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Show Results For
- All HBS Web
(7,051)
- People (15)
- News (1,632)
- Research (3,412)
- Events (63)
- Multimedia (76)
- Faculty Publications (2,331)
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- 06 Nov 2017
- Research Event
Who is Responsible for the Future of Cities?
fellow at the Clayton Christensen Institute for Disruptive Innovation, where he studies how technological innovation can fuel growth in developing cities and nations. “You can’t regulate what you don’t yet... View Details
Keywords: by Carmen Nobel
- 18 Nov 2021
- Op-Ed
5 Principles for Scaling Change from IBM’s High School Innovation
Without leaving the hallways of their public high school, dozens of students from the economically distressed city of Newburgh, New York, have earned associate’s degrees in cybersecurity, arming them with in-demand skills and preparing them View Details
Keywords: by Kristen Senz
- Summer 2014
- Article
Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals
By: Anita L. Tucker, W. Scott Heisler and Laura D. Janisse
Frontline care providers in hospitals spend at least 10% of their time working around operational failures, which are situations where information, supplies, or equipment needed for patient care are insufficient. However, little is known about underlying causes of... View Details
Tucker, Anita L., W. Scott Heisler, and Laura D. Janisse. "Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals." Permanente Journal 18, no. 3 (Summer 2014): 33–41.
- 21 Jan 2020
- Research & Ideas
Lessons for Retailers from the Rebirth of Indie Bookstores
Institute conference in Baltimore on January 22. His talk, “Reinventing the Store: Achieving Growth in the Face of New Business Risks” will feature findings from his study on the bookstore sector. A new chapter View Details
- 2016
- Working Paper
More Effective Sports Sponsorship—Combining and Integrating Key Resources and Capabilities of International Sports Events and Their Major Sponsors
By: Ragnar Lund and Stephen A. Greyser
Organizations in the field of sports are becoming increasingly dependent on sponsors for their value creation and growth. Studies suggest that sports organizations (rights-holders) often fail to exploit the full potential of such sponsorship partnerships. The aim of... View Details
Keywords: Sponsorship; ＂Sports Organizations,; Case Study; Europe; Business Relationships; Collaborative Marketing; Value Co-creation; Relationship Portfolio Management; Value Creation; Cases; Marketing; Sports; Sports Industry; Europe
Lund, Ragnar, and Stephen A. Greyser. "More Effective Sports Sponsorship—Combining and Integrating Key Resources and Capabilities of International Sports Events and Their Major Sponsors." Harvard Business School Working Paper, No. 16-139, June 2016.
- 12 Sep 2023
- Book
Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You
goals, is the backbone of Brooks’ new book with Oprah Winfrey, Build the Life You Want: The Art and Science of Getting Happier. They weave together the best happiness how-tos from social psychology, behavioral economics, and neuroscience research to create what Brooks... View Details
Keywords: by Avery Forman
- September 2018 (Revised March 2019)
- Case
National Australia Bank: Looking Out for the Customer
By: Mark R. Kramer and Hugh Foley
After learning that most defaults were due to health, job or marital problems, National Australia Bank revised its debt collection department to shift from penalizing people in default to assisting them in developing a work-out plan, enabling more than 90% to meet... View Details
Keywords: Banks and Banking; Borrowing and Debt; Customer Focus and Relationships; Success; Australia
Kramer, Mark R., and Hugh Foley. "National Australia Bank: Looking Out for the Customer." Harvard Business School Case 719-417, September 2018. (Revised March 2019.)
- November 2008
- Supplement
Dogus Group: Weighing Partners for Garanti Bank (Video)
By: Tarun Khanna and Krishna G. Palepu
Khanna, Tarun, and Krishna G. Palepu. "Dogus Group: Weighing Partners for Garanti Bank (Video)." Harvard Business School Video Supplement 709-807, November 2008.
- December 2009 (Revised June 2010)
- Case
Goldman Sachs: A Bank for All Seasons (A)
By: Lena G. Goldberg and Tiffany Lynne Obenchain
Facing the worldwide financial crisis, Goldman Sachs CEO Lloyd Blankfein considered his options including whether his company could avoid a forced marriage and what steps Goldman Sachs should take to try to restore confidence in financial services companies. View Details
Keywords: Decision Choices and Conditions; Financial Crisis; Commercial Banking; Investment Banking; Governing Rules, Regulations, and Reforms; Crisis Management; Business Strategy; Banking Industry
Goldberg, Lena G., and Tiffany Lynne Obenchain. "Goldman Sachs: A Bank for All Seasons (A)." Harvard Business School Case 310-055, December 2009. (Revised June 2010.)
- Article
Credit and Punishment: Are Corporate Bankers Disciplined for Risk-Taking?
