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  • March 2011
  • Article

Meeting the Challenges of a Person-Centric Work Psychology

By: Teresa M. Amabile and Steven J. Kramer
In this article, the authors discuss person-centric work psychology, a paradigm developed by H. M. Weiss and D. E. Rupp regarding daily work life psychology. They cited three challenges of the paradigm such as the collection, and analysis of data, the certainty of the... View Details
Keywords: Employees; Social Psychology; Emotions; Perception; Motivation and Incentives
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  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

environment in which employees are constantly motivated and can effectively balance their commitment to the firm and to the client, as well as to themselves. EE: What are the factors that make professional... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • August 2020
  • Article

Workplace Knowledge Flows

By: Jason Sandvik, Richard Saouma, Nathan Seegert and Christopher Stanton
We conducted a field experiment in a sales firm to test whether improving knowledge flows between coworkers affects productivity. Our design allows us to compare different management practices and to isolate whether frictions to knowledge transmission primarily reside... View Details
Keywords: Knowledge Sharing; Interpersonal Communication; Employees; Performance Productivity; Sales; Motivation and Incentives
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  • 27 Sep 2004
  • Research & Ideas

IBM Finds Profit in Diversity

understand differences among the groups and find ways to appeal to a broader set of employees and customers," according to HBS professor David A. Thomas. Since then, the number of female executives in the company has grown by 370... View Details
Keywords: by David A. Thomas
  • 29 Sep 2003
  • Research & Ideas

Pride Goeth Before a Profit

into a very powerful motivating force. In a tough economic environment, when there is little money for bonuses and a lot of concern about layoffs, Katzenbach says it becomes even more important to communicate with View Details
Keywords: by Theodore Kinni
  • 29 Apr 2002
  • Research & Ideas

Star Power! How to Win in Professional Services

are, after all, employees not partners; the decision and accountability ultimately accrue to the chief executive. As for the board of directors, only a stream of wrong decisions is likely to stir its concern. In contrast, in a PSF, the... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

employees undeniable proof that the Industrial Age corporate culture is gone, and that you are creating an environment for the future. The way to do that is to blatantly and offensively break with the past through loud statements of... View Details
Keywords: by Melissa Raffoni
  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

savings plans made people less likely to save for retirement. Instead of being motivated by their peers’ admirable investment activity, they were demoralized. As writer Christian Camerota explains in an article about the research:... View Details
Keywords: by Carmen Nobel
  • March – April 2008
  • Article

Identity Incentives as an Engaging Form of Control: Revisiting Leniencies in an Aeronautic Plant

By: Michel Anteby
Research has long shown that organizations shape members' identities. However, the possibility that these identities might also be desired and that members might benefit from this process has only recently been explored. In a qualitative study of a French aeronautic... View Details
Keywords: Governance Controls; Employee Relationship Management; Organizational Culture; Identity; Motivation and Incentives; Aerospace Industry; France
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  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

Setting Published: February 11, 2009 For decades, goal setting has been promoted as a halcyon pill for improving employee motivation and performance in organizations. Advocates of goal setting argue that for... View Details
Keywords: by Sean Silverthorne
  • January 2011 (Revised March 2011)
  • Case

Development and Promotion at North Atlantic Hospital

By: Boris Groysberg, Lisa Leffert, Kerry Herman and Libby Williams
Dr. Elizabeth Harris, Chair of the Department of Anesthesiology (DA) at North Atlantic Hospital (NAH), faces several significant challenges. Staff satisfaction surveys confirmed her assessment that department faculty morale was low, the tenure and promotion system was... View Details
Keywords: Training; Employees; Retention; Performance Evaluation; Personal Development and Career; Motivation and Incentives; Health Industry
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  • March 1999
  • Case

MotivAction plc (A)

By: William J. Bruns Jr.
The owner/manager of MotivAction is developing a package of incentives and bonuses that he hopes will stimulate sales growth, encourage development of new autonomous teams, and increase profitability. If they are adopted, these new incentives will replace others... View Details
Keywords: Employee Relationship Management; Compensation and Benefits; Motivation and Incentives; Performance Improvement; Growth and Development Strategy; Decisions; Profit; Organizational Culture
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  • 30 Dec 2013
  • Research & Ideas

Most Popular Articles of 2013

Best Employees Many companies hand out awards such as "employee of the month," but do they work to motivate performance? Not really, says Ian Larkin. In fact, they may turn off your best View Details
Keywords: by Staff
  • February 2010
  • Article

Managing Know-How

By: Deishin Lee and Eric J. Van den Steen
We study how firms can use a knowledge management system to optimally leverage employee-generated know-how. In particular, we consider the following practical strategic questions for the manager of a knowledge-intensive firm: should her firm develop a formal knowledge... View Details
Keywords: Change; Employees; Information; Knowledge Management; Outcome or Result; Practice; Problems and Challenges; Motivation and Incentives; System; Value
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  • 04 Jan 2010
  • Research & Ideas

Best of HBS Working Knowledge 2009

Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting (Working Paper) A working paper made the Top 10! For decades, goal setting has been promoted as a halcyon pill for improving employee View Details
Keywords: by Staff
  • 12 Nov 2001
  • Research & Ideas

Can Religion and Business Learn From Each Other?

well. Employee practices are notoriously discriminatory or conflict-avoiding [in a way] that can be very stressful on an employee. Businesspeople tend not to run away from those conflicts as quickly. They tend to be peacekeepers but not... View Details
Keywords: by Martha Lagace
  • 01 May 2006
  • Research & Ideas

What Companies Lose from Forced Disclosure

works for. Career concerns occur whenever employees take into account the impact of their current actions on their future career. The results of the research suggest that financial disclosures have implications for the debate over whether... View Details
Keywords: by Ann Cullen; Financial Services
  • 03 Oct 2005
  • What Do You Think?

What’s the Future of Globally Organized Labor?

and continues to be a lack of good leadership! . . . The politics of international labor interaction are extremely complex and will require tremendous leadership ability to negotiate win-win deals across countries so that employees of... View Details
Keywords: by James Heskett
  • 12 Mar 2018
  • Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

shareholder value is created. Every company should start with a clear purpose and set of values that go beyond making money. It is the purpose and values that motivate and unify employees worldwide, not... View Details
Keywords: by Bill George; Banking
  • 01 Jul 2002
  • Research & Ideas

What it Takes to Lead Through Turmoil

When electronic component distributor Arrow decided it had to be on the Internet, it gave the Arrow.com team terrific new offices, hired young newcomers, and essentially sent a message to mainstay Arrow employees that they were now... View Details
Keywords: by Sean Silverthorne

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