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  • All HBS Web  (4,802)
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  • All HBS Web  (4,802)
    • People  (15)
    • News  (850)
    • Research  (3,257)
    • Events  (24)
    • Multimedia  (11)
  • Faculty Publications  (1,609)
← Page 25 of 4,802 Results →
  • October, 2023
  • Article

Cleaning Up the Great Lakes: Housing Market Impacts of Removing Legacy Pollutants

By: Alecia Cassidy, Robyn C. Meeks and Michale R. Moore
The Great Lakes and their tributaries make up the largest freshwater system on the planet, providing drinking water and recreational value to millions of people. Yet manufacturing plants left a legacy of toxic pollutants in the region, tarnishing it as part of the... View Details
Keywords: Valuation Of Environmental Effects; Housing Demand; Water Pollution; Water Quality; Infrastructure; Pollution; Consumer Behavior
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Cassidy, Alecia, Robyn C. Meeks, and Michale R. Moore. "Cleaning Up the Great Lakes: Housing Market Impacts of Removing Legacy Pollutants." Journal of Public Economics 226 (October, 2023).
  • 21 Jan 2010
  • Working Paper Summaries

Going Through the Motions: An Empirical Test of Management Involvement in Process Improvement

Keywords: by Anita L. Tucker; Health
  • 07 Feb 2012
  • Working Paper Summaries

Earnings Management from the Bottom Up: An Analysis of Managerial Incentives Below the CEO

Keywords: by Felix Oberholzer-Gee & Julie Wulf
  • 02 Jan 2014
  • Working Paper Summaries

Managing the Family Firm: Evidence from CEOs at Work

Keywords: by Oriana Bandiera, Andrea Prat & Raffaella Sadun
  • 1991
  • Article

Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications

By: Leonard A. Schlesinger and Jeffrey Zornitsky
Survey data from 1,277 employees and 4,269 customers of a personal lines insurance organization were analyzed with the following results: (a) employee perceptions of service quality are positively related to both job satisfaction and self-perceived service capability;... View Details
Keywords: Service Delivery; Satisfaction; Jobs and Positions; Customer Satisfaction
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Schlesinger, Leonard A., and Jeffrey Zornitsky. "Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications." Human Resource Planning 14, no. 2 (1991): 141–149.
  • 04 May 2009
  • Working Paper Summaries

An Ounce of Prevention: The Power of Public Risk Management in Stabilizing the Financial System

Keywords: by David A. Moss; Banking; Financial Services
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

strategic and general management issues facing service organizations as well as the management of service in manufacturing companies. The multidisciplinary unit focuses on three functions critical to the... View Details
Keywords: Susan Young
  • 17 Nov 2014
  • Lessons from the Classroom

Managing the Family Business: Are Optimists or Pessimists Better Leaders?

Editor's note: This is part of a series of occasional columns on managing the family business written by Senior Lecturer John A. Davis. Optimism and pessimism are strong, stable traits that reflect our coping strategies. We live in an... View Details
  • 21 Jul 2009
  • Research Event

Business Summit: Managing Human Capital—Global Trends and Challenges

of tomorrow's workforce, they said. For companies that are global today, it is not effective to manage workers the same in all countries. Managers need to understand cultural... View Details
Keywords: Re: David A. Thomas
  • 01 Feb 1997
  • News

Made, Not Born: HBS Courses and Entrepreneurial Management

is to show students as many components of the industry as possible, as well as the management and entrepreneurial skills required to be effective in this field. "We cover everything from small-scale startups... View Details

    Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

    The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine... View Details
    • October, 2022
    • Article

    The Economic Dynamics of Competing Power Generation Sources

    By: Gunther Glenk and Stefan Reichelstein
    Competing power generation sources have experienced considerable shifts in both their revenue potential and their costs in recent years. Here we introduce the concept of Levelized Profit Margins (LPM) to capture the changing unit economics of both intermittent and... View Details
    Keywords: Renewable Energy; Intermittant; Cost Accounting; Profitability Analysis; Learning-by-doing; Cannibalization Effect; Energy; Environmental Management; Investment; Operations; Technological Innovation; Energy Industry; Utilities Industry; Industrial Products Industry; Manufacturing Industry; Europe; North America; South America; Africa; Asia
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    Glenk, Gunther, and Stefan Reichelstein. "The Economic Dynamics of Competing Power Generation Sources." Art. 112758. Renewable and Sustainable Energy Reviews 168 (October, 2022).
    • January 2010 (Revised August 2010)
    • Background Note

    Advanced Leadership Note: An Institutional Perspective and Framework for Managing and Leading

