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  • All HBS Web  (3,993)
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  • April 2022 (Revised May 2022)
  • Case

Mastercard Labs (A)

By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley
When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details
Keywords: Organizational Behavior; Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Ecosystem; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Globalization; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Metrics; Payments; Financial Inclusion; Financial Industry; Ambidexterity; Corporate Innovation; Innovation Lab; Digital Transformation; Digital Strategy; Credit Cards; Innovation Leadership; Organizational Culture
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Hill, Linda A., Sunil Gupta, Emily Tedards, and Julia Kelley. "Mastercard Labs (A)." Harvard Business School Case 422-080, April 2022. (Revised May 2022.)
  • 18 May 2022
  • News

Capping a Two-Year First at HBS: Inaugural Cohort of MS/MBA Biotechnology: Life Sciences Program Showcase Their Work

  • September 2013
  • Article

Great Leaders Who Make the Mix Work

By: Boris Groysberg and Katherine Connolly
Business leaders send a powerful message when they make a commitment to diversity that goes beyond rhetoric. But what motivates them to do so, and how do they actually create inclusive cultures? To find out, the authors interviewed 24 CEOs whose firms were known for... View Details
Keywords: Leadership Development; Working Conditions; Leading Change; Management Practices and Processes; Organizational Culture; Diversity; Gender
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Groysberg, Boris, and Katherine Connolly. "Great Leaders Who Make the Mix Work." Harvard Business Review 91, no. 9 (September 2013): 68–76.
  • 18 Mar 2019
  • Blog Post

My Transformational Experience at HBS

Erica Santoni, MBA 2019 and co-president of the Women’s Student Association (WSA), had doubts about applying to Harvard Business School. Learn how the application process was the first of many transformations in her life, and more about her experience in pursuing View Details
  • Feb 01 2017
  • Testimonial

Examining Differences Among Boards

  • 14 Feb 2022
  • Blog Post

Celebrating Love @ HBS in 2022

Love @ HBS is an annual celebration of the diverse expressions of love that exist on our campus and in the world around us. PRIDE is pleased to present this annual showcase of stories of love from the LGBTQ+ community and our wonderful... View Details
  • 29 Jan 2021
  • News

Cold Call: Black Business Leaders Series

  • Feb 22 2017
  • Testimonial

Learning How Board Members Think

  • Nov 01 2017
  • Testimonial

Moving from Local to Global

  • 14 Oct 2019
  • News

Having more female leaders may boost companies’ share price performance, Credit Suisse says

  • 26 Apr 2012
  • News

Teamwork on the Fly

  • Feb 23 2017
  • Testimonial

Exploring the Dimensions of Negotiation

  • 14 Sep 2017
  • Op-Ed

Op-Ed: Google Engineer Deserved to be Fired by the CEO

Google CEO Sundar Pichai. Credit:  Steven Zimmerman/Wikipedia Commons Google software engineer James Damore’s ten-page manifesto excoriating his employer for its diversity initiatives incited a major controversy in August about... View Details
Keywords: by Bill George
  • 30 Aug 2010
  • News

Indian companies are left with limited choice

  • 08 Mar 2021
  • News

The Long Road Ahead for Women in Corporate India

  • 18 Feb 2016
  • Video

We Celebrate New Ways of Thinking. Are You Ready?

  • Dec 16 2014
  • Testimonial

Putting Theory into Context

    Racial Diversity, Racial Asymmetries, and Team Learning Environment: Effects on Performance

    This paper argues that learning in cross-race interactions is critical for work teams to realize performance benefits from racial diversity but that diversity is a liability when society's negative stereotypes about racial minorities' competence inhibit such... View Details
    • 21 Jun 2023
    • Blog Post

    Building a Better World: The Harvard Builders Club

    Builders Club’s mission is to empower leaders who build a better, more creative, and more diverse world. The club is a think tank for innovative ideas and a space for meaningful bonds between the builders community and prominent venture... View Details
    • Feb 18 2016
    • Tout

    We Celebrate New Ways of Thinking. Are You Ready?

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