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Show Results For
- All HBS Web
(852)
- People (3)
- News (211)
- Research (519)
- Events (3)
- Multimedia (6)
- Faculty Publications (252)
- 01 Jun 2020
- News
Check In
option where we drop the delivery next to the door so they don’t have any interaction with people. The unfortunate thing is that hospitality is all about people. We’re now, as an industry, trying to figure out how we eliminate people from... View Details
- 01 Sep 2010
- News
RX for Change
Hospital before joining the HBS faculty in 1997. “We knew we needed a program that ran for longer than a week that not only addresses the higher-level strategic questions but also considers the difficult blocking and tackling that makes... View Details
- 06 Mar 2012
- First Look
First Look: March 6
residential real estate and away from more productive investments. Third, the cost of professional investment management is too high, which drains talent from other industries. The financial sector could promote the health and... View Details
Keywords: Sean Silverthorne
- 01 Sep 2004
- News
Tracking a Turnaround
Levy, CEO of Boston’s Beth Israel Deaconess Medical Center, if he would serve as the subject for a multimedia case study currently taught in the MBA Program’s General Management elective and in the AMP Executive Education program. “I told... View Details
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
in hospitals. One condition of funding was that she also create a tool to improve the safety climate and encourage senior managers to become more engaged in hospital safety initiatives. “It was not that... View Details
Keywords: by Paul Guttry
- 11 Dec 2017
- News
Growing from Within
Photo courtesy of Paulo Pena Photo courtesy of Paulo Pena The great majority of McDonald’s U.S. restaurants are run by external owner/operators. Paulo Pena (MBA 2004) is responsible for the rest. As vice president and managing director of... View Details
- 01 Mar 2025
- News
Venture: Time Heals All
Assembling a nursing schedule for a hospital ward can be surprisingly difficult—a little like playing three-dimensional Tetris, says Ilana Springer Borkenstein (MBA 2022). “It is a really challenging, tedious task.” Nurse View Details
- 11 Mar 2010
- News
Health Care: The Simple Solution
- 12 May 2015
- News
A Flash of Insight
what they should be doing with their lives. Louis B. Cooper (MBA 1988) was among them. Until earlier in the year, he had been managing partner at Anvil Capital Management, a hedge fund he had launched a year prior following a successful... View Details
- 01 Jun 2010
- News
2010 Leadership Fellows
Eleven graduating MBAs have taken positions with nonprofit and public-sector organizations with the support of the School’s Leadership Fellows Program. The program awards key management positions for one year at competitive salaries. This... View Details
- 01 Dec 2007
- News
Where Are the Innovators in Health Care?
medical technology and health-insurance sectors, when it comes to health services, the 800-pound gorilla of our system, entrepreneurs are nowhere to be found. And their absence has enabled the status quo providers to get fat and sloppy. One analysis showed that View Details
- Career Coach
Megan Gardner
Circles.Work Experience: Tech Start-ups (Board member, Advisor, CEO/Founder), Investment Banking (including M&A) - Deutsche Bank, SoundView Technology (bought by Schwab), Strategy Consulting / Business Development (Ameriprise Financial), View Details
- 01 Sep 2009
- News
From Bytes to Bites
restaurants. Things went well, until — as is so often true in the mercurial world of restaurants — they didn’t. Thomas put her expertise in operations and management to work, helping to sort out some of the financial difficulties the... View Details
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
Charlotte, which in 2014 owned and managed hospitals and acute care facilities in three states. In 2011, Carolinas launched Dickson Advanced Analytics, which incorporated complex clinical, financial,... View Details
- 01 Dec 2000
- News
A London Lodging Landmark
At London's storied Ritz Hotel, where Charlie Chaplin once tossed carnations out his window to adoring fans below and where Tallulah Bankhead drank champagne from her slipper, managing director Giles Shepard (14th PMD) is overseeing... View Details
Keywords: Hospitality
- 01 Jun 2010
- News
Michael Depatie
was ranked number one in guest satisfaction for 2009 by the Market Metrix Hospitality Index (based on over 130,000 hotel customer surveys), beating competitors including the Ritz-Carlton, W Hotels, and the Four Seasons. Michael Depatie... View Details
- 01 Jun 2006
- News
Faculty Books
The Last Tycoon, and other stories, he addresses issues leaders face, such as the soundness of their vision, their readiness to take on responsibility, the depth of their compassion, and their ability to manage success. Institutions,... View Details
- 03 Feb 2014
- News
Eyes on Medical Breakthroughs
in," she said. "In my second year, I made $100,000, which was an enormous amount at the time." Krauss' career in investment banking lasted about a decade. Seeking a more personally meaningful career, she enrolled in Harvard Medical School and trained at two... View Details
- 26 Jan 2015
- News
The Ingredients for Success
new public-private partnership to launch the city’s first cooking school. Within a few months of her hire, the New Orleans Culinary and Hospitality Institute (NOCHI) had purchased an abandoned, 93,000-square-foot building in downtown New... View Details