Intelligent Community Visionary of the Year - Publications - Faculty & Research

18 Oct 2022
Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

Most companies rely on artificial intelligence-based algorithms to make a wide variety of business decisions—from pinpointing the products customers prefer to determining which resumes should go to hiring... View Details

Keywords: by Rachel Layne

June 2016
Case

Big Spaceship: The Evolving Agency

By: Boris Groysberg and Matthew G. Preble

This case discusses the evolution of Big Spaceship, an advertising and marketing agency, from a product-focused business to a relationship-oriented one as clients seek deeper and more meaningful long-term partnerships. The 15-year-old company had already evolved... View Details

Keywords: Digital Marketing; Advertising; Advertising Campaigns; Marketing; Organizational Structure; Organizational Design; Organizational Culture; Organizational Change and Adaptation; Social Media; Advertising Industry; United States; New York (city, NY)

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Teaching Interest

Developing Yourself as a Leader

By: Ethan S. Bernstein

This course is an online leadership development program for the next generation of leaders (high-potential emerging leaders with rougly 7-15 years of work experience). Over 12 dynamic, high-impact weeks, a cohort of emerging leaders from around the globe engages... View Details

Keywords: Leadership; Leadership Development And Career Planning; Self-assessment; Self-awareness; Design Thinking; Communication; Career Advancement; Leadership Development; Personal Development and Career

April 2023
Article

Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession

By: Lucy Chen and J. Michael McWilliams

OBJECTIVE To compare care for patients of primary care physicians (PCPs) who were former chiefs with care for patients of nonchief PCPs.

DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details

Keywords: Performance Evaluation; Forecasting and Prediction; Knowledge Use and Leverage; Competency and Skills; Surveys; Health Industry

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One of the leading business thinkers in the world offers a bold, new theory of advanced leadership for tackling the world's complex, messy, and recalcitrant social and environmental problems.

Over a decade ago, renowned innovation... View Details

Web

The Benefits of Living in a Dorm at HBS | MBA

And in the dorms, we have Dwell Ambassadors whose responsibility is to plan events for and build community among our residents. I met one of my closest friends and fellow... View Details

16 May 2012
Research & Ideas

Can Decades of Military Overspending be Fixed?

production of weapon systems and equipment, DoD engages tens of thousands of prime contractors—including most of View Details

Keywords: by J. Ronald Fox; Service

02 Nov 2023
Blog Post

Getting a Peek Into the HBS Experience

current students to learn about the HBS community and student experience, and hear about MBA admissions and financial aid. Recently, we had the privilege View Details

21 Jun 2023
Blog Post

Building a Better World: The Harvard Builders Club

beginning of our MS/MBA journey started in summer of 2020. A month before meeting the greater MBA class, we gathered as the MS/MBA cohort for our... View Details

Research Summary

Overview

By: Nancy F. Koehn

My research focuses on crisis leadership and how leaders and their teams rise to the challenges of high-stakes situations. Using the lens of history, my work examines how individual leaders from business, government and other walks accomplish important—often seemingly... View Details

Keywords: Courageous Leadership In Turbulent Times; Emotional Experience Of Leaders; History Of Leadership; Leadership; Entrepreneurship; History; Media And Broadcasting Industry; Health Industry; Beauty And Cosmetics Industry; Fashion Industry; Advertising Industry; United States; Europe

16 Aug 2017
Research & Ideas

Researchers Use Google Street View to See the Future of Cities

safety in images over time, the researchers realized, they could see how and why parts of the city changed. “It was the perfect test lab for a... View Details

Keywords: by Michael Blanding; Real Estate

March 2014
Teaching Note

The Weather Company

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

New CEO David Kenny transformed The Weather Company in less than two years from a primary identity as a cable television channel to a multi-platform digital company innovating in the uses of weather data. He assesses progress and considers strategic choices and... View Details

Keywords: Leadership; Strategic Change; Technology; Digital; Weather; Organizational Change and Adaptation; Digital Platforms; Change Management; Leading Change; Growth and Development Strategy; Information Industry; Service Industry; Media and Broadcasting Industry

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21 Dec 2021
Blog Post

A Continuum of Innovation

As senior associate dean and chair of the MBA Program, Matt Weinzierl has a running list of questions that he and Jana P. Kierstead, the executive director of MBA and Doctoral programs, always keep in mind. They range from the curricular (How can we ensure that the MBA... View Details

Keywords: Jennifer Gillespie

15 Jun 2021
Blog Post

Aisha Fatima Dozie is Igniting Confidence as the Founder of Bossy Cosmetics

that have ignited her confidence over the years. Now she is sharing that confidence boost with others by using 20 years of experience, a lot of... View Details

Keywords: Entrepreneurship

19 May 2020
News

Exploring the Economics of a Pandemic; Alumni Forums Draw Closer Online

Black community as a private-enterprise desert, with devastating consequences.” To prevent this, he gave an overview of how to fill out the PPP loan application, and shared... View Details

Keywords: Margie Kelley

June 2015
Case

The Coca-Cola Company's Case for Creative Transformation

By: Thales S. Teixeira and Elizabeth Anne Watkins

In 2013, the Coca-Cola Company was awarded Creative Marketer of the Year by the Cannes Lions Festival (known as the "Oscar of Advertising") for the first time ever in history and nearly 50 years after the Festival's inception. Just one year before that, Jonathan... View Details

Keywords: Attention Economics; Creating Connections; Digital Marketing; Marketing Innovations; Social Networks; Advertising Content; Networked Brand; Beverage Industry; Coca-Cola; Digital Innovation; Digital Transition; Marketing; Marketing Communications; Innovation Strategy; Social and Collaborative Networks; Advertising; Creativity; Consumer Products Industry

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16 Mar 2003
Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

year deeply disturbing. I am appalled at the instances of greed and corporate wrongdoing uncovered at firms and organizations once held up as paragons View Details

Keywords: by Kim B. Clark

July 2012 (Revised August 2012)
Case

Friend Bank: The Time for Hope (Abridged)

By: Clayton Rose and Aldo Sesia

In 2010, Friend Bank was entering the fifth year of Hope Harris Johnson's ambitious 20-year growth plan to transform her family's one-branch community bank into an institution with a substantial presence in southeastern Alabama. Harris Johnson was pleased, so far, with... View Details