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Show Results For

  • All HBS Web  (1,490)
    • People  (6)
    • News  (367)
    • Research  (778)
    • Events  (6)
    • Multimedia  (4)
  • Faculty Publications  (425)
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  • 27 Oct 2009
  • First Look

First Look: October 27

intensive companies, and blind review of solution submissions. We find that technical and social marginality, being a source of different perspectives and heuristics, plays an important role in explaining individual success in problem... View Details
Keywords: Martha Lagace
  • 24 Oct 2007
  • Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

himself and 3 colleagues? One idea: Don't make life too comfortable for them. Key concepts include: The Medici String Quartet combines great human achievement, extreme conditions, and intense collaboration. The topic of creative... View Details
  • 27 Apr 2010
  • First Look

First Look: April 27

of government spending on private sector economic activity. Download the paper: http://www.people.hbs.edu/cmalloy/pdffiles/envaloy.pdf Intensities and Risk Aversion in School Choice: A Laboratory Experiment Authors:Flip Klijn, Joana Pais,... View Details
Keywords: Martha Lagace
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

Our observations of great service leaders reveal a greater emphasis on those skills demanded for intense personal interaction, engagement with employees at all levels of large people-intensive organizations, the ability to work with the... View Details
Keywords: by Jim Aisner; Retail
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

people in our study experienced an intense mix of emotions when performing these tasks. These emotions included sympathy, sadness, guilt, shame, anxiety, and even anger at times. A second unanticipated pattern emerged in our data: Many... View Details
Keywords: by Martha Lagace
  • 15 May 2007
  • First Look

First Look: May 15, 2007

Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=907412 HDFC (A) Harvard Business School Case 301-093 The top management team at India's leading home finance company must decide how to deal with the emergence of View Details
Keywords: Martha Lagace
  • 18 Nov 2002
  • Research & Ideas

Enterprising Women—a History

characterized by rapidly occurring change with broad impact and high stakes. In these intense times, cracks evolve and women move swiftly to enter into those cracks. In each of these periods, the American economy and society were changing... View Details
Keywords: by Laura Linard
  • 13 Aug 2024
  • Research & Ideas

Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw

intense focus on software security updates, after a massive tech meltdown in July impacted millions of Microsoft Windows devices used by organizations worldwide, including airlines, hospitals, emergency call centers, and banks. The cause... View Details
Keywords: by Jay Fitzgerald; Technology; Information Technology; Computer; Web Services
  • 07 Mar 2005
  • What Do You Think?

Should Business Management Be Regarded as a Profession?

type of system is not new to the financial services field." And Kim Osorio reminds us, "Within my field of human resources we already have a certification program... ." Will recent events lead to a more intense debate, as... View Details
Keywords: by James Heskett
  • 02 Jul 2001
  • Research & Ideas

George C. Lodge

some HBS students, he gathered local statistics and followed the development of a peasant cooperative movement. Lodge found that economic development was more accurately seen as psychological and political change. It was therefore View Details
Keywords: by Staff
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

utilitarian motivations that differs from case to case. As Figure 2 below shows, any kind of motivation, or combination of them, can trigger a sustainable partnership as long as it is intense. When the intensity is lacking, depicted as... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 18 Jun 2001
  • Lessons from the Classroom

Why Leaders Need Great Books

Moral Leader is not likely to help students run numbers or do brand management when they leave HBS, he admitted. But intense discussions about the often-conflicting demands of leadership do leave a mark. As Badaracco said to the alumni,... View Details
Keywords: by Martha Lagace
  • 05 Nov 2013
  • First Look

First Look: November 5

profits at the extensive rather than the intensive margin, outperforming competitors by attracting a larger customer base. And fourth, higher competition intensity need not improve consumer privacy when... View Details
Keywords: Sean Silverthorne
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

that Enhance the Effectiveness of Workforce Diversity Initiatives in Knowledge Intensive Firms Authors: Modupe N. Akinola, David A. Thomas Abstract Workforce diversity continues to be a key focus for organizations, driven by globalization... View Details
Keywords: Sean Silverthorne
  • 07 Sep 2019
  • Op-Ed

Even for Non-Believers, These Are the Next Steps on Climate Change

taming global warming and other environmental threats. These intense juxtapositions must leave many wondering what we should be doing in the face of these perils. Just what are the next steps? I have an idea about that. My research... View Details
Keywords: by John Macomber
  • 25 Aug 2017
  • Op-Ed

Op-Ed: After Charlottesville, Where Does a CEO's Responsibility Lie?

for college-educated minority voters. Putting those two findings together, it is clear that young college-educated Americans don’t just disapprove of Trump, they do so strongly and overwhelmingly. Given the intensity of feelings aroused... View Details
Keywords: by Gautam Mukunda
  • 01 Nov 2016
  • First Look

First Look - November 1, 2016

and the demand-induced death spiral, which is brought about by a shift in sales mix from labor intensive to technology intensive imaging services. In addition, this case offers an opportunity to develop the... View Details
Keywords: Sean Silverthorne
  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

Willums' plane was flying along the Greenland coastline on his way back to Norway after intense discussions with several prominent U.S. venture capital investors, among them Kleiner Perkins and Rockport Capital Partners, about investing... View Details
Keywords: Martha Lagace
  • 30 Jun 2020
  • What Do You Think?

Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?

minority backgrounds did not apply to HBS because of intimidation, poor counseling, or other notions that they didn’t qualify. The idea was to bring undergraduate students of minority backgrounds between their junior and senior years in college to campus for an View Details
Keywords: by James Heskett; Education
  • 26 Apr 2010
  • Research & Ideas

When Other Companies Compete Like Crazy, Dare to Be Different

"disconnect" between marketers and their customers occur? A: In my research, what I learned was that despite the fact that most companies are deeply committed to the concept of differentiation, at any given moment they are also View Details
Keywords: by Sarah Jane Gilbert
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