Employee Relations - Publications - Faculty & Research

04 Jan 2022
What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

a board member, I’ve unfortunately had to confront these issues. The McDonald’s board faced these issues in October 2019. The company’s CEO at the time, Steve Easterbrook, was found to have “engaged in a consensual relationship with an View Details

Keywords: by James Heskett

01 Oct 1999
News

Eight Among Many: Alfred A. Checchi

education. In turn, as a college graduate who became a federal government employee and a consultant in Washington, Checchi's father set an example that helped pave the way for young Al to win a private school scholarship, which led to... View Details

Keywords: Garry Emmons

15 Dec 2021
Research & Ideas

The 10 Most Popular Articles of 2021

surprisingly, the 10 most-read articles on Harvard Business School Working Knowledge reflected the mood swings of another challenging, complex year for managers and employees everywhere. The 10 most popular articles 1. COVID Killed the... View Details

Keywords: by Danielle Kost

22 May 2018
First Look

New Research and Ideas, May 22, 2018

performance, even after controlling for current performance, and that this relation is driven by the perceptions of middle management and professional staff rather than senior executives, hourly, or commissioned workers. Taken together,... View Details

Keywords: Dina Gerdeman

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

in-house training on those issues of particular sensitivity in their industry. Exhorting employees to be ethical is not enough. As one manager convicted of price-fixing put it: "I thought I had morals. I still think I do. I didn't... View Details

Keywords: by Sean Silverthorne; Legal Services

17 Sep 2018
Research & Ideas

Welcome to Retirement. Who Am I Now?

going to be doing Monday through Friday. And you have a clear identity related to your work,” Amabile says. “You go from that to having to be an architect of a new life structure and, often, a new identity, where you need to build a new... View Details

Keywords: by Dina Gerdeman; Entertainment & Recreation

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

all is, nowadays, very low. Frei: That final category has to be zero, which is an astonishing fact. Five years ago, it was sizable. Is it better to address inclusion tomorrow or today? Today, by miles, because not only are the problems going to stack up, but also your... View Details

Keywords: by Jen McFarland Flint

30 Jul 2018
Research & Ideas

Why Ethical People Become Unethical Negotiators

deliberate on important decisions. Masking the gender of applicants for tech jobs before deciding whether they should be interviewed can remove bias from the process. And when selecting employees for a task, managers should compare two or... View Details

Keywords: by Dina Gerdeman

Web

After the Opium War: Treaty Ports and Compradors - A Chronicle of the China Trade

Related Collections Site Credits I must say the Comprador has come out like a brick. I can count upon . . . certain $23,000. — Albert Heard to John Heard, Hong Kong, February 28, 1863 22 After the Opium War: Treaty Ports and Compradors By... View Details

22 Feb 2023
Blog Post

Meet the Disability Advocacy and Affinity Group (DAAG)

other content into the HBS curriculum. I am interested in how disability is perceived in the workplace and wish to create better awareness around the unseen burdens that employees with disabilities must navigate. I was diagnosed with... View Details

10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

Works on the subject of leadership weigh down bookstore shelves the world over. Tomes tell you how to be a 30-second manager, how to inspire your employees like Churchill, and the three keys to "strength-based leadership."... View Details

Keywords: by Martha Lagace; Education

17 Sep 2012
Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

Autumn has sprung, and the cold, dreary days of winter are around the corner. But take heart, wistful sun lovers. It turns out that lousy weather is actually good for business operations. A new research paper reports that a decrease in sunny weather is directly View Details

Keywords: by Carmen Nobel

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

to get resistance. And that's what leadership is about. Leadership is about moving companies to places where their normal operating leaders would not take them. And as it relates to this issue in terms of the development advancement of... View Details

Keywords: by Staff; Pharmaceutical

03 Jun 2022
Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

the benefits of the “work-from-anywhere” movement for both companies and workers. “There’s been brain drain from small towns into large urban clusters, but I don't think we have seen the spatial redistribution that we could potentially see because of work from... View Details

Keywords: by Kara Baskin

Web

Strategy Execution Online Course | HBS Online

systems for every dimension of business performance Identify and manage risks that could derail strategy execution Empower employees through proprietary frameworks like the Job Design Optimization Tool, which helps design high-performance... View Details

26 Mar 2020
Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

feel they can contribute to overcoming the uncertainty, overcoming the crisis. Engaging employees in this way will also reduce that rumor mill, give confidence to them that they will then project in turn to the people who are relying on... View Details

Keywords: by John A. Quelch; Health

08 Oct 2018
Research & Ideas

Knowing What Your Boss Earns Can Make You Work Harder

sure employees were being honest in their beliefs about others’ compensation, the researchers, working with the bank’s HR department, offered monetary rewards for employees who accurately guessed the average... View Details

Keywords: by Rachel Layne

July 2024 (Revised October 2024)
Case

Knowledge Transfer: Toyota, NUMMI, and GM

By: Willy Shih

New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production processes American automakers used at the... View Details

Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States

Citation

Educators

Purchase

07 May 2020
Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

accommodating an appropriate level of economic activity. Businesses have historically overcome this type of challenge through the introduction of risk-mitigating technologies, which in this pandemic include technologies, business practices, and strategies that improve... View Details

Keywords: by Hong Luo and Alberto Galasso

31 Jan 2018
Research & Ideas

American Idle: Workers Spend Too Much Time Waiting for Something to Do

more realistic view of how long tasks take and which employees have extra capacity, allowing them to allocate work better and recoup costs from unnecessarily idle time. This story originally appeared under the headline "American... View Details

Keywords: by Michael Blanding

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