Publications

04 May 2015
Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

Structure and Performance in Information and Solution Spaces, with Jesse Shore, an assistant professor at Boston University's Questrom School of Business, and David Lazer, a political science professor at Northeastern University. The... View Details

Keywords: by Carmen Nobel; Video Game; Web Services

November 2021
Article

Corporate Strategy and the Theory of the Firm in the Digital Age

By: Markus Menz, Sven Kunisch, Julian Birkinshaw, David J. Collis, Nicolai J. Foss, Robert E. Hoskisson and John Prescott

The purpose of this article is to reinvigorate research in the intersection of corporate strategy and the theory of the firm in light of the rapid advancement of digital technologies. Using the theory of the firm as an interpretive lens, we focus our analysis on the... View Details

Keywords: Digitalization; Multi-business Firm; Scale And Scope; Theory Of The Firm; Corporate Strategy; Technological Innovation; Competitive Advantage; Organizational Design; Theory; Research; Digital Transformation

Find at Harvard

August 28, 2018
Article

How Intermittent Breaks in Interaction Improve Collective Intelligence

By: Ethan Bernstein, Jesse Shore and David Lazer

People influence each other when they interact to solve problems. Such social influence introduces both benefits (higher average solution quality due to exploitation of existing answers through social learning) and costs (lower maximum solution quality due to a... View Details

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Web

History of Excellence - Doctoral

Doctor of Business Administration (DBA) degree. This change expands the partnership between HBS and Harvard Graduate School of Arts and Sciences (GSAS), and more accurately reflects the structure and emphasis of those programs and the... View Details

April 2009 (Revised July 2010)
Case

Corporate Solutions at Jones Lang LaSalle (2001)

By: Ranjay Gulati and Lucia Menzer Marshall

Peter Barge, CEO of the newly created Corporate Solutions Group of Jones Lang LaSalle (JLL), is executing a restructuring of the U.S. corporate real estate services division that will enable the company to offer its clients integrated solutions. Barge has created an... View Details

Keywords: Business Divisions; Restructuring; Customer Relationship Management; Organizational Design; Organizational Structure; Corporate Strategy; Integration

07 Feb 2022
Research & Ideas

Digital Transformation: A New Roadmap for Success

However, as much as possible, they recommend designing organizations to mirror the end-to-end experience of the customer so that employees solve problems "through the eyes of the customer." This structure... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

Program

Value Creation Through Effective Boards

Design an optimal board structure and select the right directors Improve board dynamics and the board's interaction with management Lead constructive, consensus-building board meetings with time-efficient... View Details

Web

HBS - The year in Review

newly designed role of Executive Director of Executive Education and HBS Online, joining Professor Luis Viceira, who serves as Senior Associate Dean for these groups as well. This new organizational View Details

07 Apr 2021
Research & Ideas

How Teams Work: Lessons from the Pandemic

interpersonal interactions essential to knowledge workers and looks at how teams tried to facilitate them. They include: Task interactions, when team members collaborate on activities that directly contribute to output; Process interactions, such as the agenda-setting... View Details

Keywords: by Kristen Senz

06 Jun 2016
Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

can include small “lifestyle” businesses, multi-generational family businesses, high-growth, venture funded technology businesses, and new ventures designed to commercialize breakthrough discoveries in life sciences, clean tech, and other... View Details

Keywords: by HBS Working Knowledge

October 2012 (Revised August 2013)
Case

Global Unichip Corporation (A)

By: Willy Shih and Chen-Fu Chien

Global Unichip Corporation (GUC) is a design services company that acts as a front-end to TSMC, the world's largest semiconductor foundry. In so doing, it masked the complexity of the latest process technologies, and reduced the entry barriers for small firms to... View Details

June 2020
Supplement

RBC: Transforming Transformation (B)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia

In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details

Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada

July 2000
Background Note

Industry Transformation

By: Michael E. Porter and Jan W. Rivkin

One of the steepest challenges a strategist faces is to navigate his or her company through a period of industry transformation--an era of rapid and wholesale changes in industry structure. This note considers how periods of transformation typically unfold. It then... View Details

Keywords: Technological Innovation; Management; Management Practices and Processes; Industry Growth; Industry Structures; Strategy; Competitive Strategy; Corporate Strategy; Consulting Industry; Service Industry