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  • All HBS Web  (2,887)
    • People  (6)
    • News  (528)
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    • Events  (14)
    • Multimedia  (9)
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  • 15 Jan 2013
  • First Look

First Look: January 15

key problem for organization design will be the management of distributed innovation in such dynamic ecosystems. Specifically, how should diverse entities be integrated into a coherent network that generates goods in the present and new... View Details
Keywords: Sean Silverthorne
  • March 2010 (Revised June 2010)
  • Case

Malden Mills (A) (Abridged)

By: Nitin Nohria and Thomas R. Piper
CEO Aaron Feuerstein of Malden Mills decided to pay idled workers after a massive fire at his mill in 1995. Focuses on the decisions made post-fire and the rebuilding process and eventual bankruptcy of the company. Also outlines creditors' struggle to decide whether to... View Details
Keywords: Insolvency and Bankruptcy; Financing and Loans; Employees; Leadership; Crisis Management; Social Issues; Manufacturing Industry; Massachusetts
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Nohria, Nitin, and Thomas R. Piper. "Malden Mills (A) (Abridged)." Harvard Business School Case 410-083, March 2010. (Revised June 2010.)
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

can pay off. Kanter offers practical advice for avoiding these traps. Enterprise 2.0: The Dawn of Emergent Collaboration Author:Andrew McAfee Periodical:MIT Sloan Management Review 47, no. 3 (spring 2006):... View Details
Keywords: Sean Silverthorne
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

Managers today have a problem. They know their companies must grow. But growth is hard, especially given today's economic environment where investment capital is difficult to come by and firms are reluctant to take risks. View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • March 2000 (Revised July 2000)
  • Case

Jeanne Lewis at Staples, Inc. (A) (Abridged)

By: Linda A. Hill and Jennifer Suesse
Jeanne Lewis, after six years with Staples, Inc., is promoted to senior vice president of marketing. She is to work for fifteen months alongside her predecessor, a legacy in the organization, "learning the ropes" before he moves on. This case is set nine months after... View Details
Keywords: Organizational Change and Adaptation; Management Style; Change Management; Marketing Strategy; Management Succession; Competitive Advantage; Problems and Challenges; Management Teams; Retail Industry; United States
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Hill, Linda A., and Jennifer Suesse. "Jeanne Lewis at Staples, Inc. (A) (Abridged)." Harvard Business School Case 400-065, March 2000. (Revised July 2000.)
  • May 2009
  • Article

Customer-Based Valuation

By: Sunil Gupta
Customer lifetime value (CLV) has emerged as an important metric to manage and grow customers. Marketing scholars have written many books and articles on this topic. However, most of this research has focused on tactical marketing decisions. While this is important, it... View Details
Keywords: Customers; Valuation
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Gupta, Sunil. "Customer-Based Valuation." Journal of Interactive Marketing 23, no. 2 (May 2009): 169–178.

    Youngme Moon

    Youngme Moon is the Donald K. David Professor of Business at Harvard Business School. Professor Moon's research sits at the intersection of brand strategy and culture, with a particular focus on the emergent AI economy. She is the author of the bestselling book, View Details

    Keywords: advertising; automobiles; automotive; clothing; communications; computer; consumer products; e-commerce industry; electronics; entertainment; fashion; high technology; home video games; information; information technology industry; internet; marketing industry; music; pharmaceuticals; toy; video games
    • Teaching Interest

    Leading Product Innovation

    By: Stefan H. Thomke
    For several years, Apple has ranked as the most innovative business in the world. How does this winning company continue to achieve success in its quest to develop—in the words of Steve Jobs—insanely great products? This program takes a deep dive into the latest... View Details
    • February 2001
    • Case

    Sun Microsystems, Inc.: Solaris Strategy

    In the late 1990s, Sun Microsystems' Solaris has emerged as the dominant UNIX-based alternative to Microsoft for server operating systems. At the same time, the open source operating system Linux has appeared unexpectedly, and it is generating significant excitement... View Details
    Keywords: Digital Platforms; Competition; Open Source Distribution; Standards
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    Silverman, Brian S., and Mark Rosenberg. "Sun Microsystems, Inc.: Solaris Strategy." Harvard Business School Case 701-058, February 2001.
    • 14 Nov 2023
    • What Do You Think?

    Do We Underestimate the Importance of Generosity in Leadership?

