Publications

September 2005
Case

IBM Network Technology (A) (Abridged)

By: Michael L. Tushman

An unconventional manager within IBM leads the creation of a business unit with multibillion-dollar potential, winning over customers and nudging the organization to make the changes needed to achieve dramatic growth. Exemplifies how organizational design and... View Details

Keywords: Organizational Design; Management Teams; Leadership Style; Growth and Development; Growth and Development Strategy; Employees; Information Technology Industry

2023
Working Paper

Learning to Use: Stack Overflow and Technology Adoption

By: Daniel Jay Brown and Maria P. Roche

In this paper, we examine the potential impact of Q&A websites on the adoption of technologies. Using data from Stack Overflow – one of the most popular Q&A websites worldwide – and implementing an instrumental-variable approach, we find that users whose questions... View Details

Keywords: Technology Adoption; Knowledge Sharing

Read Now

1980
Mimeo

The Generation of Industrial Technology by the Less Developed Countries

By: Pankaj Ghemawat and Louis T Wells Jr

Keywords: Information Technology; Developing Countries and Economies

1992
Chapter

A Case Study in the Assimilation of Technology Support for Teams

By: L. M. Applegate

Keywords: Groups and Teams; Information Technology; Organizational Change and Adaptation; Technological Innovation

December 2020
Case

Tencent: Combining Technology and Culture

By: Elie Ofek, Billy Chan and Dawn H. Lau

Tencent, one of the largest Internet conglomerates in China, had a vision to become a "Tech+Culture" firm. With dominant market shares in online games and social networking, it had built a vast Internet-based entertainment ecosystem, and was now focused on cultural... View Details

Keywords: Media Franchise; Marketing; Market Entry and Exit; Product Launch; Strategy; Culture; China

December 1998 (Revised May 1999)
Case

PlaceWare: Issues in Structuring a Xerox Technology Spinout

Xerox has established a process to spin out technologies it develops that do not fit with its current business needs. To structure these "spinouts," a number of issues arise on how to treat people and intellectual property. PlaceWare is the first technology to go... View Details

Keywords: Technology; Commercialization; Corporate Entrepreneurship; Intellectual Property

2005
Dissertation

The Role of Immigrant Scientists and Entrepreneurs in International Technology Transfer

By: William R. Kerr

Keywords: Information Technology; Immigration; Entrepreneurship; Science; Trade

January 2002
Article

Barriers to Resolution in Ideologically Based Negotiations: The Role of Values and Institutions

By: K. A. Wade-Benzoni, A. J. Hoffman, L. L. Thompson, D. Moore, J. Gillespie and Max Bazerman

Keywords: Negotiation; Value

Find at Harvard

01 Jan 1980
Conference Presentation

The Impact of Public and Private Institutional Policies on Families: The Work Place

By: R. M. Kanter and A. R. Cohen

Keywords: Family and Family Relationships; Policy

July 2004 (Revised September 2004)
Background Note

A Conversation about Information Technology

Two managers discuss the benefits, costs, opportunities, and headaches of corporate computing. Topics include security, training, the Internet and Web, collaboration, productivity, Moore's Law, computer crashes, upgrades, open source software, network effects,... View Details

Keywords: Information Technology; Problems and Challenges

2007
Chapter

Process Management, Technological Innovation, and Organizational Adaptation

By: Mary Benner and M. Tushman

The promise of process management practices is that as organizations focus on variance reduction and increased process control, they will drive both speed and organizational efficiency. However, this promise also accentuates the dark side of process management. These... View Details

Keywords: Competency and Skills; Innovation and Management; Technological Innovation; Management Practices and Processes; Business Processes; Organizational Change and Adaptation; Organizational Design

2007
Other Paper

The Institutional Dynamics of Community Fields: Growth and Decline in the Nonprofits of 100 American Cities, 1987-2002

By: Christopher Marquis, Gerald F. Davis and Mary Ann Glynn

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January 1996 (Revised March 1998)
Case

Linking Strategy and Innovation: Materials Technology Corporation

By: Clayton M. Christensen

Materials Technology Corp. (MTC), a high-tech materials company, is struggling in its development portfolio and to achieve a better record of delivering new products on time. View Details

Keywords: Technology; Innovation and Invention; Business Strategy; Time Management; Product; Production; Technology Industry; Technology Industry; Technology Industry; United States

April 2001
Case

Technology Legend in China, A

Describes the sources of Legend's surge to dominance of the Chinese computer market and the subsequent split of distribution and manufacturing into Digital China and Legend Computing. View Details

Keywords: Organizational Change and Adaptation; Production; Distribution; Competitive Strategy; Computer Industry; China

November 2002
Article

Finding the Organizational Sources of Technological Breakthroughs: The Story of Hewlett Packard's Thermal Ink-jet

Keywords: Organizations; Technology; Computer Industry; Manufacturing Industry

Find at Harvard

Research Summary

Flexibility, Information Technology and Operations

Upton is now examining the role of Information Systems in determining long-term operational effectiveness. As Corporate Information Systems have become increasingly monolithic, the dangers of long-term inflexibility loom large. In manufacturing/operations, the... View Details

January 2021
Article

Institutional-Political Scenarios for Anthropocene Society

By: Andrew J. Hoffman and P. Devereaux Jennings

Natural scientists have proposed that humankind has entered a new geologic epoch. Termed the “Anthropocene,” this new reality revolves around the central role of human activity in multiple Earth ecosystems. That challenge requires a rethinking of social science... View Details

Keywords: Institutional Change; Institutional Theory; Natural Environment; Society; Environmental Sustainability