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Show Results For
- All HBS Web
(514)
- News (54)
- Research (445)
- Multimedia (1)
- Faculty Publications (93)
- 22 Jan 2020
- News
What It Takes
young, and I started asking questions about his background and what he did, and he started asking me about how does he run a better operation, with this giant thing, because he had no experience. And we ended up talking for two and a half hours. I told him how to hire... View Details
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
surprising that many retailers have adopted loyalty programs as a convenient mechanism of meaningful differentiation. Ultimately, loyalty programs should offer incentives for shoppers to reduce their store switching by offering them... View Details
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
securities. "In 2004 and 2005 as these subprime loans started to emerge, it really wasn't a particular problem because of the lag effect, because people who couldn't pay off these mortgages with toxic terms and exploding payment... View Details
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
comparing social relations, for instance prebrokering versus postbrokering, reveals a broker’s impact; (d) brokering can influence others’ relationships positively or negatively; and (e) information and incentives are two principal means... View Details
Keywords: Dina Gerdeman
- 21 Jun 2011
- First Look
First Look: June 21
learning among lower-level employees. We exploit a field-research setting in which business units vary in the "tightness" with which they monitor employee decisions. We find that tighter monitoring gives rise to implicit View Details
Keywords: Sean Silverthorne
- 01 Feb 1997
- News
Doing It Your Way
diverse product lines in health care, computers, printers, and scientific instruments, he notes, because it has established autonomous divisions around the globe with clear performance targets and incentives to grow. Other innovative... View Details
- 19 Jan 2011
- First Look
First Look: Jan. 18
culture. We also find wide variation across variables for ratings consistency among analysts covering the same firm. On average, consistency is higher for sell-side than buy-side analysts, consistent with sell-side analysts facing greater View Details
Keywords: Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
show that the decline in auctions was not driven by changes in the type of sellers and items. Instead, seller incentives changed. We estimate the demand facing individual sellers at different points in time and document falling sale... View Details
Keywords: Sean Silverthorne
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
upgrades. This partly explains, I believe, why they have been among the first European companies to build strong IR departments. Now they can use IR to explain their business to stockholders as well as communicate to their many other stakeholders. Beyond this shared... View Details
- 11 Dec 2007
- First Look
First Look: December 11, 2007
this disconnect: The different approaches the disciplines take to translating real-world behavior into the laboratory create a ''gap in abstraction,'' which contributes to crucial differences in philosophy about the roles of deception and View Details
Keywords: Martha Lagace
- 21 Feb 2017
- First Look
First Look at New Research: February 21
Eleanor W., and Christopher T. Stanton Abstract—Small business owners and others who are self-employed have the option to transition to paid work. If there is initial uncertainty about entrepreneurial earnings, this option increases the expected lifetime value of... View Details
Keywords: Carmen Nobel
- 08 Jun 2010
- First Look
First Look: June 8
to accomplish the following: mine your sales data to identify "homerun" products you're missing; reinvent your forecasting and pricing strategies; build end-to-end agility into your supply chain; establish incentives that align... View Details
Keywords: Martha Lagace
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
Unix and threatened Linux users with lawsuits over infringement of those rights unless they agree to pay substantial licensing fees. IBM, which was one of the prime corporate sponsors of Linux as well as the target of a lawsuit by SCO... View Details
- Web
Print View - Course Catalog
and, most of all, moving the provision of trust from institutions and governments to network protocols that have no central authority. They challenge the core notions of brand value, scale, regulatory guardrails, hierarchy, incentives... View Details
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
must pay the cost of the marketplace, not the sellers. Sahlman: Scott, can you give us the short version of your career? Randall: After working at Procter & Gamble in brand management and in consumer packaged goods, I got into... View Details
- 01 Sep 2017
- News
City of Dreams
lived there. I spent a couple of months immersed in that community, with our mandate being to figure out how to move them. “We started investigating what their right was to be there in the first place,” he says. “Most had been paying... View Details
- 01 Feb 2011
- First Look
First Look: Feb. 1
accountability are not new. Leaders of organizations, be they nonprofit, business, or government, face a constant stream of demands from various constituents demanding accountable behavior. But what does it mean to be accountable? By and large, nonprofit leaders tend... View Details
- 01 Dec 2016
- News
Alumni Books of 2016
a product or service, any business can improve its innovation track record, creating products that customers will pay premium prices to bring into their lives. Entrepreneurs in Every Generation: How Successful Family Businesses Develop... View Details