaluations

      By: Jon M. Jachimowicz, Andreas Wihler and Adam D. Galinsky
      Companies often celebrate employees who successfully pursue their passion. Academic research suggests that these positive evaluations occur because of the passion percolating inside the employee. We propose that supervisors are also a key piece of this puzzle:... View Details
      Keywords: Passion; Job Performance; Motivation; Emotions; Performance Evaluation; Interpersonal Communication
      Citation
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      Jachimowicz, Jon M., Andreas Wihler, and Adam D. Galinsky. "My Boss' Passion Matters as Much as My Own: The Interpersonal Dynamics of Passion Are a Critical Driver of Performance Evaluations." Special Issue on Work Passion Research: Taming Breadth and Promoting Depth. Journal of Organizational Behavior 43, no. 9 (November 2022): 1496–1515.
      • 16 Jan 2025
      • News

      The Linguistic Somersaults Meta and Other Companies Use to Disguise How Job Cuts Are Coming

      • 19 May 2023
      • News

      Here’s Which Jobs Are Likely Going to Be the First Lost to AI

      • 18 Jan 2019
      • News

      A third of US workers have left a job due to caregiving responsibilities

      • 30 Jun 2014
      • News

      The Right of First Conversation

      Keywords: job search; human resources
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