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Show Results For
- All HBS Web
(1,018)
- People (2)
- News (235)
- Research (650)
- Events (3)
- Multimedia (3)
- Faculty Publications (156)
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- 25 Nov 2008
- First Look
First Look: November 25, 2008
Shine, Stern & Partners) and the buyer (MINI USA) and asks them to develop a sales strategy and a buying strategy for advertising services. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=508043 View Details
Keywords: Martha Lagace
- 20 Nov 2012
- First Look
First Look: November 20
rational for a platform to limit the number of applications available on it. Our model is based on the observation that even if users prefer application variety, applications often also exhibit direct network effects. When there are direct network effects, users prefer... View Details
Keywords: Sean Silverthorne
- 03 Mar 2009
- First Look
First Look: March 3, 2009
catalog and online channels. We show that the emergence and strength of cannibalizing and complementary effects vary over time, across type of channel, and by type of customer and provides insight into when and where managers can expect... View Details
Keywords: Martha Lagace
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
"In the case of McDonald's, for example, their primary customer is not the consumers who eat their food, but real estate developers. People haven't always thought hard about this issue. The implication is that you have to put the... View Details
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
the richest offer. Imagine that you're an NHL general manager. You have a month, at most, to fill your team's roster before training camp begins. What's your strategy? If you expect that your rivals will go on a spree and overspend for... View Details
- 31 Mar 2002
- What Do You Think?
Is This the Decade of the Investor?
influx of foreign capital helped finance investments in new technology, one might also conclude that U.S. employees and consumers benefited to a significant degree at the expense of foreign investors. This is particularly true for money... View Details
Keywords: by James Heskett
- 02 Sep 2014
- First Look
First Look: September 2
https://www.hbs.edu/faculty/Pages/download.aspx?name=14-062.pdf September 2014 Managing Consumer Services: Factory or Theater Customer Experience and Service Design By: Karmarkar, Uday, and Uma R. Karmarkar Abstract—While services already... View Details
Keywords: Sean Silverthorne
- 21 Nov 2012
- Research & Ideas
What Health Care Managers Need to Know--and How to Teach Them
Global health care is entering its most challenging era, with increasing demand for services from consumers newly arrived in the middle class, under-served people, and rapidly aging populations, all the while dealing with the need to... View Details
- 17 Sep 2013
- First Look
First Look: September 17
In some cases, people can spare themselves the trouble of deliberation and instead "decide by mind wandering" yet experience no decrease in satisfaction. September 2013 Review of Financial Studies Expectations of Returns and... View Details
Keywords: Sean Silverthorne
- 02 Aug 2016
- First Look
August 2, 2016
the optimal capital requirement is around 20%. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51305 The Empirical Economics of Online Attention By: Boik, Andre, Shane Greenstein, and Jeffrey Prince Abstract—In several markets, firms compete not... View Details
Keywords: Sean Silverthorne
- 07 Apr 2015
- First Look
First Look: April 7
overachievement bonuses) to keep high performers, low performers, and average performers engaged throughout the year. Managers should be careful in setting and adjusting quotas. For instance, studies show that ratcheting (raising a salesperson's annual quota if he or... View Details
Keywords: Sean Silverthorne
- 21 Oct 2014
- First Look
First Look: October 21
implement a rigorous analytical framework for empirically evaluating the relative performance of firm-level expected-return proxies (ERPs). We show that superior proxies should closely track true expected returns both cross sectionally... View Details
Keywords: Sean Silverthorne
- 09 May 2011
- Research & Ideas
Moving From Bean Counter to Game Changer
and consumer lending. The researchers chose to study risk-management experts because their role has risen in importance with demands for improved corporate governance and the need for better forecasting and modeling. After the financial... View Details
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
people are chronically disappointed and frustrated by their experiences as consumers and employees. We no longer trust large organizations to serve our needs. On every level, we are experiencing a divisive "us vs. them"... View Details
Keywords: by Martha Lagace
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
expected to look for some objective standard of reasonable care before they will concur that indoor environments are reasonably safe. There are likely to be do-it-yourselfers, top shelf evaluators—and charlatans. You will need to be able... View Details
- 29 Oct 2013
- First Look
First Look: October 29
Western and white beauty ideals emerged as the global standard. The momentum of this standard was reinforced by the impact of Hollywood and other drivers of an international consumer culture from the interwar years. However the study... View Details
Keywords: Sean Silverthorne
- 06 Jul 2015
- Research & Ideas
Money and Quotas Motivate the Sales Force Best
just given it—conditional versus unconditional. Doug J. Chung, an assistant professor in the Marketing unit, and Das Narayandas, the James J. Hill Professor of Business Administration, explain what kind of bump managers can expect from... View Details
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
interest rates than predicted by the standard expectations hypothesis. We find that, since 2000, such high-frequency "excess sensitivity" remains evident in U.S. data and has, if anything, grown stronger. By contrast, the positive... View Details
Keywords: by Sean Silverthorne
- 15 Nov 2011
- First Look
First Look: November 15
in Two-Sided Markets Authors:Andrei Hagiu and Daniel Spulber Abstract The strategic use of first-party content by two-sided platforms is driven by two key factors: the nature of buyer and seller expectations (favorable vs. unfavorable)... View Details
Keywords: Sean Silverthorne
- 20 Feb 2008
- First Look
First Look: February 20, 2008
highlight a two-stage process for marketing resource allocation. In stage one, a model of demand is estimated. This model empirically assesses the impact of marketing actions on consumer demand of a company's product. In stage two,... View Details
Keywords: Martha Lagace