By: Janet Gao, Kristoph Kleiner and Joseph Pacelli
We examine whether bankers face disciplining consequences for structuring poorly performing corporate loans. We construct a novel data set containing the employment histories and loan portfolios of a large sample of corporate bankers and find that corporate credit... View Details
Keywords: Syndicated Loans; Credit Events; Career Outcomes; Loan Officers; Banks and Banking; Financing and Loans; Risk Management; Corporate Finance; Personal Development and Career
Gao, Janet, Kristoph Kleiner, and Joseph Pacelli. "Credit and Punishment: Are Corporate Bankers Disciplined for Risk-Taking?" Review of Financial Studies 33, no. 12 (December 2020): 5706–5749.
- 28 May 2019
- Research & Ideas
Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets
espouse their point of view. Lobbying for that through a coalition such as the Council for Institutional Investors (CII) can help. We are a nation of laws. And we can have... View Details
- April 2006
- Case
Medical Innovation Beyond MedStar: Mobilizing for National Impact
By: Rosabeth M. Kanter, Ryan Raffaelli and Michelle Heskett
Dr. Craig Feied, director of MedStar Health's Medical Informatics programs, wanted his innovations to influence national health care. Since joining Washington Hospital Center's Emergency Department in 1995 with Dr. Mark Smith, their information system had become the... View Details
- June 2012
- Article
The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control
Using data from embedded participant-observers and a field experiment at the second largest mobile phone factory in the world, located in China, I theorize and test the implications of transparent organizational design on workers' productivity and organizational... View Details
Keywords: Transparency; Privacy; Organizational Learning; Operational Control; Organizational Performance; Chinese Manufacturing; Field Experiment; Rights; Interpersonal Communication; Management Practices and Processes; Ethics; Corporate Disclosure; Performance Productivity; Boundaries; Organizations; Social and Collaborative Networks; Labor and Management Relations; Power and Influence; Manufacturing Industry; China
Bernstein, Ethan S. "The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control." Administrative Science Quarterly 57, no. 2 (June 2012): 181–216.
- December 2009 (Revised June 2010)
- Supplement
Goldman Sachs: A Bank for All Seasons (B)
By: Lena G. Goldberg and Tiffany Lynne Obenchain
Having taken steps to shore up investor confidence, during the turbulent fourth quarter of 2008, Goldman Sachs confronts the challenge of whether its business model will continue to be viable under radically altered market conditions and a new regulatory regime. View Details
Keywords: Business Model; Financial Crisis; Investment Banking; Financial Management; Financial Strategy; Governing Rules, Regulations, and Reforms; Business Strategy; Banking Industry
Goldberg, Lena G., and Tiffany Lynne Obenchain. "Goldman Sachs: A Bank for All Seasons (B)." Harvard Business School Supplement 310-056, December 2009. (Revised June 2010.)
- 29 May 2001
- Research & Ideas
Good News, Not Blues, For the Inner City
economy," is ripe for economic vitality, says HBS Professor Michael E. Porter. And, as he explained in a plenary session called "Inner City Renewal" at the HBS 2001 Global Alumni Conference, there are hundreds of new... View Details
Keywords: by Martha Lagace
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
went to Washington, I saw a tremendous need for fact-based analysis to inform policymaking” Last spring, Toffel sought to change that by taking the unusual step of convening academics and government regulators in the same room View Details
Keywords: by Michael Blanding
- 19 Sep 2018
- Sharpening Your Skills
Say Again? Uncommon Advice for Common Business Problems
iStock Much has been accomplished by business leaders who turned left when told to turn right, who reached for the door instead of for the stars, who hired A when the search committee unanimously recommended... View Details
Keywords: by Sean Silverthorne
- 15 Oct 2001
- Research & Ideas
Four Questions for David Garvin and Michael Roberto
describe collaborative problem-solving. The "advocacy" process they mention is more of a contest among multiple points of view.Lagace: What leaders come to mind as people who use or have used the inquiry process to great... View Details
Keywords: by Martha Lagace
- 22 Sep 2014
- Op-Ed
Online Banks Fill Funding Needs for Small Business
which other online upstarts such as Amazon.com changed retail and Square changed the small business payments business. A few factors account for the rapid growth of the entrants. First, institutional debt... View Details
- 2022
- Chapter
Sustainability for People and the Planet: Placing Workers at the Center of Sustainability Research
By: Julie Yen, Julie Battilana and Emilie Aguirre
Though workers face a series of critical challenges in contemporary work organizations, they are often overlooked in conversations about sustainable business. In this chapter, we argue that prioritizing the rights and well-being of workers is a core dimension of... View Details
Keywords: Environmental Sustainability; Employees; Well-being; Corporate Social Responsibility and Impact; Organizational Structure; Social Issues
Yen, Julie, Julie Battilana, and Emilie Aguirre. "Sustainability for People and the Planet: Placing Workers at the Center of Sustainability Research." Chap. 11 in Handbook on the Business of Sustainability: The Organization, Implementation, and Practice of Sustainable Growth, edited by Gerard George, Martine R. Haas, Havovi Joshi, Anita M. McGahan, and Paul Tracey, 189–214. Edward Elgar Publishing, 2022.