Filter Results:
(670)
Show Results For
- All HBS Web
(670)
- News (127)
- Research (472)
- Multimedia (2)
- Faculty Publications (107)
Show Results For
- All HBS Web
(670)
- News (127)
- Research (472)
- Multimedia (2)
- Faculty Publications (107)
- 21 Jul 2009
- First Look
First Look: July 21
stronger. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers (revised) Authors:David I. Levine and... View Details
Keywords: Martha Lagace
- 01 Jun 2014
- News
Alumni and Faculty Books for June 2014
which employees act like free agents. The solution? Think of employees not as family or free agents but as allies. Both managers and employees must trust each other enough to... View Details
- Web
What Happens When Company Tweets Get Political | Working Knowledge
a time when corporate America was not very online. Most companies used social media for promoting products and services or engaging with consumers in a friendly fashion. Political posts on a company account were rare. That all changed... View Details
- 19 Nov 2012
- Research & Ideas
LEED-ing by Example
specializes in real-estate issues, having spent several years as CEO of a construction company. "These characteristics—good credit, interest in employee health, ability to do a sophisticated analysis of total occupancy cost, awareness of... View Details
- 14 Apr 2009
- First Look
First Look: April 14, 2009
manage a vast external network of client employees and an equally vast internal network of the firm's employees. The GEP needs to have a deep understanding of the client and its industry in order to identify opportunities and problems... View Details
Keywords: Martha Lagace
- 22 Mar 2016
- First Look
March 22, 2016
must overcome severe individual and organizational biases that prevent managers and employees from thinking deeply and analytically about their risk exposure. In this paper, we draw lessons from seven case studies about the multiple and... View Details
Keywords: Sean Silverthorne
- 28 May 2012
- Research & Ideas
A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy
Associates. A social responsibility strategy should fulfill two goals: create a positive social impact, and enhance the company's brand, reputation, employee morale, and/or its bottom line, Rangan says. "But it does not have to be totally... View Details
Keywords: by Dina Gerdeman
- 12 Aug 2002
- Op-Ed
Using Big Business to Fight Poverty
firms that have already joined the UN's Global Compact to promote social programs around the world. To put the WDC in place, a number of actions would be needed. First, the UN would draft a corporate charter to define the purpose of the... View Details
Keywords: by George C. Lodge
- 16 Apr 2001
- Research & Ideas
Making the Most of Government Upheaval
workforce from 50,000 to 5,500 employees and the sale of all of its non-oil-related assets. By the end of this eighteen-month phase, two-thirds of the company was sold. In Stage II, YPF took advantage of expansion opportunities by... View Details
Keywords: by Nancy O. Perry
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
- 09 Jan 2007
- First Look
First Look: January 9, 2007
feedback, managers should ask themselves whether they're getting truthful evaluations from their subordinates. (In all likelihood, they aren't.) It takes time and discipline to persuade your employees to tell you about your failings.... View Details
Keywords: Martha Lagace
- 14 Apr 2003
- Research & Ideas
Andy Grove on the Confident Leader
Thus, in many ways, the whole teaching model condemns managers to act after the game is over. Maybe you can't teach intuition, but maybe you can. AG: You can promote intuition. You can recognize the innate aptitude of people to grasp what... View Details
- Web
Online Transforming Customer Experiences Course | HBS Online
Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Design a defined, service-driven value proposition Understand sustainable pricing, the service-profit chain, and customer journeys Motivate employees to deliver exceptional,... View Details
- 12 Jan 2010
- First Look
First Look: Jan. 12
actions. Combining supermarket scanner data with firm-level financial data, we find evidence that differs from prior literature. Instead of reducing expenditures to boost earnings, soup manufacturers roughly double the frequency and adversely change the mix of... View Details
Keywords: Martha Lagace
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
communities) and the moderating effects of team leader experience. We test our moderated mediation model in a sample of 121 teams that filed patents in a Fortune 50 company’s India R&D center between 2005 and 2015 using proprietary View Details
- 02 Jan 2001
- Research & Ideas
Gurus in the Garage
the individual but eventually brought ruin to all. The culture of Silicon Valley turns that system on its head. The bank of expertise in Silicon Valley represents a triumph of the commons: resources are extracted and replenished in a self-regulating and efficient... View Details
Keywords: by Dorothy Leonard & Walter Swap
- 01 Dec 2020
- News
Karmic Kickstart
of those less fortunate pivots was pretty standard stuff: After a change in leadership, I was unceremoniously fired at the bank where I had been promoted just a few days earlier. After a year of frustration and effort I gave up on the... View Details
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
Wittenberg put it, " management will never fix the health care system (it) can promote standardization and mass production (but) the actions of individual managers will have no effect on the overall system," one that as Barry... View Details
- 05 Aug 2008
- First Look
First Look: August 5, 2008
and the reorganization promoted more efficient matching, chiefly due to the increased ability of later matching to produce "championship" games. Download the paper: http://www.hbs.edu/research/pdf/09-010.pdf The Internalization... View Details
Keywords: Martha Lagace
- 01 Jul 2021
- Office Hours
Readers Ask: Which Companies Are Transforming Work?
written about the caregiving roles of employees and strengthening the education-to-work pipeline. The following is a transcript of questions posed by Instagram users and Fuller’s answers: Should we be worried about the current “worker... View Details