    (AdobeStock/Kostiantyn) There are numerous studies of character traits in leaders. Human resource experts have advised us on what to look for in those who would be potential leaders. Management development focuses on behaviors that build... View Details
    Keywords: by James Heskett
    • 11 Aug 2008
    • Research & Ideas

    Strategy Execution and the Balanced Scorecard

    six stages provide leaders with a comprehensive, proven system for managing the development, planning, implementation, review, and adaptation of their strategies. We believe that our 18 years of observation and work with enterprises in... View Details
    Keywords: by Martha Lagace
    • June 2008 (Revised February 2013)
    • Case

    Vignettes on Governance of Private Equity Firms

    By: G. Felda Hardymon, Ann Leamon and Eugenia Adofo
    In a series of vignettes, Nigella Hardy-Smyth of an international development agency that invests in emerging markets private equity firms must decide how to handle various situations that arise. As a member of the Limited Partner Advisory Board of each of the five... View Details
    Keywords: Private Equity; Investment Funds; Corporate Governance; Governing and Advisory Boards; Managerial Roles; Emerging Markets; Partners and Partnerships
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    Hardymon, G. Felda, Ann Leamon, and Eugenia Adofo. "Vignettes on Governance of Private Equity Firms." Harvard Business School Case 808-168, June 2008. (Revised February 2013.)

      Lynda M. Applegate

      Lynda M. Applegate is a Baker Foundation Professor at HBS and is Chair of the Advisory Committee for Harvard University’s Masters Degree of Liberal Arts in Finance and Management at the Harvard University Extension School.  She has also played a... View Details

      • Research Summary

      The Individualized Corporation

      By: Christopher A. Bartlett
      Christopher A. Bartlett has recently concluded (with Sumantra Ghoshal of the London Business School) a study of changing organizational processes and management roles in twenty diverse companies in various stages of corporate transformation. The research is expected... View Details
      • Apr 25 2012
      • Testimonial

      OPM: Learning That Transforms

      • 24 Jun 2009
      • Working Paper Summaries

      Don’t Just Survive—Thrive: Leading Innovation in Good Times and Bad

      Keywords: by Lynda M. Applegate & J. Bruce Harreld
      • 31 Jul 2020
      • News

      Braintrust Podcast Episode 1: Joseph Fuller Professor at HBS - The Future of Work

      • November 2008 (Revised August 2011)
      • Case

      UnME Jeans: Branding in Web 2.0

      By: Thomas J. Steenburgh and Jill Avery
      This case introduces emerging Web 2.0 social media in virtual worlds, social networking sites, and video-sharing sites and encourages students to explore the opportunities and risks they present for brands. The case allows students to grapple with the strategic and... View Details
      Keywords: Digital Marketing; Brands and Branding; Marketing Communications; Marketing Strategy; Consumer Behavior; Risk and Uncertainty; Social and Collaborative Networks; Internet and the Web; Apparel and Accessories Industry
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      Steenburgh, Thomas J., and Jill Avery. "UnME Jeans: Branding in Web 2.0." Harvard Business School Case 509-035, November 2008. (Revised August 2011.)
      • 2010
      • Working Paper

      Sustainable Cities: Oxymoron or the Shape of the Future?

      By: Annissa Alusi, Robert G. Eccles, Amy C. Edmondson and Tiona Zuzul
      Two trends are likely to define the 21st century: threats to the sustainability of the natural environment and dramatic increases in urbanization. This paper reviews the goals, business models, and partnerships involved in eight early "ecocity" projects to begin to... View Details
      Keywords: Communication Technology; Investment; City; Infrastructure; Business and Government Relations; Environmental Sustainability; Urban Development; Information Technology; Green Technology Industry; Real Estate Industry
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      Alusi, Annissa, Robert G. Eccles, Amy C. Edmondson, and Tiona Zuzul. "Sustainable Cities: Oxymoron or the Shape of the Future?" Harvard Business School Working Paper, No. 11-062, December 2010. (Revised January 2011, March 2011, April 2011.)
      • Research Summary

      Diversity, Equity, and Inclusion (DEI)

      By: Sandra J. Sucher

      In this research I develop cases and articles that provide thought-provoking, real-world examples of the ways in which social identity differences emerge and are managed in the workplace, and the skills needed to constructively engage with differences to create and... View Details

      Keywords: Diversity; Equity; Social Issues
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