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  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

hints of emotion leak out in facial movements—a momentary blush or twitch that might be caught in a couple frames of film but would escape the notice of most untrained observers. Evidence suggests that micro-expressions are there to be... View Details
Keywords: by Michael Wheeler
  • 30 Mar 2015
  • Research & Ideas

Managing the Family Business: Preparing to Sell

companies, and those that do sell generally part with them very reluctantly, given all that selling represents. We sympathize with a family's emotional attachment to its company. But given how fast industries are changing and other... View Details
Keywords: by Jonathan Pellegrin; Food & Beverage; Retail
  • June 2007
  • Article

Efficient Kidney Exchange: Coincidence of Wants in a Structured Market

By: A. E. Roth, Tayfun Sonmez and M. Utku Unver
Patients needing kidney transplants may have donors who cannot donate to them because of blood or tissue incompatibility. Incompatible patient-donor pairs can exchange donor kidneys with other pairs only when there is a "double coincidence of wants." Developing... View Details
Keywords: Organizational Structure; Size; Emotions; Human Needs; Health Care and Treatment; Health Testing and Trials; Infrastructure; Supply Chain Management; Fairness; Performance Improvement; Health Industry
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Roth, A. E., Tayfun Sonmez, and M. Utku Unver. "Efficient Kidney Exchange: Coincidence of Wants in a Structured Market." American Economic Review 97, no. 3 (June 2007): 828–851.
  • September 2004
  • Article

Trust in Agency

By: Ramon Casadesus-Masanell
Existing models of the principal-agent relationship assume the agent works only under extrinsic incentives. However, many observed agency contracts take the form of a fixed payment. For such contracts to succeed, the principal must trust the agent to work in the... View Details
Keywords: Trust; Agency Theory; Relationships; Behavior; Motivation and Incentives; Contracts; Business Model; Emotions; Forecasting and Prediction; Ethics; Standards; Risk and Uncertainty
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Casadesus-Masanell, Ramon. "Trust in Agency." Journal of Economics & Management Strategy 13, no. 3 (September 2004): 375–404.
  • 06 Mar 2013
  • Research & Ideas

HBS Cases: Women MBAs at Harvard Business School

about how they managed work-family balance. Men had families, too, but we didn't seem to ask those questions about men." An Emotional Experience Discussing the case in his office recently, surrounded by precarious stacks of... View Details
Keywords: by Carmen Nobel; Education
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

terrifying and morale-destroying experience. In addition to maintaining physical health, diet has a strong effect on intellectual and emotional functioning (as anyone who has seen a toddler melt down from too much sugar understands). The... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 30 Jul 2024
  • Research & Ideas

Do Social Movements Sway Voters? Not Really, Except for One

relied on surveys taken at two points: before the protest and after. Pons and Gethin also wanted to measure attitudes weeks before and weeks after the event, since they wondered: Would opinions be more likely to change while emotions were... View Details
Keywords: by Sean Silverthorne
  • 13 Jun 2014
  • Op-Ed

World Cup Soccer: 770 Billion Minutes of Attention

decades. For instance, in the United States broadcast sector, the cost of consumer attention has increased five- to seven-fold for the same period even after controlling for inflation. A third principle of Attention Economics is that attention associated with View Details
Keywords: by Thales Teixeira; Sports
  • 09 May 2005
  • Research & Ideas

Hold or Fold? Sizing Up Business Risk

intent going forward. And then we go back for another heart check, just as we did in step 1, the Big Goals, to make sure that we don't have hidden emotion loops pulling us toward an option that is less likely to help us reach the goals we... View Details
Keywords: by Eileen C. Shapiro & Howard H. Stevenson
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

  PublicationsKeiei no Ryugi (The Management Ritual) Authors:Mitsuaki Shimaguchi and Hirotaka Takeuchi Publication:Nihon Keizai Shimbun Publishing, 2010 An abstract is unavailable at this time. Joint Evaluation as a Real World Tool for Managing View Details
Keywords: Sean Silverthorne
  • 17 Feb 2021
  • Research & Ideas

Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring

many CEOs surmised that they were simply acclimating to the stress and uncertainty of the pandemic. A mission or malaise? The contrasting responses of the remaining two CEOs highlight the disconnect between circumstances and emotional... View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=53718 Flexing the Frame: The Role of Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms By: Raffaelli, Ryan, Mary Ann Glynn, and Michael Tushman Abstract—Why do... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2013
  • Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

at any time. Researchers collaborating with Teixeira then measured the participants' emotional responses with a combination of eye-tracking technology and facial expression analysis software. Click to watch. The data showed that evoking... View Details
Keywords: by Carmen Nobel; Advertising
  • 08 Jul 2013
  • Research & Ideas

Everything Must Go: A Strategy for Store Liquidation

emotional activity, but this paper shows the benefits of factoring in a more left-brain mathematical approach as well," says Raman. "If you have 300 stores, and every day you're receiving data on how each of those stores is... View Details
Keywords: by Julia Hanna; Retail
  • 03 Jan 2008
  • What Do You Think?

Does Judgment Trump Experience?

creator of knowledge with a storyline (comprising ideas, values, and ways of generating emotional energy for the organization) and a teachable point of view, in addition to possessing good judgment. There is no mention of experience,... View Details
Keywords: by Jim Heskett
  • 25 Oct 2017
  • Research & Ideas

Will Machine Learning Make You a Better Manager?

to the point where analysts can “fingerprint” particular authors by the probability of how they use connecting words like “the,” “and,” and “that.” More recently, machine learning has moved into the realm of detecting emotion by examining... View Details
Keywords: by Michael Blanding; Information Technology
  • 23 Jul 2024
  • Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

The solution seems obvious. Forgiving medical debt should ease both financial and emotional burdens for the two in five people in the US who carry it. Yet a new comprehensive study that tracked more than 200,000 patients and randomly... View Details
Keywords: by Rachel Layne; Health
  • 09 Aug 2016
  • First Look

August 9, 2016

forthcoming Organizational Behavior and Human Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing... View Details
Keywords: Sean Silverthorne
  • 15 Jan 2018
  • Research & Ideas

A Better Business Model for Fighting Cancer

need for genetic testing. Business techniques employed include developing an emotive brand to draw people in; using more social media; employing jargon-free language; and “making everything simple and straightforward, from our... View Details
Keywords: by Julia Hanna; Health; Pharmaceutical
  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

scientists Michael Norton and Francesca Gino found that rituals alleviate and reduce grief after a devastating emotional loss—even among people who don’t inherently believe in the efficacy of rituals. In short, people who performed... View Details
Keywords: by Carmen Nobel
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