    By: Rosabeth M. Kanter and Rakesh Khurana
    Large-scale societal issues increasingly appear on the agenda of business leaders, including poverty, health, education, business-government relations, and the degradation of the environment. These problems are not entirely new, but the forces of globalization and the... View Details
    Keywords: Change Management; Framework; Global Range; Leadership; Business and Stakeholder Relations; Social Enterprise; Social Issues; Complexity
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    Kanter, Rosabeth M., and Rakesh Khurana. "Advanced Leadership Note: An Institutional Perspective and Framework for Managing and Leading." Harvard Business School Background Note 410-076, January 2010. (Revised August 2010.)
    • March 2024
    • Article

    Do Safety Management System Standards Indicate Safer Operations? Evidence from the OHSAS 18001 Occupational Health and Safety Standard

    By: Kala Viswanathan, Matthew S. Johnson and Michael W. Toffel
    Problem definition: Given the enormous disruptions and costs of occupational injuries, companies and buyers are increasingly looking to voluntary occupational health and safety standards to improve worker safety. Yet because these standards only require... View Details
    Keywords: Occupational Health; Occupational Safety; Program Evaluation; Safety Performance; Injuries; OHSAS 18001; ISO 45001; Working Conditions; Safety; Standards
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    Viswanathan, Kala, Matthew S. Johnson, and Michael W. Toffel. "Do Safety Management System Standards Indicate Safer Operations? Evidence from the OHSAS 18001 Occupational Health and Safety Standard." Art. 106383. Safety Science 171 (March 2024).
    • 2016
    • Book

    Innovation Equity: Assessing and Managing the Monetary Value of New Products and Services

    By: Elie Ofek, Eitan Muller and Barak Libai
    This book bridges the gap between what academics know, and what innovation stakeholders—from managers, to investors, to analysts, to consumers—need to know about how new products and services are expected to perform in the marketplace. The book develops a compelling... View Details
    Keywords: Innovation; Technology Diffusion; New Products; Customer Lifetime Value; Monetization Strategy; Social Influence; Innovation Adoption; Forecasting Demand; Commercialization; Marketing Strategy; Practice; Customer Value and Value Chain; Research; Innovation and Management; Technology Adoption; Forecasting and Prediction; Product Development
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    Ofek, Elie, Eitan Muller, and Barak Libai. Innovation Equity: Assessing and Managing the Monetary Value of New Products and Services. University of Chicago Press, 2016.
    • September 1983
    • Article

    A Longitudinal Study of the Effects of Boundary Spanning Supervision on Turnover and Promotion in Research and Development

    By: Michael Tushman and R. Katz
    Keywords: Human Resources; Research and Development; Information; Management
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    Tushman, Michael, and R. Katz. "A Longitudinal Study of the Effects of Boundary Spanning Supervision on Turnover and Promotion in Research and Development." Academy of Management Journal 26, no. 3 (September 1983): 437–459.
    • Teaching Interest

    Managing Global Health: Applying Behavioral Economics to Create Impact (MBA)

    Health, and development more broadly, is not something we give to people: it is something they produce themselves, interacting with supply-side and institutional factors. This course trains students to see through the lens of the end-user and to use the levers of... View Details

    • November 2009 (Revised March 2010)
    • Case

    Managing Drugs on the Forefront of Personalized Medicine: The Erbitux and Vectibix Story

    By: Richard G. Hamermesh, Raju Kucherlapati and Rachel Gordon
    In May 2007, Amgen Inc. (Amgen) received disappointing news from the European Medicines Agency (EMEA) that its drug Vectibix, developed to fight metastatic colorectal cancer, had been rejected. This was especially surprising news given that a similar rival drug had... View Details
    Keywords: Entrepreneurship; Governing Rules, Regulations, and Reforms; Health Testing and Trials; Marketing Strategy; Product Positioning; Genetics; Biotechnology Industry; Europe; United States
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    Hamermesh, Richard G., Raju Kucherlapati, and Rachel Gordon. "Managing Drugs on the Forefront of Personalized Medicine: The Erbitux and Vectibix Story." Harvard Business School Case 810-066, November 2009. (Revised March 2010.)
    • 18 Oct 2022
    • Research & Ideas

    When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

    sociodemographic characteristics. HBS Working Knowledge spoke with Israeli, the Marvin Bower Associate Professor of Business Administration, and Ascarza, the Jakurski Family Associate Professor of Business Administration, about how View Details
    Keywords: by Rachel Layne
    • January–February 2018
    • Article

    The Leader's Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life

    By: Boris Groysberg, Jeremiah Lee, Jesse Price and J. Yo-Jud Cheng
    Executives are often confounded by culture, because much of it is anchored in unspoken behaviors, mindsets, and social patterns. But when properly managed, culture can help them achieve change and build organizations that will thrive in even the most trying times. In... View Details
    Keywords: Organizational Culture; Performance Effectiveness; Strategy; Organizational Change and Adaptation
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    Groysberg, Boris, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng. "The Leader's Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life." Harvard Business Review 96, no. 1 (January–February 2018): 44–52.
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