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  • All HBS Web  (1,081)
    • News  (217)
    • Research  (645)
    • Events  (1)
    • Multimedia  (4)
  • Faculty Publications  (194)

Show Results For

  • All HBS Web  (1,081)
    • News  (217)
    • Research  (645)
    • Events  (1)
    • Multimedia  (4)
  • Faculty Publications  (194)
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  • 09 Sep 2009
  • First Look

First Look: September 9

communication and engagement practices, can encourage frontline workers to conduct problem solving. We test our hypotheses in the health care context, in which the use of incident reporting systems to highlight operational failures is... View Details
Keywords: Martha Lagace
  • 22 Mar 2016
  • First Look

March 22, 2016

found (or potentially found) in practice and whose hypotheses connect independent variables within the control of practitioners to outcomes they care about using logic they view as feasible. I provide several suggestions for how scholars can enhance research relevance,... View Details
Keywords: Sean Silverthorne
  • 30 Sep 2019
  • Book

Book Excerpt: Why a Volume on Race, Work, and Leadership

senior leadership positions, the most frequently adopted strategy is to remain silent about race or other issues of inequality or injustice in order to avoid being labeled as an agitator (Cose, 2011). Nearly 40 percent of black employees... View Details
Keywords: Re: Andi Wang
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

As every company knows, employees are its greatest resource. It's more than a shame, then, that many workers are either not encouraged or afraid to speak up and communicate ideas at work. Employers are losing valuable knowledge and... View Details
Keywords: by Sarah Jane Gilbert
  • 10 Feb 2015
  • First Look

First Look: February 10

make a significant decision about their young company's sales function. DoubleDutch's key product was a mobile application (app) and event management platform that customers could use to better engage and connect with their event... View Details
Keywords: Sean Silverthorne
  • 28 Oct 2001
  • What Do You Think?

What Can We Expect in the Other War?

In light of the outset of the war on terrorism, how does this affect what has been called the war for talent? A book by the same name 1 has recently characterized this as an "endless journey" to address the enduring challenge to provide winning View Details
Keywords: by James Heskett
  • 17 Dec 2001
  • Research & Ideas

Enterprising Women

is developing stem cell products to treat cancer, genetic disorders, and immune deficiencies. Keep Business Model Fluid "Know your timing," advised Susan Willet Bird, founder and president of Women.future, an organization that uses live and Web-based events... View Details
Keywords: by Julia Hanna
  • 07 Sep 2020
  • Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

of business closures.” “We’re finding that you can’t save businesses by just allowing them to reopen,” Mills says. “Until it’s safe, their employees don’t want to come back. Their customers don’t want to come back. There’s no one out... View Details
Keywords: by Danielle Kost; Food & Beverage; Service
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

studies and one field experiment, we find that employees higher in trait self-control are less likely to experience negative effects of lengthy commutes because they use their commuting time to engage in... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Value Judgments: Business Ethics Across Borders

organizational values and business ethics, Paine focused on U.S. companies engaged in business principally at home. But faced with an increasing number of questions from international students about whether U.S. standards and values... View Details
Keywords: by Judith A. Ross
  • 30 Sep 2013
  • Research & Ideas

Do Mergers Hurt Product Quality?

There's a lot of worry afoot whenever companies merge. Wall Street worries about the stock price. Employees worry about potential job cuts. And consumers worry about the fate of their favorite products: Whither the price and the quality?... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

undergird democracy There are several things businesses can do to strengthen democracy. Here are four of them. Encourage voter participation by providing employees with paid time off to vote, thereby addressing the barrier created by... View Details
Keywords: by Rachel Layne
  • 07 Feb 2017
  • First Look

First Look at New Research: February 7

uniformly agreed on the mechanism underlying this relationship: the sharing of tacit knowledge and recombination of ideas that occurs because of intra-firm mobility. But a second mechanism may also be at work: intra-firm mobility might help distant View Details
Keywords: Sean Silverthorne
  • 04 Jan 2021
  • What Do You Think?

How Do We Sustain Organization Diversity?

organization. Is it possible that I have that sequence wrong? Or that it might be wrong to even think of it as a sequence of priorities? What if initial efforts instead concentrated on inclusion? What if we tried to engage the View Details
Keywords: by James Heskett
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

with tools for identifying and solving these problems, engage their employees and suppliers in their improvement efforts. Q: Your book notes that typical stores experience staff turnover of 100 percent each... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

literature that suggests firms reduce marketing expenditures in order to boost reported earnings, we find that soup manufacturers roughly double the frequency of all marketing promotions (price discounts, feature advertisements, and aisle displays) at the fiscal... View Details
Keywords: Martha Lagace
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

in innovative capabilities, and increased employee engagement as a result. The programs vary but have seven major elements in common. Companies should 1) team with governments or nonprofits experienced in... View Details
Keywords: Re: Multiple Faculty
  • 14 Jun 2011
  • First Look

First Look: June 14

initiative program, including the effect of the initiative on employee engagement and motivation and on customer satisfaction. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/111115-PDF-ENG... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2010
  • First Look

First Look: August 17

display promotions away from smaller revenue brands toward larger ones following periods of poor financial performance. This indicates the behavior is determined by parties above brand managers in the firm. These findings are consistent with firms View Details
Keywords: Martha Lagace
  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

for-profit health care organization led to better patient outcomes at the same time that "provider engagement and feeling of satisfaction have increased, our costs have fallen and our net profit has increased." One of the basic... View Details
Keywords: by Jim Heskett; Health
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