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Publications

Publications

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  • All HBS Web  (824)
    • People  (2)
    • News  (218)
    • Research  (501)
    • Events  (1)
  • Faculty Publications  (64)

Show Results For

  • All HBS Web  (824)
    • People  (2)
    • News  (218)
    • Research  (501)
    • Events  (1)
  • Faculty Publications  (64)
← Page 25 of 824 Results →
  • 01 Mar 2009
  • News

Model Patient

fatigue syndrome (CFS), which for a long time went undiagnosed; battling CFS for some ten years, she could no longer work and therefore lost her health insurance. Her prescription bills alone were $600 a month, and she sometimes had to choose between buying food and... View Details
Keywords: Garry Emmons; Health, Social Assistance
  • 07 Oct 2002
  • Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

concern for a wide range of constituencies—has been pushed aside and has been replaced by a technical definition of what is acceptable. So there's also no question that we need to strengthen the internal systems that guide conduct within... View Details
Keywords: by Harvard Management Update
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, information technology and View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 18 Nov 2008
  • First Look

First Look: November 18, 2008

other reasons. Implications for the link between religion and pro-social behavior are discussed. No PDF is available at this time.   Cases & Course MaterialsExecutive Pay and the Credit Crisis of 2008 Harvard Business School Case... View Details
Keywords: Martha Lagace
  • 17 Aug 2011
  • Research & Ideas

Protecting against the Pirates of Bollywood

online the day after a release," says Iyer. To police pirated copies online, a Hollywood company could pay $100,000 to hire 50 monitors after a debut. But if 350,000 people are prevented from illegally downloading one movie, and... View Details
Keywords: by Kim Girard; Motion Pictures & Video
  • Web

Winning with Digital Platforms Online Course | HBS Online

largest, most valued companies today are platforms, and you need to know why they’re so successful and how to work with them to stay competitive.” Dates & Eligibility No current course offerings for this selection. Starting Aug 13 5 Weeks $1,850 + applicable View Details
  • 07 Apr 2008
  • Research & Ideas

The Debate over Taxing Foreign Profits

Kerry blasted "Benedict Arnold CEOs" for using tax advantages to do exactly that. We asked Harvard Business School professor Mihir Desai, an expert on international and corporate finance, to guide us through the complicated U.S.... View Details
Keywords: by Sean Silverthorne
  • 01 Sep 2005
  • News

One-on-One with Thomas Riley

whether I’m still up to it. I’m ready to go.” Eight months later, in January 2004, Riley took his post at the U.S. embassy in Rabat, where he oversees a staff of 400 people. A Stanford University graduate, he is a veteran of three decades in View Details
Keywords: Garry Emmons; Finance; Government
  • 01 Jun 2003
  • News

Up Against The Firewall

Is your company doing enough to protect itself from cyber attacks? According to several HBS faculty and alumni experts, senior executives need to pay more attention to this potential threat. It makes good business sense — and fulfills a... View Details
Keywords: Garry Emmons; Robert Austin; Corporate Services; Computer Systems Design and Related Services; Professional Services
  • 15 Feb 2017
  • Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

President Trump’s infrastructure plan and a counterproposal by Senate Democrats are rising toward the top of the national agenda. All agree that there is a pressing need to fix the collapsing bridges, potholed roads, crashing trains, and embarrassing View Details
Keywords: by John Macomber; Construction
  • 13 Oct 2016
  • News

Adding Muscle to the Fight Against Disease

cure, Blum devotes significant effort to cultivating an “authentic” company culture. “What we do internally at the company and what we do in the community is consistent with our values,” he stresses. “We spend a considerable amount of... View Details
Keywords: Deborah Blagg
  • 04 Feb 2021
  • Research & Ideas

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

the pandemic’s suddenness caught many without sufficient ready cash. A real estate CEO noted: “We had ongoing construction and needed to pay our contractors but were not sure that we would receive payments as planned from our customers... View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 01 Sep 2013
  • News

Who Are We?

with the Japanese," says M. James Kondo (MBA 1997), Twitter's managing director, East Asia, explaining the social-media company's popularity in Japan. "Japanese was the first non-English language that Twitter supported—we now support over 30 languages—and Tokyo was... View Details
Keywords: Garry Emmons; Julia Hanna; Dan Morrell; social media,; Twitter; SodaStream; consulting; consultant; CEO; farming; News, Library, Internet, and Other Services; Information; Agriculture; Food Manufacturing; Manufacturing; Rail Transportation; Transportation
  • 08 Jun 2010
  • First Look

First Look: June 8

empirical lacuna, we have developed a research program to measure the internal organization of firms—including their decentralization decisions—across a large range of industries and countries. Enamored with Scale: Scaling with Limited... View Details
Keywords: Martha Lagace
  • 10 Jun 2002
  • Research & Ideas

Reinventing the Industrial Giant

for auto parts online. Finally, the company is moving its internal processes, such as billing and inventory, online. GM estimates that each of these four undertakings will save an extraordinary amount of money and enable the company to... View Details
Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing
  • 24 Mar 2020
  • Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

in Galway, Ireland. He has publicly committed to double production from 5,000 to 10,000 units per month, but that is just the start. Next come the challenges of getting supplies from all over the world, hiring and training new employees, and finally, sorting out... View Details
Keywords: by Bill George; Health
  • 01 Jun 2022
  • Blog Post

Climate Stories Episode #6: Climate Change, Peacebuilding, and Business: Lise Grande and Dr. Teagan Blaine, USIP.

Climate Stories Episode #6: Climate Change, Peacebuilding, and Business: Lise Grande and Dr. Teagan Blaine, USIP. Climate Stories author Jacqueline Adams serves on the International Advisory Council of the United States Institute of... View Details
  • 01 Mar 2012
  • News

Competitiveness at Risk

successfully in global markets while also supporting high and rising living standards for Americans. America is not more competitive if businesses succeed by paying lower wages. Actually, the need to cut wages reflects a lack of... View Details
Keywords: Roger Thompson; Educational Support Services; Educational Services
  • 01 Jun 2008
  • News

Alumni Books

knowledgeable ambassadors armed with cost-saving solutions customers will be happy to pay for. His method involves “value creation selling,” that is, reconfiguring a sales force’s orientation toward customers’ profitability before its own... View Details
Keywords: Management
  • 01 Feb 2000
  • News

New Releases

environment," he writes. "I have been more concerned in this book with a manager's responsibilities to shareholders and to his or her own intellectual integrity." Reinhardt asserts that discussions of business and the environment have become bogged down in a sterile... View Details
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